This was my first time using Auto Works of Issaquah. I'm a 72 year-old female that usually does…read moreeverything on my own that I'm capable of. Unfortunately, I needed a special tool for this repair. They were kind enough to use the part I had on hand and only charge me for labor. It didn't take long to get an appointment and they took care of my repair quickly. If I need anything in the future, I will be calling them. They are very friendly and they give you an upfront estimate.

I thoroughly trust Autoworks of Issaquah. I feel completely confident taking my vehicles here for…read moreall maintenance. They are always upfront and honest. They do a great job of explaining what work needs to be done. They use an online system for the mechanic to make comments and for the customer to then review and approve the work. There are no surprises. Great value for quality service.

We just moved to the area and needed some maintenance done on our Sienna. We really liked our mom…read moreand pop shop in SoCal so wanted to find something similar here. I think we found it! Located in the same complex (actually right next door) to Midas. Smallish shop and the techs will also handle the front office work. I don't mind. Greasy hands but down to earth and seems to know his stuff. Communication is key for these small shops and he explained everything with good detail to me. He gave me the option to replace my spark plugs since I've never done it before and the minivan was like 12 years old. He showed me the spark plugs that he took out and explained his work. Prices were competitive and it seems like they did good work. Time will tell, but so far, we'll be coming back!

I recently brought my Mazda Miata to Kim's Auto Care for rear shock replacement, and the experience…read moregenuinely impressed me. During the repair, one of the premium shocks Kim had ordered arrived defective. Instead of hiding the issue or passing the cost on to me, as many shops might, he called me immediately, explained the situation, and took full ownership. To keep the job moving, he installed OEM shocks, reduced the price accordingly, and stood behind the work with a 12‑month warranty on parts and labor. That level of honesty and integrity is rare in auto repair, and it earned my respect. The Miata rides well, no more bottoming out, and for my everyday driving I wouldn't have known the difference between OEM and premium. What matters most is that Kim did exactly what he said he would do, handled a setback the right way, and treated me fairly throughout. Because of that, he's gained me as a repeat customer. I highly recommend Kim's Auto Care.

I have been bringing my cars to this shop for over 15 years. Great service and honest workmanship.read more

This is an awesome place. They are kind, quick & concise. We always get our car back the same day…read moreor quickly the next. They explain all the work they do & we feel we can give them our trust. Highly highly recommend!

Love these guys! I have been going to Eastside Bavarian for years. They are a great compliment to…read moreme, the cheapskate backyard DIY garage mechanic wanna be that drives expensive to maintain cars that aren't always within my skill level to maintain! No funny business here. Just straight shooters. They tell me what is going wrong, they charge fair rates for reliable trustworthy services. Is the cost more than I want to spend, and borderline high? Of course! but who doesn't have high labor and parts prices when providing outstanding service on finicky vehicles? In the end they understand me and my cars. they do the big stuff, and take pictures and give me parts numbers for the things I can do myself. What more can a car guy ask for? How about more free stuff guys? Oh well. I tried!

Recently took my Mini Cooper SE in for a restraint fault issue. Decided to skip the dealership as…read moreit's a drive from home, not cheap, and lacking in quality service. Team was super professional and communicative here. Had the problem fixed quickly and it was cheaper than they had quoted me. Also appreciated the level of detail they provide when an issue is found, pesky rats had chewed through some wires and the team provided clear pictures of the damage prior to repair. Glad I trusted Eastside Bavarian with this work will be going here for all my Mini's needs!

I've had a variety of routine and surprise maintenance issues come up over the years with my Toyota…read moreCorolla, and Integrity came recommended by a colleague. They consistently get my car into the shop within a reasonable timeframe, and just last week they were able to get me in even earlier than expected, and turned around repairs same day. Prices always seem reasonable for the services they provide, and their representatives are always extremely kind during the diagnosis and communication process.

The tailgate on my 2015 Toyota Highlander would not close automatically. I had the struts replaced…read moreat a different company, and after replacement, it still would not close. I took the vehicle to two different places before bringing it to Integrity after a recommendation. Integrity spent some time troubleshooting and called me with a quote on the tailgate motor. The price was reasonable and I had them do the work to replace the motor. The following morning, the tailgate failed to close properly. I called Integrity and they had me bring the vehicle in. They discovered some corrosion on a connection, made the repair, and I was able to pick up the vehicle the same day. The tailgate is now working well. I appreciate the professionalism here. They are courteous, take time to understand the issue, asked if I had done any troubleshooting of my own, and are very communicative. I really felt like I had my vehicle in a shop where they cared about making sure the vehicle was functioning correctly. If I need any kind of service or repairs in the future, I will go there first for a quote.

Jocko McCantz is an amazing mechanic and also a really decent dude. I bought a car from someone…read morethat had previously been serviced by his shop and it had some issues that the previous owner wasn't up front about. Jocko squeezed us in on short notice and took care of the repairs FOR FREE! It's been months and his repairs have lasted and are still going strong! Automeister ii has fixed our car twice now and both times it was super fast and super affordable. We're saving up to take it back in for some bigger ticket overdue maintenance and there's no question that I'll be taking it back to Automeister even though we've moved three hours away. Totally worth the trip. If you're looking for a reliable, honest, affordable mechanic then call Jocko at Automeister!

Literally completely top notch place. Super honest and much more economical than a dealership…read more Would 100% recommend

What a ripoff and untrustworthy service!…read more I took my van in for power door lock and interior lights not working. I told them it may not be the fuse but an integration relay issue which they confirmed upon diagnosis. I also asked for a full inspection of the vehicle and told them do it ONLY if the power door lock and interior light issue is fixed. However, they did not wait and did the full inspection and charged me for it even though the power door lock issue and interior light was not fixed. They refused to give me back the key unless I paid for the full inspection which I unfortunately had to since I had no choice. A very bad experience. I will never trust them with my vehicles again.

Dropped my car of Wednesday night for Thursday service. My car was leaking fluid. Call came…read moreThursday Afternoon that the engine had oil everywhere and would need to be steam cleaned to determine where the leak was coming from. They would clean it Friday and see what they could find. (I had my oil changed at Jiffy Lube and they did not put the oil filter back in correctly causing oil to go everywhere) Did not get contacted until Monday afternoon and was told the car was not leaking and was ready to be picked up. Picked up my car, spoke to the guy at the front desk who informed me that I needed to drive it for a week and see if it leaks because they could not find a leak and they tightened everything. Drove home parked my car over a puddle, when I came out your could see some sort of fluid floating in the puddle, opened the hood and my engine was dirty, does not look like it was cleaned at all. Called the office and was told the engine had oil everywhere and they only cleaned that, also he told me to drive it for a week and see what happens and that the leak was probably coming from the oil pan that they cleaned. Still leaking after spending $259.00.

There are no great deals anymore. You either get a good price or great service. Sometimes,…read moreneither. At Rob's you get top notch work and service, but it's not going to be cheap. He's a long standing pro who knows what he is doing. There aren't any shortcuts either. If you gamble on a used transmission or a rebuilt one from an online high volume rebuilder, you will get what you pay for, or worse. If you love your vehicle, or just want it to be reliable again, take your problem transmission to Rob. He charges fair, industry standard fees, but you get the reliability that goes with it. Best part is his complete honesty that seems to be very rare in these parts anymore. Rob is the transmission guy. Go no further or anywhere else.

My car that had under 100k wouldn't shift into gear and I had it towed here as it was close by…read more What was incredibly irritating was after he took it apart which took a week, I was told it might be a simple fix but he wouldn't know until I authorized him to proceed so I did. He came back another week later stating it definitely was my transmission and it would be 5500$! If I didn't want to go forward it would be 1100$ to put it back together and for their time when I asked to get another opinion. I felt trapped and scammed. They charged me for other items like sensors for outside temperature that never worked properly. I was extremely disappointed and feel scammed.

I was turned away by Les Schwab and Firestone took me right it and got me on the road within 35…read moreminutes. Excellent customer service.

Ask what other charges will be added when they quote you a price for rotation and alignment. Guess…read morewhat it is, yet? Shop supplies. Do not think you are getting the work done for the quoted price. Also, no Itemized printed receipt. They just want your credit card and will email it later- after 3 telephone calls asking for it. Yes, they did verbally itemize before I paid and unfortunately I did not hear the $14.95 for shop supplies. Not sure they will get my business again. I now understand why their star rating is low.

Two flat tires in one month--just a strange coincidence, one from a nail and another (different…read moretire) from a big screw--and Big O Tires came through both times. The first patch was $50 with no appointment, and I was back on the road in 20 minutes; the second also took about 20 minutes, but Richard didn't charge me. Free service?! I was thrilled. Great service, really appreciated!

I came in with a bolt in one of my rear AWD tires. There was a chance that I might have to replace…read moreall four. This shop saw me immediately. They were kind, they listened and were able to repair my tire in under an hour. Separately, my phone battery was going to die and a lovely gal at the front desk offered her charger so I can charge my phone.