Dishonest , they do not honor their advertised prices ! Quoted One price for a part and then charged more !they gave inaccurate dishonest measurements ! Buyer beware ! Do not accept verbal quotes from them get it in writing read more

Needed a simple oil change and these guys came thru! Walk-in no appt, dropped my truck off early afternoon and it was ready within a couple hours. Their team was very friendly and quick with the office work. Shop appeared clean and well organized- I will definitely be back for other repair needs! Good rates and well informed team. Thanks Todd! read more

I made an appointment and was surprised to receive a personal phone call from a real person the night before to confirm. Upon arrival they knew what i needed before I even reached the counter and was on it immediately. Very professional and polite. Quickly diagnosed and carefully explained my options and even pointed out something I had forgot to mention. Quick service and a great bunch of folks at this location. read more

If I could leave zero stars, that would be an accurate rating. Midas completely ignored my service request to look at a oil substance in wheel well and on shock after hearing a loud pop while driving. Instead they performed engine diagnostics and say I need a new engine due to metal shavings in oil dipstick. I ask about the issue with the shock and am told that wasn't even looked at. They state that the tech didn't note oil on the wheel or shock. Yet I show them a picture and the oil is still present at pick up. The oil is not from the engine, the oil level was fine. I ask why they didn't look at what I requested and am told that it wasn't assigned to the tech that way. Yet the notes on the page handed to the tech say exactly what I requested. I question if the last time I had my oil change did they note metal in the oil then as I am told this isn't a problem that occurred overnight. They struggled to find paperwork on that oil change. I then bring up if it is due to the previous oil change that they performed incorrectly which resulted in all the oil leaking from the car and the vehicle having to be towed back for them to correct it. They also struggled to find that record. They clearly are just looking to take advantage of you at this Midas location. Is it because I am a woman? Most likely. read more

Amazing!!!! service. I went at 1pm for a oil change and it didn't take long. Thank you!!!! I'm going to continue coming to you. I went to another place xyz!!!!and uhhhh!!!! No I'm going to never go to another place. Thank you!!!! for the fast service. I'll be back soon for you guy's to do service on my car. Mrs. Pittman read more

BUYER BEWARE!! I spent over $2,600 at this place and left with my vehicle in worse shape than I brought it in for. There is not a certified mechanic among them. These idiots fried out my dashboard. Put brake shoes on the wrong side of the vehicle. Just absolutely the worst experience ever. I couldn't even start my vehicle the next day because of the lack of knowledge that went in to repair my vehicle absolutely showed immediately. This place needs to be condemned and the employees fired. Midas is an absolute joke. BUYER BEWARE!!!!!! read more

Started out very well. I had my alternator go out on me so I called the Midas on Shadeland Ave. They were down the street from where I was at the time and they were able to do it right then. The bottom bolt had to be chiseled out which I knew they would. Because of that bolt I had to leave my car till the next day but that wasn't a problem for me as I understood. Shawn said he would have one made which he did. I asked how much to go ahead and fix my front end sense they were going to have it over night. I needed both axles replaced due to the boots being broke and I wanted to replace the tire rod ends and ball joints also just do to the mileage and age. I was told $1300 extra so I said do it while you have it so my car will be safe and running good again. I was told wrong price though. That's when it all goes south. The kid who did my car didn't tighten the lug nuts down on the driver side tire and proceeded to take it for a test drive which of course the tire fell off and he crashed my car. I have an SUV with big tires on it so it fell from about 3 feet to the ground and tore up the corner panel, the trim, the rim as well as the rotor, brake pad and the new axle they just put on. The kid who wrecked it came running back up to the building telling George the DM and Shawn the Manager what he did and then took off and left. After waiting for quite awhile George and Shawn came back from my car to tell me what happened. They said they would take care of it (as if I didn't know they sure were) but not once was I offered a rental car. I was trying to be nice and understanding about it. I let it be along as my car was in the same shape as it was when I brought it to them. After days closing in on weeks before I was going to get my car back I asked if we could work out a deal. I wanted my valve cover gaskets changed as they were just starting to leak a little and I wouldn't ask for a rental car. The agreed so great. They got the corner fixed which isn't as nice as that corner was but it still looks good and blends in with the car well as it is a 2004. It had been wrecked before and the front had been totally replaced so looked really good still but over all I'm ok with that. The valve covers I was told was changed but you could see they had not been. The bolts were still dirty and you could tell they had not been touched which George agreed they didn't look like it. He said he would make him do it and take pics which he did. Now I wish I hadn't asked for the deal cause its dumping oil all over my new alternator and manifold and right to the ground. Now I have to have them done again before the oil destroys my new alternator. When I took my car to them I had air conditioning and my belts were quiet. After they changed the alternator it started squealing real bad. I was told that the belt tensioner was bad. I knew that was a lie as it was quiet when I went in. I took it somewhere else after getting it back and they had broke the wires in the belt so I had to have it changed again and now its quiet. The worst thing though is my AC wasn't working when I took it for a drive to see how it drove after the accident. I was hoping the kid just left something unhooked because he had to take out the radiator to get the bolt out of alternator. They said they would look at it. It was completely empty of freon so they filled it and George said call him if I had any more problems. It was gone again in 4 days. I told George I wanted to talk to the owner which George claims the owner said bring it back. Again they fill it back up and claimed there were no leaks so it must be leaking in the dash. Again I know Shawn is lying to me. It worked when I took it in and now it doesn't. I left from their shop to go get my belt fixed. Upon opening the hood I could see that my condenser was leaking freon in the corner. It cracked it when the kid wrecked my car and this shop doesn't care. I wish I never went there cause now I have to fix it somewhere else and then sue them for the repairs. They seem really nice and great but take my experience as a warning. read more

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Went in to get my headlights replaced since Chrysler makes everything difficult. The staff was very responsive and friendly. It was a bit pricey but the friendliness and hospitality made up for it. Highly recommend them read more

I called Midas on Shadeland and spoke with Shawn. My windshield washer pump needed to be replaced. I stated that I already had the part and could he install it in my car. He says yes and the estimated cost was $80.00. I arrived and spoke with a young man at the counter explained why I was there, gave him the new part purchased at Autozone and also told him I was not getting the washer fluid on windshield and needed it all repaired so I could drive in inclement weather and then I left. He said he would get it in and call me. 3 hours later he calls and states that I had a universal pump that would need to be wired in. He said that he could use his part and save me money but since I did not have a diagnostic the pump would not be guaranteed. I never thought I had to tell a mechanic to make sure the pump was working properly, like making sure the fluid was coming out onto the windshield. He called and said the car was ready to be picked up. I paid $226.87 and got in the car to leave when I tried to wash windshield I heard the pump was working but no washer liquid was dispensing. I went back in the store and I was told all I asked for was the pump. I told him that we had discussed when I dropped the car off that I was not getting fluid to the windshield. He said I never asked him to check the hoses and since I did not have a diagnostic there was nothing he could do except charge for the hoses. So even though I knew what the issue was they refused to check the hoses without a diagnostic. This new total was an additional $208.47.I called my husband to let him know what was going on and he asked to speak with the manager. When Shawn came to the phone he refused to talk with just my husband but allowed me to have him on speaker. He was rude and short and walked away. In disbelief I cannot understand why any qualified mechanic would not check to make sure the pump was working including dispensing the washer fluid. $435.34 later to replace a windshield washer pump and then talked down to by the manager representing Midas was more than disappointing. I will never return or recommend this shop to anyone. As a side note I watched Shawn talk down to other customers. I hope they are writing their experience as well. read more

Stopped by to get an oil change and was impressed with how professional the Midas staff treated me. Afterwards the mechanic pointed out an a minor motor oil leak and the Check Engine light. Next I talked to the manager of the shop and was surprised that they could fix these car issues and so much more. They're real mechanics! read more

Very poor charging practices, you go in for an oil change only to find out there's so many things "wrong" with your car and the price is hundreds of dollars of unnecessary repairs. They try to push every flush they offer when they know good and well you don't need it. Then try to sneak in amounts to your bill. Question everything and refuse it all. They need to be investigated for sneaking in charges. I have never been to a place that was so sneaky and pushy. I had to tell that lady no to tune-up many times, even though I was told it was recommended at 100k, which my car was not close to 100k, so why was she so pushy? There are so many other things that happen but I don't have room. I'd give a 0 star but there is no such thing, but they get one star for taking me home and picking me up, but I was so mad at this point they thought that would make it up......well on the BBB. read more

Honestly, if I ever have car troubles again, I would love to go to them. I recommend any and everyone to try them out. They are a fantastic team filled with genuinely good people. The manager literally took me home and picked me up while they worked on my car. Their customer service exceeds all expectations and I've never had any business go through the lengths they have gone through to assist me when I needed them the most. High praise to Chris and his team for everything they have done. They exemplify what all businesses should aspire to. Thank you from the bottom of my heart. read more

I took my Ranger there a couple of years ago. I have never been back. The first thing I notice was they were under the hood. I came for a brake job. I don't think the brakes are under the hood. I left and went next door to get so coffee. The called me and said that this truck really needed $2000 worth of repair. I told them to get the wheels back on, I am coming to get it. I then went down the street and got the brakes fix for $122. The wants over $500 just to do the brakes. Nope not the place to go. When I was picking the truck up they were doing the same thing to another guy. read more

I just want to say that the service technician did a thorough and complete job, he went above and beyond my expectations. Their great team work makes for a good business. Thanks Midas, keep up the good work! read more

I don't know how these guys sleep at night... Took an hour on the lift to do an oil change and then charged me full price for a synthetic oil change even though I PROVIDED MY OWN OIL AND FILTER!!! read more

The staffs here are friendly and nice! Bob, the manager, is a beast. I always come here for my oil change and they mostly did great except one time they left the cap of the engine open and I had to come back and get it fixed. They are super expensive though. I just come here for oil change. read more

I scheduled an oil change here for my older vehicle. I wasn't aware that they would be doing anything other than my oil change so when I receive a call telling me my drivers door window disintegrated when they went to roll it down I was a bit confused. I asked why did you even touch my window for am oil change the response I got was thats their policy. To roll down your window in case they lock your keys in your vehicle. I drive a convertible that has zip out windows. No chance of lock out. So I asked what do I do now and I was told he was vacuuming the glass up and thats it!! They are not responsible for breaking my window because its their policy to roll my window down!! Also instead of calling me when it was done after I told them I am literally right next door they parked it on the lot IN THE RAIN!! Nothing to protect the inside from getting wet. I get my vehicle back and theres glass on my dash in the toddler seat my grandson uses and so much glass in the door you can hear it while driving and lets not mention the mess it makes when you open and close the door. The shop vac hose they used left marks on my door. Ive tried to call the corporate office but I temained on hold for 45 mins the first time then another 37 mins earlier today and still no resolution to my problem. Do not take your vehicle here because if theres any damage done to it while in their care they wont fix it. read more