Bad business practices! Performed work without discussion with customer first! When they discovered that the repair had a problem they chose to change the computer programming to try and hide it. Refused to let me test drive before paying just under $4,000! Now my truck transmission is worse and I have engine codes so it's basically totaled thanks to them. This is the type of auto repair shop that sets the bar on the floor then trips over it. NOT A FAMILY BUSINESS, they are FRANCHISED and this owner doesn't even rebuild the transmissions he pays ANOTHER COMPANY to do it! Same owner as SHADELAND AVE. location so BEWARE!! And they broke my rearview mirror off and weren't decent enough people to even own up to it! read more

Edward's Transmissions+ Auto Systems Expert - Shadeland - Photo taken by another "less than satisfied customer"! - Auto Repair Near Me - Indianapolis, Indiana

since there is so many false positive reviews stating lies on this platform let me set the facts straight for everybody planning to or have been to edward's transmissions . i went to this place for a basic trans issue . mind you my car was still drivable and they decided to not only joy ride my car but abandon my vehicle in a parking lot no where near close to the premises . my car was never fixed and they stole my money and falsely diagnosed my vehicle . because i'm a mechanic and my experience only goes so far . i decided to work on my own car and found a blown fuse leading to my drive system . that is basic diagnosis. the fact that i left my car with you for 3 entire days and you did not fix it goes to show how skilled you idiots are at fixing any thing. after i fixed the fuse my car took off like a bat out of hell . its still driving perfectly fine to this day after i fixed it myself . i had a piss poor experience and overall rude customer service from the "experts" in the bay area . just cause you know how to use a code reader doesnt mean you know how to turn a wrench !!!! i took my car to you guys twice !!!!! twice over a fuse !!! dont let any of these illbrained " mechanics" around your vehicle or any vehicle for that matter . they break everything they touch and will charge you for nothing . read more

Edwards Transmission was recommended by the insurance tow service guy to my mother. Edwards towed her car in, got back with her the same or next day. The manager was very nice to her, and he made sure he would try to do it at the lowest cost. My 81 year old mother was ecstatic with the price and service done to her transmission. Didn't take long to get back to her for what had to be done. She's riding like she has a brand new car. My mother and I would highly recommend this business to anyone who wants it done right and by a business that's not trying to make money but help people especially in this time. Just in case Edwards is reading this my mother just had it fixed in December and she has a Malibu. Thank you for taking good care of my mother. read more

Fantastic service. Went above and beyond to help me when I was in a dire situation. After quotes by at least 2 other service centers, Edward's Transmission was the best deal. I was worried about choosing the "best deal", but Edward's came recommended to me and I had such an expensive job to be done, I needed to save where I could. A month later, my car is still running better than it ever has. I'm thankful for an honest service center who didn't take advantage. My late father, a mechanic, would be proud I was taken care of so well! I will go here for any car work - big or small. Friendly, small town type service. read more

I'm shocked to read so many positive reviews from this place, but not so shocked when I see that they're all from first-time yelpers. Funny how most of the reviews have the same language and punctuation. I brought my Subaru Impreza WRX in for a quote on a non-warranty service, and I knew I was in trouble when he asked me how many cylinders and then tried to tell me my car was front wheel drive ... um hello, Subaru is known for their 4 cylinder boxer engines and ALL their vehicles are all wheel drive! Needless to say, I took it elsewhere to get the work done. read more

I took my car there they not only did not install my cltch properly I had to take it to the Edwards in Southport the one on shadeland did a half ass job and not only that they damaged my Corvette I have before and after pics where their lift damaged my car and before no damage I gave them a chance to make it right they had me drive it up to take pics been weeks now they can pay court cost attorney fees my lost wages and damages and I will post everyday till I die how they fucked my car up read more

Took my truck to this location cause I heard they are good people. Yep. I thought I needed a new transmission. Nope. Just a little adjustment. Plus I got my oil and tranny fluid changed. Good folks and fair. Highly recommend them. read more

The inside of the place could use some sprucing up, but the service has been great. There is one person there that seems very knowledgeable; and when I call with a question, I am usually referred to him. He has taken the time to answer every question I've had in depth, and he has made sure everything is right with the car. We had a transmission rebuilt. Everything has gone well so far. For the person who was upset with the questions she was asked, I do feel that some of the people that work there are more order people who ask questions and relay the concerns of the customer. I have no doubt that the one gentleman is very knowledgeable, and he wants to do right by you. I have another question coming up related to the car, and I have no doubt that it will be answered in an accurate and friendly manner. I don 't feel brushed off like I do with a lot of repair shops. read more

This will be my only mechanic from now on. The owner Kevin went above and beyond to make sure I was taken care of. I am new to the area and needed speedy service . Kevin took the time to explain what was going on and provided a great service. He even dropped me off at my home and picked me up when my car was ready. I wish more business owners were like him . read more

This has been an absolute nightmare. I took my car in for an oil leak. I received a phone call explaining I needed my transmission rebuilt and so I took their word for it. I will keep this short. Another mechanic, an attorney, and three trips later my car has been fixed. They broke parts on my car, never fixed the original leak, and completely fried my transmission with poor work. To make this worse I was harassed over and over by "Chuck" over the entire situation. They agreed to fix their mistakes and then still tried charging me more money for their so called "warranty." To top this off the day I picked it up is the day they broke my mirror and claimed it fell off. These guys are crooks and thieves and will do whatever it takes to rob you blind. This was the worst experience of my life with a "mechanic." Please, I beg of you, do NOT ever take any vehicle here! read more

Can I give a zero stars rating? I went with their highest priced updated replacement transmission for my vehicle. $3200 cash to get the best warranty. I wanted to pass this auto on to my son and needed it to be safe. WHAT A DISASTER. READ THIS AND BE WARNED. I had to go back 5 count them F-I-V-E times and it STILL didnt work right. Crazy erratic shifting that was only thing to distract from the bizarre behavior of the staff. They would move cars by putting an old tire between them and pushing with someone else's car. Saw it with my own eyes. The guy that rang me up was freaked out that I just paid outright over three grand and actually asked me if I would consider sponsoring his mini sprint go cart at the races. SERIOUSLY?!?!? They also jacked up my starter on the last go around and it just wouldnt start out of state. Had some guys replace the starter and they said it looked like someone had ruined it while they were working on the transmission. I asked how they knew the trans was replaced and they said, "Dude, are you kidding? It looks like someone has drug it across a shop floor with a chain. Its the most scratched up equipment I've ever seen!" HOLY COW. I want to be straight forward here. NONE of this is an exaggeration. I gave them WAY more chances than they deserved and tried to keep a good attitude. I ended up trading this away to get something that wasnt ruined by their incompetence. In my heart I feel I was ripped off and jerked around. I feel they were willing to put me in danger. I feel that they owe me a full refund that I will never recover. read more

Horrible business. Owner seems friendly at first, but will fix your car wrong and get angry if you return to complain. Brought in my Mother's car for wheel bearings. They left a ball joint loose and the wheel was about to fall off two days later. They damaged and lost some of the lug nuts and refused to replace them. Failed to lock the axle nuts. They increased the price at time of pick up without notice. read more