Due to a few days earlier of an inspection of the tires1 tire was replaced after the owner of the…read morecar was told (3) of the tires were really bald. Then an appointment was made for a return a few days later to replace 1 possibility 2 more of the tires. Due to a great cost the car was returned a few days later for the replacement of the other (2) tires. Upon arrival, Ms Ortiz, a manager accepted the car after I explained that tire situation. After about an hour & 1/2 the vehicle was now ready for check out. An Assistant Manager , Lala called out to close out the purchase. I have to say this location is in need of much better service to the customer. NO I mean NO manager, Supervisor or Cashier should ever be talking on the phone to a customer, be eating food(donuts), accept a walk in customer information while still on the phone. This behavior is totally unacceptable & a disrespect to both the customer on the phone & the customer standing before the Manager. It appears that much more training is needed here. Also, the cell phone was picked up & used while the customer was standing & patiently waiting. This was serious multitasking yet not at all appropriate or fair to the customers. Hopefully, these matters will be addressed & appropriate customer service will be provided as soon as possible. The environment was clean

Best prices in town for oil change done by appointment I was in and out my new oil change spotread more

I typically just go here for an oil change. It's fast and I'm in and out. The owner Butch is really…read morenice and knows me since I've come in through the years (since 2009). He does my husband's oil changes as well. We recently had a different issue going on with his car. He had to leave it to have them check it but that's not abnormal. They fixed it up and everything is going great. On the sticker they put in your car they don't put the milage you need to have it changed, they put the milage from the date of the oil change. Do the math no problem, I like seeing the milage from when I brought it in. I've had Hyundai Elantras since 2013 and they never had an issue changing my oil. The value is fine, prices are decent, it's not jiffy lube. I would rather use a local business. I'm not sure how one reviewer thought they could get an oil change AND tire rotation for 30.00 Tire rotation can run by itself anywhere from 20-50 sometimes more depending on the car. Make a better choice. If you buy your tires from a tire place typically they will just do your rotation for free.

Left oil plug leaking. Did not replace gasket an oil plug. They downplayed it like it's no big…read moredeal. But it is a big deal and a major failure!

While I want to support local businesses, I can't help here. When my handicapped veteran father…read moretook his vehicle in for service and left change in the ashtray, the change was gone when he got the vehicle back. When I took my vehicle in for service, they broke one of the bolts holding the lug nut on the wheel. Their "repair" wasn't to factory restoration quality and looked unsightly. While these incidents happened a while back before Yelp existed, I can't forget these things.

Called them up about a rack and pinion. They quoted me a price for a new one. Changed the price…read moreand added more once I got there. The owner is a lady and she was rude as hell. I get home had my car checked out. They installed rack and pinion from the junk yard!!!! They refused to retro the price. Scammers.

M & M has prompt quality service with great value talking and getting repair quotes for my brakes…read moreon my Tundra and oil changing from Frank and Joe a true value and warranty on parts and labor. I trust M & M they are efficient, polite and no pressure.

I have dealt with this company for over 2 yrs now trying to get my car fixed properly…read more They are horrible to work with. They try selling you everything under the sun that has nothing to do with the reason you're there. I had 4 power steering pumps put in before they got it right and that was after they had to replace the head they cracked while using the wrong size bit to drill out a snapped bolt. Guess who had to pay because they claimed it wasn't their fault. $1500. for a head. Plan and simple it's been nothing but problems. Trying to talk to their district manager because my timing is slipping again, it's eating oil left and right, and I was told I've been nothing but a problem and I should take it elsewhere for a second opinion because it's not their problem. So on a scale of 1-10 I'd give this facility a -10.

Great service! I had…read morea tire issue while out of town, pulled into Levin, explained my problem, and my tire was repaired and I was back on the road in 30 minutes. I know where I'm buying my next set of tires!​

The service was excellent ordered my tires the evening before I had them installed just as promised…read morewhen installation with a front wheel alignment didn't take long the lady behind the counter was so nice and polite also the best price around will go back.

Had our alternator replaced here recently. The thing I love best about McGinnis is that they don't…read moreupsell you on things you don't need doing. They are trustworthy and reliable- and very reasonable prices. Worth the wait for an appointment; they're busy for good reason. Have dealt with them for something like twenty years, as did my late father-in-law, who would drive in from north Hammond to have them service his Mercedes. We're lucky to have them in the neighborhood. Another place told me my 2004 Avalon with 90K miles needed new Mcpherson struts and quoted an $$$ price, McGinnis looked it over and said the suspension is fine. I trust their work, too.

This crew gets it done and done right. The service from the staff is very professional and you feel…read moreconfident that they will do you right. My wife and I are the owners of Petals Boutique Flowers in Dyer and I bring our delivery van to them whenever it needs work done. I know that I can count on them to get the job done correctly and efficiently.

Went there this past Sunday, called prior to coming in and asked if they were able to fix one of my…read moretires that had a screw in it, the gentleman that answered the phone said yes. Got there at 11:10 am checked in and the same gentleman I spoken to was the one whom checked me in, took the keys to my car and said we will be with you in a few minutes, I proceeded to wait... 15 minutes later another guest came in for a evaluation on her tires and got taken before me. She didn't have a appointment or reservation. I still proceeded to wait as they were the only pace available in the area that could fix the tire. Mind you the same gentleman jemal I believe it's his name was just standing in the work area looking in to a computer this entire time while everyone was working. A employee came out the one that had taken the lady prior to me and I asked him how much longer was my tire going to take, he proceeded to tell me that they were short staffed and only had 1 person working in the back. This guys are was attending to all the guest while Jemal just continued to be in the computer. It wasn't till 12:44 that my tire was fixed !!! Yes it was my choice to proceed with the service but this establishment has very poor communication skills and management doesn't care at all about having common courtesy of there guest times..

I'm a repeat customer at Mavis Tire & brakes in Cal City. Had to have a tire stem checked out. It…read morewas leaking air. They were very courteous . It was a very minor repair. they fixed it. I was very satisfied. They even gave good advice on tire fluctuation for the different times of seasonal changes. And there was no charge due to i bought my tires there and there was basically nothing wrong with the tire. Tabby & staff were very very good. I will definitely be back for any repair, maintenance that they can provide to me and my wife.

I recently had a serious issue with my SUV and Cars Plus went above and beyond to diagnose the…read moreissue. Explained it all so that I felt informed and comfortable, the conversations had me feeling like they were not trying to upsell me on repairs which as a woman is appreciated. I was given options and explained everything fully. Will definitely be taking my vehicle back here for future work. I had my vehicle back sooner than I anticipated and all my questions and concerns were answered.

We've been taking our cars to Cars Plus since it opened and have always been satisfied with the…read morequality of work. Dave and Tim are always able to help with referencing any work to be done on our vehicles to keep them running smoothly. They also keep records on file of the work done on your vehicles. We haven't taken our cars to anyone else for 20 plus years!