I don't like giving negative reviews but I had to in this case. I called in around noon and asked the guy who answered the phone if they did free break inspections and told him my concern. He said bring it by in 30 minutes. 30 minutes later I was there. The guy who running the front desk whose name was Al (Yes I'm about to put this guy on blast right now) was incredibly rude. I explained that the guy I spoke with (whose name I couldn't pronounce) told me to bring it by within the half hour. Now Al with his rude ass is telling me I have to wait 45 minutes just to get it on the rack. I know my rotors were not bad and the first thing he tells me after he goes out to my car to take my milage down is my rotors were bad. Keys please? I ran out of there as fast as I could. Customer Service was terrible and so was Al's attitude. I will take it somewhere else. read more

Do not go to this place! I went here for a simple alignment. First off the service advisor seemed disinterested and unwilling to write me up. After answering the phone and chatting it up in the service bay I was finally set with my paperwork a mere 30 mins later. The service advisor said they would call when completed. It was done at Noon but they never bothered calling. Had we not called in at 5pm we would have never had heard from them. During pickup I requested to see the alignment computer print out. This took the advisor a full 10 mins to find. After carefuly reviewing the print out it looks like the alignment was done with little caution (the car still wobbled after the alignment). I used to be an auto tech. I could of proabably done a better job at home with some twine and levelers. During the cash out we noticed that they had charged us for an oil change that I never requested. The advisor said his tech had to fill up the engine with oil because it was low. To his surprise I informed him that it was loaded with synthetic oil and should never be mixed with regular Dino oil. He denied the fact that they screwed up and made a stupid comment. He then offered to do an oil change with synthetic oil for the price of a regular oil change. He should have offered it for free since they screwed up and never bothered to check with the customer to authorize additional services. We ended up taking it to the Oil Changers across the street and spent almost 90 bucks to fix their screw up. Unless you want to get ripped off and eventually get stranded on the freeway cause of their screw ups then do not even think about taking your car here! read more

I've had my front brakes replaced here (it was time), as well as an oil change. Work is done professionally, and without hidden charges or fees. The $18 oil change really WAS an $18 oil change. I make a point of arriving for auto service when they first open in the morning. This placed opened at 8:00; I was there by 8:03. Despite this, there were 5 people in front of me. Oh, well. Also, don't be in a rush to get your car back. Mine wasn't ready until nearly 2. Both times I've been there, the guy handling the front desk has been the owner/manager. I've found that with him (like most auto places), you need to be firm about what you want done, and you cannot appear to be ignorant about how cars work. If they sense that you aren't a fool, then you're much less likely to have them try to spring a $500 surprise on you. A bad experience with a different auto shop in my town also taught me that you should verify as much of their work as possible (check the oil after an oil change, examine the tires after a rotation, etc.) after you get your car back. And as politically incorrect as it may be, women will tend to be treated in a different manner than men at repair shops. It's an attitude that I neither condone nor agree with, but it's the truth more often than not. read more

Finally I get to get a chance to get back at this Midas. They had my car for service one year. Left it there for a day or so. I came in unexpectedly and the car was gone. The guy took it home and used it for personal use. They are my auto nightmare story. Now that my kids have cars I remind them to NEVER use Midas!!! read more

Worst customer service i've ever experience had a flat tire but was able to make it to midas 20 mins before closing time and yet they didn't want to service my vehicle. The front desk guy said his crew had left but they were still there working on another vehicle. I had to tow my vehicle to another shop... O well.... This was 10 months ago probably different now who knows i won't go back but i just had a rude guy say great service excellent work from his experience thats great for you here's a cookie...don't be rude bro over your experience not worth it...my experience 10 months ago was horrible yet again probably change who knows...good luck.. read more

Stopped in here for a much needed oil change. They said a regular oil change was about $40 and asked if I had a coupon, told them I did but left it at home, which I did. He talked to his manager and let me have the coupon price. They installed the replacement wiper blades I had in the trunk for the last 6 months and didn't charge me, which was great. They were nice & courteous. HOWEVER... They did not give me a copy of my oil change paperwork, showing what's good, what will need to be done soon, condition of tires, etc. So what good is the courtesy check if you don't have the notes? Also, they managed to break a large plastic barrier-piece under the hood, and did not mention this to me. So a month or so later when my car wouldn't start (killed the battery, oops), I couldn't open the hood because the broken plastic piece was caught in the under-side of the hood. ALSO, I suddenly had an oil leak after coming here. Drove across country in this car, no problem, then a few months later it sat around a lot while I was unemployed, no leak. But I take it in here, and I lose 1 quart per 1,000 miles driven. WOW. The one-star mechanic award goes to the shop that forgot to connect the radiator hose and temperature guage in my PRIOR car and blew it up. But that's another story for another review on another shop. read more

I have been going here for last 1 year and seems like their management has changed. It is now one of the worst place to get oil change done. Last time they sold cabin air filter to almost everyone who walked in for oil change and today when I visited for my appointment at 8-15 instead of 8, the guy at front desk was indicating as this was worst thing I could have done. He simply said you will need to wait for another 2 hours before I can get to your car when reality their was only one car outside. Even my medical provider is considerate with minor delays in appointment. I for sure will not be going back there again. Update: I was called by them later in the day for offering oil change, so seems like they realize the issue and fixing it. read more

Update: I notice my car started leaking oil 2 weeks after the oil change and I brought it into a shop. I was informed the oil plug and the oil filter were not properly installed and tightened. I am furious for having to spend money to fix Midas' inadequate work and cleaning up the oil stain on my driveway!! I would not recommend this place at all!! Reviewed on 08/25 I came here for an oil change during the lunch break. I walked in and the office was empty. An employee came in from the shop and said the manager will be back soon to help me. I waited in the office for about 10-15 minutes before he pulled up in his car. He came to help me quickly. The oil change took about 15 minutes. He informed me that my brake fluid is low and pads need to be replaced and they can do it for about $300 with lifetime guaranteed. I passed on this offer since I was running late for work. The oil change was quick and the service was nice. read more

Went there with my friend to get a car inspection done. They charged him $150 for an inspection. We got there early and were promised to get the inspection done in 3 hrs. Got the car finally after 5 hrs. They slapped a bill of $1700 for repairs on a well maintained 2002 corolla with 70K miles. Details - They mentioned that the coolant needs to be changed every 25K miles and it needs to be changed. I asked them if they checked to see the condition of the coolant in the car and they said no. They said that coolant needs to be changed every 25K miles on any car and hence its due! The owner had service records from the toyota dealership showing a coolant flush within the last 10K miles. $ They mentioned that the spark plugs needs to be changed. I asked them if they actually checked the plugs and the guy said no. Spark plugs are recommended every 75K miles and hence its due!! I checked with the toyota dealer and they mentioned changing plug every 90K miles. They mentioned that the back brakes needs to be changed. They had actually measured it and got into details on brake lining, pad measurement, blah blah. The owner had paperwork showing that the rear brake pads and drums were chagned at 60K. I wonder how come the rear brake on a front wheel drive car get worn so quick. We took it to another shop and they said the rear brakes are just fine. They mentioned that all four struts need to be changed. I asked them if they actually checked to see if the struts were leaking and he said no. He mentioned that on any car struts needs to be changed every 50K miles and I almost burst out laughing at the crap the were trying to feed us. I confirmed with the toyota dealer and they mentioned sturts are only changed if they start leaking and usually at 100-120K miles. Instead of actually inspecting the car, they basically came with a huge bill based on fake recommendation and maintenance schedule. Complete morons and out there to scam people. No wonder the technicians there were twiddling their thumbs on a weekend. I wonder why did it take them so long to get an inspection done. Please stay away from this Midas shop who turn things to anything but gold. read more

Went to this shop this Friday and the guy behind the counter was more interested in answering the phone than helping the customer that was already there. I didn't care, because i wasn't in a hurry. The guy behind me got annoyed and left because the guy behind the counter went back inside to answer the phone while he was on his way to get the mileage off his truck. He then put my car on the lift and I showed him the leak under the flexible tubing after the exhaust manifold. All I wanted was someone to cut out the old flexible tubing and weld a new one in. He couldn't do it because he said it was impossible. He knew he didn't have this part on hand so he said come back tomorrow and we'll see if we can order a new one... I was wth... dude.. I told him to call me AFTER he find out its availability. This manager had no clue as to how to run a business.. I was there about a year ago, they were great, but under this new management.. This business is going down... I went to SpeeDee's down the street over the weekend. The guy said he'll get the flexible tubing by Monday and do the work in an hour for 250. Much cheaper than Midas's quote of 1500 for a new catalytic converter. I checked with toyota, the part costs 1200+ but its a bolt on part. VERY easy to install... he wanted to charge me 300 bucks for this... wow..... I didn't know what a badly run business was like until I talked to this guy.... If you own this shop and you didn't know about this... You really need to wake up.... read more

Yes, I had a horrible experience and was very disappointed. The young lady who originally helped me was wonderful and I wanted to come back to get the rest of my car repaired at the shop. However it was a older gentleman that helped me after her removed my discount and was rude, insensitive, and insinuating that I was not really coming back to get my car repair. I was dismissed by him and left feeling horrible. When you get your car fixed you want to leave feeling like you accomplished something read more

definitely will not be using Midas of Pickerington Ohio anymore for my service needs. gave them two weeks notice to order tires even had a day and time for service. i show up on our agreed time and pay then told my tires were not in to come back later. I couldn't due to having to work wouldn't be able to till later in the week. I call the next day to see if they have come in get informed he canceled the ticket since I wasn't coming back till later in the week. but can have them next day so I go in on a Friday finally my tires are in then get informed they can't mount my tires in my rim due to they need to stretch the tires. this is a new one for me never knew you had to do that. also get told they broke off my tire sensor band. I told to come back couple days later so I do and ask for a refund and then get told it's my fault that they were waiting on me to call and arrange a day for the tires. so now I'm out my time and gas and the cost of a new tire band. read more

Honest guys. It is a pleasuring doing business here which I find rare with mechanics. They know what they are doing and have always been fair. If you're looking for the best look no further. read more

I will never do business with midas again. They left the engine oil drain plug loose,when they last changed my oil. I had driven 200 miles when i caught it, the next day .by big oil slik on my drive way.It was almost all the way out! read more

Midas - Engine oil pan with plug almost out of pan. You can see it better if you enlarge the photo. - Tires Near Me - Fremont, California

I came to this location for an oil change. Making an appt was easy. The guy on the phone seemed pleasant and made me an appt for my preferred day and time. I dealt with Al when I got there. He stated that it would take 40 minutes, and it ended up taking about 35 minutes. He wasn't too pushy about getting other things done with my car there, which was nice. I didn't like that he seemed to be rushing me off as he dealt with an interviewee. When I got my courtesy check, there were a few notes from the techs on there. I have no idea what "oil pan gasket" or "power steering fluid" is supposed to mean. Do they need replacing? Maintenance? Were they refilled? Al went over the first few notes, then seemed like he decided that it would take too long to tell me about, so sent me off. I didn't receive info on fluids or other concerns with my car. Definitely an OK experience. Price is a bit much compared to other places for an oil change. Customer service is decent. Waiting area has a TV, WiFi, and magazines. read more

I signed up for a iife time oil change program which has worked out really well for me. Not sure if they still offer it. I have a different mechanic for my other needs. Tip - go first thing in the morning to avoid a long wait. read more

Al is a man of few words and even fewer customer service skills. He never asked what I wanted just write me up for an oil change full synthetic most expensive one. Which was fine that's what I wanted and what is recommended for my car but again no discussion. I had to ask for a tire rotation. He wrote it on the order. I left the car with them. They called an hour later and said my air filter needed to be replaced. Sure $30 go ahead. And I said don't forget the tire rotation! Another hour I get a call it's ready. Guess what? No tire rotation. Whatever I don't want to be there any longer with the brooding Al so I'll go get that done elsewhere. Not sure I'll return. It is convenient location and they can get my filters which a lot of places don't stock which is good. The other employees were nice. Give Al an attitude adjustment and I'd definitely come back! read more

If you want to get ripped off and mess up your car welcome to this Shop. They will fix the car issue you reported but mess up your in such a way that you will end up spending more than $1000 fixing other issues. Good Luck! read more

Don't come here! SUPER SLOW service. They keep saying its backed up when there is only about five cars. I made an appointment for an oil change on Friday and they couldn't do it because they said they were backed up. The guy reschedules me for Monday in the morning and when I came, they said it would take two to three hours because their backed up and told me to come in another two to three hours or so. I was thinking to myself that this place must be really stupid or slow -- perhaps both? It shouldn't take an hours worth to change oil - 15 min tops if you're keeping an eye on it. I just left the place and went somewhere else. read more

THANK YOU PASSING MY VEHICLE INSPECTION! Stupid Firestone fail my Inspection because of my good condition front Tires???!!! WTF Firestone!!!Good Job Midas!!! Once again Thanks you Midas for passing my 2011 Acura MDX read more

I had a minor problem with my side review mirror and sam was so attentive and supportive of my problem fixed it right away he didn't have me wait but fixed my problem for me right when I told him about it. thanks to sam my car is in tact . read more

I had been avoiding this place for the past few years up until I saw them BBQ'ing for their customers due to a change in management earlier this year. So I decided to give them another shot, AND I'M GLAD I DID! I brought my car into this Midas shop yesterday (oil change, brake replacement, tire rotation) and was amazed on their level of service they had provided me with. They had also informed of things that will soon be needing servicing but are fine for now. I will definitely be coming back to this Midas for my future servicing needs! KUDOS TO THE NEW MANAGEMENT. THIS MIDAS HAS A NEW CUSTOMER! read more

Horrible customer service first of all. And after I left the shop my car started smoking because someone forgot to put my coolant cap on. I will not be returning to this Midas. read more

Awesome Oil Change tire rotation all within an hour Israr is the Man to book your appointment read more

Sam helped me out for my Hyundai car. He is very knowledgeable and helpful better than Hyundai fremont dealer.

These guys for years have I've always done maintance on my vehicles love the service unfortunately moving out of the area so they won't be taking care of my cars anymore Al and his business is top-notch guys is always treated me fairly as a customer and I would recommend him and his crew of mechanics to anyone who's looking to get a fair deal. read more

Make sure you get an appointment for any service or you will be waiting. This place is very busy. They got a little bit of grease on my gear shift after an oil change, but overall the service, price, and speed was good. The also didn't bombard me with extra unneeded service suggestions. read more

The owner Eddie and team continue to amaze me. They recently did work on my father's Nissan Frontier and it drives good as new now! I will continue to do business with them because they take the time to look at the problem and give you the best solutions. They explain in detail why certain things need to be done and we never feel pressured into doing anything. I'm the type of person that does research on pricing against competitors and dealerships and Midas always seems to be the best deal. read more

I would avoid this shop. Much like some of the recent reviews regarding the coupon they would not honor it and begrudgingly gave a small discount. I am somewhat okay with that but the quality of service leaves a lot to be desired. A basic requirement of an oil change is to make sure the drain plug and filter are tight. Unfortunately they did not tighten the filter enough and it leaked in my driveway. They were good about fixing the filter and replacing the oil. They even provided some absorbent to clean up the mess in the driveway but it is the lack of attention to detail that will keep me away from this shop. read more

I came to this place a few sundays ago. This place had bad reviews but It was the only place near my friends house that was open on a sunday. They said like 45 minutes but it took them an hour. People complain about the wait but ive waited much longer at walmart auto center with less cars ahead of me. They had a special so that was nice. They told me my tires were cupping and I had been to quite a few auto repair shops that week for other issues and no one cared to tell me including a tire shop whr I got an alignment. I think they did their best, they were nice and welcoming and very helpful. Ill go again for oil changes. read more

I'm not sure if it's because I'm young or a woman or a combination of both but regardless I was completely disrespected at this Midas today. I came here to have my tire pressure checked and filled with air as needed and I didn't get the man's name but after my tires were filled I asked "Am I good?" in a friendly manner and he just ignores me. Then another employee says "We good?" to him and he answers "good." So he did hear and understand me, he just didn't want to answer to me for whatever reason. Before I left I wanted to ask the same man what psi he filled my tires to so I stand in his view and say excuse me, ignores me, I say excuse me again, ignored. I say excuse me a little louder and he finally turns to me. He says he filled my tires to 32 psi. I say I would have liked if it was filled to at least 35 and he says "drive 2 miles and your tire pressure light will go away" and he just turns away and starts working on a car. And I say "generally cars should have a psi of 35" he ignores me. I say excuse me twice before he turns to me and says "your car needs 32", which is not true. Anyways, Midas is a chain auto shop so of course this employee wouldn't be skilled in servicing Ford (my car) cars specifically so I understand he might not know what my car's psi range is. But I was being polite and friendly so I'm not sure why I was treated this way. If you need auto servicing go to Future Auto Care also in Fremont. Prices are amazing and it's not a chain so they really know what they're doing and are extremely knowledgeable and have never tried to talk me into purchasing a service I don't actually need. Much better than going to a chain auto shop with rude employees like this, this Midas has a low rating for a reason. Some Midas locations are great. Just not this one. read more

Very friendly staff. Came with a flat tire, the technician was very helpful and spend the time to inspect the tire. I would recommend this place despite Midas usually bad reputation. read more

Ask for AD! Just had a great experience getting a major work done on the car. Have had not so great experience with other staff. But, from now on, planning to work directly with AD. read more

Driving home in our recently serviced car we realized what a great job they have done. Very happy!

If you have any coupons, do not present them until they serve you. The owner, the old gentlemen shown in the pictures is rude and unprofessional. I asked them how long would it take to perform an oil change for my car, without any eye contact, and kept staring at his monitor, his answer to me was there won't be anyone working on my car for at least a hour, and he cannot give me an ETA on when my car will be done. It doesn't seem like he's interested in any business that walks in thats already holding a coupon. I'm bringing my business elsewhere and never coming back to this place. There is 1.5 stars for a reason for this location. I am only giving a 1 star because is not an option to give none on Yelp. Go to another place for your car maintence (plenty in fremont) and don't waste your time with that douchebag owner of this place. read more

Went in at 5pm for an oil change and was out by 5:20. They were fast, friendly and helpful. Ill definitely return

SLOOOOOOW service! But I'm used to that....I've come here plenty of times, because I usually have a coupon for the oil change and tire rotation for $24.99. I've come to expect the slow service and usually bring my dog and we walk for an hour and sometimes the car is done by the time we return (other times it's another 30 minutes). BUT THIS TIME, they finally got me for the new air filter and cabin (pollen) filter...they already had the old ones removed to show me the condition, so "no labor charge, costs is parts only"...OK, I expect them to make a couple of bucks off me, but $19.99 for the air filter, high-end filter from NAPA Auto parts is $10-12, OK that hurt a little...but the kicker was $39.99 for a cabin filter (not a typo $39.99!!!), $12-15 at NAPA. I WILL NEVER GO HERE AGAIN! read more

Horrible customer service. Not helpful. The lady I spoke with on the phone earlier in the week was very nice and made my appointment. The old man there today when I went to check in for my appointment was cras and rude. So I left and did not get my Jeep fixed. They lost $700 today. read more

I would avoid this place at cost especially if you are a female. They target females and try to sell them extra services that are unnecessary. My younger sister went to drop off a car for brake pad change and they called and quoted her $500+taxes over the phone. I spoke to them directly and said that is way too expensive and the guy on the phone said "Sorry, let me check. I have some extra things here that shouldn't be here." Then he quoted me a new total of about $320 + tax (two brakes changes, rotor machining, break fluid change). I told him this was still too much. I went to pick up the car with my husband and they changed the story even further and said there was plenty of life left on the brakes (would last for about a year). They went on about how the last person who did the brakes used cheap bad breaks..etc and we only had a noise issues, not safety issue. These guys are sexist and dumb. They lie and are too dumb to keep their story straight if you happen to know anything at all about cars and push back. read more

I went to another shop for a tire rotation and they told me that i needed front brakes because my pads were at 30%. they quoted me $257.00 for the job which I thought was high so I took my car here instead. after the inspection they told me that my pads were at 90% and didnt need to be replaced at all! This Midas is very honest! read more