staff was very nice but the mechanics clearly don't know what they are doing. I initially went in for oil change and breaks, next thing I know I have a $7000.00 estimate thrown at me. Said I needed shocks! Who needs shocks on a 2017! along with hoses, break lines, breaks , roters, tires, wipers, interior air filter. Here's the topper.... They never did the oil change. There was break fluid leaking all over my driveway. Had the car AAA back to the shop for them to tell me they put the breaks on wrong. When I spoke to Reginal manger. They said there was nothing they could do for me! Don't go there! If you want a legit place. Go to Trotters Auto Repair in WLB! read more

They lied and told me my exhaust was leaking from the manifold and I needed both sides drilled and tapped out plus a Y pipe quoted me $2700 I took it to my regular mechanic and it was only leaking at the white pipe like I told them it was at Midas cost me $500 to fix it. I would never go to Midas in Eatontown ever again. read more

I was reading some other reviews and it seems I'm not the only one who has experienced the following.... Brought my car in that had an exhaust leak. They told me I needed new cat converters, and complete exhaust system totaling about 3k. Went to Rayco down the street... $350 Fixed and out the door. stop ripping people off and misleading customers to make profits. Be honest because everything comes out in the wash eventually. They also said.. "you should sell this vehicle". I've never had a problem with it, it only has 90k miles on it and I've always taken great care of it. What you guys "should do"... is get new management and exercise honest business practices. You also may want to clean up the place a bit and be presentable. read more

Fast, friendly, informative service. Ran over a nail on the highway caused a flat tire while at the doctor down the street. I know I needed new tires anyway and they pointed me in the right direction. They also had a sale which helped my pockets out. read more

All they wanna do is sell sell sell went in for a minor muffler repair job was told I not only needed to replace the muffler I needed to replace two additional pipes and the main pipe and the cost was $1800 Got it done down the block at Rayco for $200 in an hour.. read more

I went in for an oil change. They did a courtesy check on all aspects of my vehicle. Turns out they say I needed 4 new tires, new brakes, pads, rotors, amonst other things. Little did they know I just had new brakes done elsewhere less than a year ago. So, I was cautious. I decided to take the vehicle to my local mechanic. I asked him to assess the brakes. He told me they were absolutelt fine, and not a single pad or rotor needed replacement. I did end up replacing the front tires, but the back tread was still very good. I do not trust this place. Beware and be cautious. You may end up spending alot more money than you need to. read more

Have been going to Midas in Eatontown for 3 years. until few months ago they did great work and did it Fairly. recently went there for oil change. called me and said I need brakes which. had them do. $1400. the brakes squeak. brought the car back to them multiple times. still squeak. They want to sell more than requested. I won't go back. read more

I cannot say enough great things about the guys here and the work they do. They have fixed my car multiple times in a timely manner. They do great work! Also when my car battery died nearby, they came to jump it for me. Just really great shop and people who work here. Once I started coming here, I wouldn't go anywhere else. read more

Very helpful, friendly manager and staff. Speedy service and provided great explanations on the work.

Mechanics in the bay are nice. One was rude. Guy behind the counter was super nice. They also Didn't add any fees. I was in for 4 new tires. Had a promo that made it worth it. However- Took longer than it should. (Almost 2 hours). Additionally- The low tire pressure light just came on. Which is About a week after getting the tires. We'll see if thats their fault. 4 stars because immediately after they put on the tires, my alternator started failing. Their fault somehow?? Hard to say yes. But it would be a weird "coincidence" that my alternator starts to fail immediately (like literally on the drive home) after the mechanics put on new tires. I minorly suspect foul play and a hope that they wanted me to do the new alternator by them read more

DO NOT TAKE YOUR CAR THERE. Absolutely horrendous service, that put me in dangerous driving conditions. I came in for four new tires. They replaced the tires and I drove off. A few days later, my tire pressure sensor (tpms) comes on. I took my car back that day and they couldn't find a problem. They reset the system. Tpms light came back on with five miles of driving. Immediately drove back. They still couldn't find a problem and reset the sensor. Light came on again. Immediately drove to a Honda dealer. The technician notices that THEY PUT THE WRONG TIRE ON ONE OF MY BACK WHEELS. The difference in tire mass was throwing the sensor. I immediately drove to the Midas location and showed them the problem. They wordlessly took the car in back, found the correct tire and put it on my car. I should also mention that they severely over inflated my tires (45 psi warmed up, recommended cold psi is 32). This is all during winter. Thank goodness there wasnt any snow or ice on the road. They offered me a free oil change...as if I EVER want to take my car back to them. If they can't do a tire change, I am definitely not trusting them to open up the hood to my engine. I refused the service and asked for a partial refund. They said no. Multiple calls to corporate also said that they couldn't provide a refund. I would not be writing this if they were the ones who diagnosed the problem (mistakes happen, I get it). But a Honda technician had to identify their simple mistake for them. Thank goodness the Honda tech didn't charge me for looking at the car...I would never be able to get that money back. read more

they did a great job on there customer service, and I am very appreciative. They took care of me right away. I caught a flat tire and they took care of me and they were very nice to me and I'm very satisfied with my visit. I'll definitely be back! read more

NEGATIVE STARS!!! I had given them a great review back in 2018, only to find out two years later that one of the tires that I bought from them, that they had installed was smaller than the other 3. Well, I don't know anything about cars, but I trusted them for I THOUGHT that they did an awesome job and I had paid for those tires and that service. I WAS WRONG! Now I'm suffering from a lot of car issues because of that tire! I had called them about the issue, and the man told me "I don't know Miss, it's been 2 years." Just a tip from someone like me, DO NOT TRUST THEM EVER! DON'T EVEN COME TO THIS PLACE! read more

Went to get my oil changed! Took almost 3 hours until they finished!!! The reason for the 3 stars is because they gave me a $25 credit for the wait.... read more

Larry was the best! he got me in and out in no time. Great customer service. Recommend for all car services!!!

Took my car in for an exhaust leak. Left with my engine light on. Drove back to have it fixed but they said it had nothing to do with their work. read more

If it was possible, I would give 0 stars. My mother went to get her oil changed today for her Mercedes c-class. They charged her $108 which apparently included a $10 coupon. Since she bought the car, she has never paid this much before. On their website, it states that it cost UP TO $85 for a synthetic oil change. When she called Midas after coming home to question the bill, she spoke to Chris, who "says" is the manager. He informed her that this was the price. When she questioned why the tire rotation and the coupon were not reflected on the bill, Chris could not answer except saying that "you signed for it". She believes she was taken advantage of because of the Coronavirus situation because she didn't feel comfortable questioning the bill there. She nor anyone in the family will go there again, and we have 5 cars. Midas if you want to make good you know how to reach my mother. read more

I'd give negative stars if I could. Jerry is a scam artist and you can't trust anything he tells you. I went in for a simple oil change and left with a mess! First they tried to tell me I came in with a leak ( I didn't), then when I brought it back they insisted they cleaned the oil leak but they didn't it was a disaster. And then charged me for it!!! I went somewhere else and they confirmed the oil change was a disaster and there was oil all over my engine, also they forgot to put the dipstick in, that's like oil change 101!!!!! DO NOT GO THERE! read more

I had a brake job done at Midas, Eatontown NJ and Chuck and Chris made me feel safe during this pandemic. They run a clean shop and are concerned about their customers. I feel valued as a customer. They were quick and efficient. I will bring my car back there again and recommend this shop to anyone. read more

I had a very disappointing experience at Midas in Eatontown, NJ. I was driving in the vicinity and came in and asked them to patch my flat tire. They refused, showing me small nicks on the rubber and that they would be "liable" if they did. They insisted I need a new tire, preferably two. I was in a hurry and since they didn't even have the tires in stock, so I'd have to wait at least an hour to purchase them. Since they refused to patch my tire, I had no choice but to pay them $30 (plus tax) to change to my spare. When I got to Brooklyn Salvatore, a reputable tire place on New Utrecht, told me my tire was excellent and they patched it. I am convinced Midas in Eatontown is a crooked operation and recommend that people stay far away from there. Usher read more

Do not bring your car here. They wanted me to leave my car there for the day for an oil change and tire rotation saying it takes 45 minutes for the oil change alone. The woman at the front desk told me my car needed full synthetic oil, (which costs much more) when it actually takes regular 5w30 oil. There were zero cars in garage when I showed up and the mechanic was standing around doing nothing. read more

Jerry was great! Best customer service and got the job done well. My husband and I are definitely coming back here. Recommend everyone to come here. read more

Great service! Clean and organized place! Great experience! Love the new ownership this shop is under!

Went to Jerry when I was down the shore for a few days and my car was leaking fluid. Jerry looked at my car right away and figured out the issue (a simple cap that was not on tight). He filled my car with necessary fluid, tightened the cap and didn't charge me a thing. Jerry was an engaging, kind, and honest guy. Wish I lived closer as I would trust him to do all my car work. read more

I really want to thank Jerry and his crew for the excellent service and professionalism!! Was in the area for a wedding when my BMW broke down. Couldn't get service or much less even a call back from any BMW service. Jerry was my saviour!!! Auto was repaired!!! I am forever grateful!!! read more

Besides slow service and an operation that appears to be hanging on by a thread, this franchise is NOT worth going to and is an annoying waste of time. read more

Jerry is incredible! The team delivered a quality experience for an impromptu repair on my vehicle. Quick and reasonable charge!

no stars ... the guy tried to charge me 1500 for brakes for a 1998 car that was only worth 2000.. . and when he gave me the car back after lookin at it i got home with a flat tire... guy is a scumbag... so shadey ... read more

Very nice, honest, and quick service. Will definitely be back !

ABSOLUTELY NO STARS !!!!! DO NOT GO TO MIDAS IN EATONTOWN NJ ! THEY JUST TRY TO RIP YOU OFF ! I went to them with a coupon for $19.99 for an oil change & free tire rotation. I sat & watched the service person work on my car, never touching a tire. So when I asked Anthony the manager why the rotation was not done he went out & asked. He came back said they never touch tires if there is a problem with them. Ok, what is the problem ? Excuse #1 -- the tire on front p/s is old & has never been replaced ( all 4 tires were replaced at the same time) Excuse #2 -- there is a big chunk out of the tire ( I examined tire -no chunk missing) Excuse #3 --the belt is broken-- Ok that is possible Excuse #4 -- there is something seriously wrong with your front end & car should not be driven , work should be done immediately ! Also was told radiator hose & serpentine belt were bad ( they were both changed last summer) The print out said I was informed I had an oil leak & the engine needed to be steam cleaned to fine the leak ( NO one ever mentioned an oil leak ) Took the car over to Firestone in West Long Branch NJ -- explained the whole ordeal to Ed the manager who personally checked out the front end-- nothing wrong just needs an alignment & a tire. Yes, there is a very Slight oil leak but its a 1997 car-- belts & hose all fine ! THEY DO NOT DO WHAT THEY ADVERTISE AT MIDAS ! THE SERVICE MANAGER ANTHONY IS RUDE & WHEN CONFRONTED GAVE ME ONE STUPID EXCUSE AFTER ANOTHER FOR NOT DOING THE WORK.. MAYBE HE THOUGHT BEING I WAS AN OLDER WOMAN I WOULD NOT KNOW ANY BETTER ! IF YOU WANT TO GET RIPPED OFF & STRESSED OUT THEN GO TO MIDAS--- IF YOU WANT AN HONEST CAR REPAIR AT A REASONABLE PRICE GO A FEW MINUTES DOWN THE ROAD TO AN HONEST REPAIR PLACE ! read more

NO STARS! I had an axle fixed there in August, drove across country and 7 months later take my car to my mechanic in San Francisco for a clanging noise. He discovers that I am missing 4 of 6 bolts and the other 2 can be screwed with fingers they were so loose. Oh and the clanging noise was 1 of the 4 missing that had lodged itself into my transmission. And the reason the bolts were missing is they never put the washer thing on when they put the bolts on, oops! My mechanic could not tell me enough how lucky I was that my transmission did not fall out at a high rate of speed since I drive on a busy interstate and bridge everyday. Then to add insult to injury the customer relations at Midas corporate are practically accusing me making the story up or something. THEY SUCK! I just want my $$ back that I shelled out on the missing parts, rental car and the axle they SUPPOSEDLY fixed, not much just what is fair and they seem to be hemming and hawing on that. read more