I know things happen: I got my oil changed at the Countryside location. two weeks later I had an…read moreoil leak; Oil light appeared on my dash. I took my car to my local dealership; I was told both the drain plug and filter were hand tight, that is where my leak was coming from! The person who did my oil change did not tighten as it should have been! I called, spoke to the manager, he said there was no proof! I have it in writing why my car had a leak! My dealer did an oil change, PROPERLY! I ask for a refund and was told no-way. Keep the $90, but know that your location should be out of business; I went and read the many reviews about this location, not so good!

10/10 experience, I just moved to this area so I went to the one in la grange park minutes before I…read morewent here just bc it's a little closer. Waited 15 minutes outside their garage doors and no one ever came. Headed down La grange rd to this location in Countryside and was immediately greeted and taken care of. Just needed a basic oil change. Great quick service. Alberto was super nice and helpful! He was also pretty cute I regret not asking if he's single and getting his number :))))))

I've taken my car to MAAS a couple times over the past few years. They typically are able to…read morecomplete repairs the same day. On one occasion, the replacement radiator failed after about 1 year. They replaced the radiator without any issue. I will confuse the to bring my car to MAAS for repairs.

Well, if you know me- I have an old car that needs lots of fixing. So, I've gone from franchise to…read morefranchise like Midas and PepBoys where I have been completely taken advantage of, as a woman I feel I'm paying extra for parts and labor by a good $200 - $1000 per job. Maas has excellent customer service, a clean well organized shop and I was able to drop my car off for same day service! UNHEARD OF!! I can safely say, I'm a Maas customer for life! Firestone wanted $722 for the $520 I paid for the same repair at Maas. So, you don't have to wait days to get in, quality of work was an exceptional value! Thank you Colleen you were so helpful I really appreciate your attention to detail

everyone here is professional af. meaning they work with…read moreall vehicles if you have a tesla to work on or lowered vehicle just be specific they know what to do. ask for Alejandro aka alex. 10 out of 10 . when i say this i mean this but i trust no one else and no one else touches my Denali. fantastic Team!

I received an email from PepBoys today, and called the corporate office. After holding a good 45…read moreminutes I was able to give my info to Cindy in Customer Service who assured me someone would call me today. And I believed her. Yesterday I was on hold for one and one half hours until 5:15pm when I was cut off because they are on the east coast, therefore EST, and they were now closed. Since I have still heard nothing I am escalating my complaint with governmental contacts and more poor reviews, and seriously considering legal action at this point. I will not be ignored.

I've had all my cars serviced here, everything from lube changes to tie rod replacements or wheel…read morealignments. They've always done an excellent job and on time. Eric, the service manager, is very friendly and has been an excellent service rider ever since I've been coming here. I highly recommend this place for your automotive lube changes and repairs.

I cannot say enough great things about the service that I have received from this auto shop. To…read moremake a long story short, I had my oil changed here and for some reason my hood was not closed fully which resulted in an accident. I called and spoke to Tommy who told me to bring the car in and speak to his associate Eric. I brought the car in and was shocked at how amazing the situation was handled. Eric was so helpful, and accommodating. The whole exchange was very quick. Before I knew it, I had a loaner car and my car was on its way to be repaired. I truly can't thank Eric, Tommy and Fullers for their outstanding service.

I went for an oil change. The demeanor of the staff was that they were just going through the…read moremotion. They didn't reset the oil sensor or air up the tires. I won't be returning.

Service was very fast and staff was friendly. Price was given up front. Coupons online accepted…read more Will be back.

I went to Maas for a brake inspection because I have not been happy with the Honda dealer down the…read morestreet plus I was hearing some type of noise. Upon notifying me that I still had 5-10,000 miles left I thought any other repair shop would have taken advantage of me and said I need brakes. Very easy to work with, clean shop and above all HONEST!! I'll definitely be going back. Thank you, Maas Automotive.

Driving through country from California is Chicago, I needed an oil change and Heather was true to…read moreher word. In and out in half an hour. Great service.

I had a nail on my tire. They fixed it quickly, and it was a relatively inexpensive fix.read more

As a women, I feel that I have been taken advantage of at some auto repair spots. Not here. These…read moreguys are fair. They simplify it. They will give you options on how to fix things. I have a 13 year old Honda Pilot that runs like its 2 years old. Because of this team. Mike, Marcus, the whole crew. I can not recommend A Team more!

I wish I would have read reviews before coming had a nail in my tire took one hour just to tell me…read moreI need a new one and I had an appointment was told they had a tire in stock after another 45 min waiting noticed no one working on my truck asked them and they said they had to get tire they thought they had one I explained I wish u would have told me cause I been here nearly 2hrs already I still waited another 30 min before I got tired and just left waste of time

Awful service, took my car for a belt serpentine replacement because it started to shred and came…read moreout that my water pump was faulty, they gave me an estimate for labor and parts of almost $900 which I thought it was too much, I asked them to leave it as it is and I was going to take my car elsewhere, I went to pick my car and paid $9.99 for the inspection, popped the hood and discovered that they removed my old belt and didn't put it back as it was when I arrived, I asked service advisor "Genaro" why they removed it and didn't put it back, he said because it was too dangerous for me to drive which I understand, I told him that that would be my problem and please to put my belt back as it was which he refused, then asked me if I was going to pay the mechanics a "tip" for it which I found weird since I didn't ask for any service after they gave me my estimate, long story short "Genaro" was very rude and walked to my car and tossed my belt on top of my hood and left and said "this is what I get for trying to help people" I don't recommend this location, please be aware of scammers and rude people, now I have to pay for a tow truck to tow my vehicle.

Excellent service, fast, painless, fair prices…read more A tire developed a very slow air leak. The fancy I had been putting off doing anything and just kept filling it. But before a long road trip it needed to be taken care of. I made an appointment and they found two nails, one especially long and nasty. They made a valiant effort to plug, but it didn't take. Price for a new one was as low as anyone, they ordered, it arrived in a couple days and got it installed quickly. (On a Sunday.) After a 1100 mile trip all is fine. Note that Mavis is a "partner" with Amazon. Order a tire from Amazon, ship it directly to them, and they install it for the price stated on Amazon's website.($15.99 for the tire I purchased). Note that this location (and others) were formerly NTB stores (owned by Sears RIP) and were purchased by Mavis. So I would/will return for future service needs.

Got home from Church with a low tire. I found the screw and called them up. With in 40 minutes it…read morewas plugged. This was great service that is hard to find now-a-days. Thank you for the fast turn around. Very nice group of employees.