I called Midas in Cat City for a small job, adjusting replacement headlights that had been newly installed elsewhere that were aiming too low (hi beams hit pavement 20' in front of my vehicle). Called for an appointment and was given a specific time, 10:30am, that same day (Christmas Eve!) When I arrived they did the usual paperwork and gave me an estimate of something like $120-$145 and less than an hour to do the work. Seemed high but I was desperate so said yes. Thirty minutes later, my truck was ready; total charge, $40! They said it was much less work than anticipated. I was blown away. Easy to make an appointment. Got me in on time. Got me out quicker than expected. Charged much less than originally estimated. Awesome experience! Found out while there, they also sell tires, so plan to check them out when I have a need for these. read more

I had the worst customer service I ever experienced at this Midas in Cathedral city. The lady they have at the counter, horrible customer service she is the worst service tech I ever experienced in my 50 years. I arrived at midas after receiving a call my cars oil change had been completed. I was left sitting there while she checked in several customers and ignoring my paperwork on her desk as well as me. She checked in too customers for uber inspections completed there inspections got them out the door while the whole time I'm sitting right there, just horrible. To make things worse with one of the customers that was there for an inspection she took the time to share baby pictures as we'll as Facebook photos ‍. I will never ever return to this establishment and I will make sure none of family and friends will either. My advice if need some work done to ur car go to firestone they're right across the street. Thank, you read more

James and his partner have excellent customer service skills. My truck went in the work bay right on time, I was kept abreast of the work progress. read more

I truly appreciated their professionalism and the thoroughness in checking out the car beyond the brakes. They gave a completely accurate estimate and did the job in a very timely manner. read more

I took my car into Carmax where I bought it, for a noise that has been happening for a while and they couldn't diagnose or fix it. Thankfully, I brought my car here to Robert and Jason and they were able to not only find out what the noise was, but they were able to fix it! I'm so thankful! I finally get to drive a car without a mystery clanking noise! The guys were super nice too! read more

I NEVER submit reviews. BUT. one of our work trucks was heading back to L.A. from a service call in Indio when it broke down (with a broken drive belt) on I-10 at 3:30 pm on Friday afternoon. After frantically calling around for someplace that could repair it, and for a tow truck, it was suggested that we call Midas Cat City. The truck didn't get to Midas until nearly 5:30 a close a 6. They already had the belt ready to install but then found that the idler pulley assembly had fallen apart. I expected a story about leaving the truck until Monday BUT they called their parts supplier, got the correct idler assembly, and had the truck back on the road by 7 PM, an hour past their published closing time. Surprise #2: the bill was only $550.00. The local dealer had quoted us about $900 if we left it over the weekend. As a small fleet manager, I've had some bad (and very expensive) experiences with "on the road" repairs including Midas locations elsewhere, and dealers. These guys were a wonderful change of pace. I recommend them without reservation! read more

Jason and his crew are amazing over here in Cathedral City. Professional, kind, and knowledgeable staff and Manager Jason is the reason I go here first for all my car needs. If they can't do what is needed I can always get a referral. read more

My spouses' car suddenly began leaking a dangerous amount of exhaust in the cabin. We 1st took it to RBS Automotive where they charged us 150.00 even though they couldn't fix the problem. Now we were short on repair cash. I called around and everyplace was full for the day on a Friday. The shop foreman at PEP BOYS made me promise to get this fixed immediately and since they were full, sent me to see Matt and John at Midas on Ramon Rd. We were told the part/work needed could run 1000.00 because only Nissan sells the part and they've made it pricey. Matt said he wanted to get in there and see if a safe repair was possible. They called in a welder for a hairline crack in the otherwise fine converter and our bill was 275. I just love these guys. Their integrity/ethics are solid, they're sharp, and...they're really nice guys to work with. read more

Always great service. Always great prices. Always trying to work with you to get the job done. This Midas has been working on my Mazda Miata since I bought it two years ago, and have kept it running in perfect condition even with the 159,000 miles on the odometer. read more

Midas - Sitting in the cool AC waiting room as they work on my car. - Auto Repair Near Me - Cathedral City, California

I would like to thank Jason, Robert, and Sharron for the excellent customer service I received. I was traveling on a road trip and passing through town when the clutch on my AC Blew! So I called the closest repair shop I could find. I noticed it was 5 pm on a Holiday Saturday night, I was so grateful these guys were there. They were able to help me and worked after hours until 8:30 pm on my vehicle. They were amazing. I was able then to continue on my Road trip across the states :-) read more

Midas - This is a Blown out AC Clutch! - Auto Repair Near Me - Cathedral City, California

I was really iffy about bringing my car to get an oil change since it is and Audi and didn't know if they had the right oil. Jason was my service advisor and assured me my vehicle would be taken care of. Also helped me get my brakes checked and set up for my next appointment . The service was a 10/10 definitely will be retiring to get work done read more

Spectacular customer service, particularly by Jason. Came in to repair my AC and he went through the entire process (in easy to understand language vs. technical language), and kept providing regular updates. Thoroughly satisfied. Waiting room is comfortable & air conditioned which helps in this heat. read more

Midas - Front desk & waiting room - Auto Repair Near Me - Cathedral City, California

Great job. Jason was very good at explaining everything to me and working with me on scheduling my car. Great customer service. I would definitely go back. And their prices for my brakes were much less than the dealership read more

Came in for an alignment, and they took very good care of my car. Valentino took the time to make sure it was perfect all the way to the steering wheel being perfectly straight. John and Samantha were very funny and nice and made me feel very welcome. Definitely will come back and recommend everyone to come here! read more

Midas - Getting my alignment done! - Auto Repair Near Me - Cathedral City, California

I been here for 5 hours for a break inspection They finally check the car and gave me an estimate 3 times the price for brakes. When I refuse to do the work here they took an extra hour to put the tires back on the car and finally returned it to me. I got here at 12:30 and it's 5:20pm and I am still waiting to get my car back. They do not have a lot of work for them to take this long . Hate this shit hole place and I won't ever come back to any Midas They have no sense of urgency and work the bare minimum per hour The service adviser I had was Jason so slow to work The manager should get audit for how poor productivity this shop generates. read more

First time coming here made an appt over the phone and they just said to come in I got a lift installed and the guys did and awesome job in a good amount of time will definitely be going back to them also there prices beat every one else's:) read more

Midas - They did good - Auto Repair Near Me - Cathedral City, California

See all

My disabled sister went to Midas after they didn't properly identify an issue with her vehicle a week before. They made the needed repairs today. She can't pay for the repairs because she is not working. I offered to pay but this Midas location required I send via e-mail my driver's lic. and the front and back of my credit card to them. Normally, I can give retailers my information by phone to avoid my data circulating in an e-mail. That's a potential security issue since I honestly don't know who'll see and keep my information after I send it. They insisted on the e-mail after I explained the security issue. My recommendation is don't go to this establishment--they do poor work, take advantage of the disabled, and handle credit card security with disregard. I'm contacting their headquarters and the state of California on their practices. read more

I bought my car to Midas for a rattling sound I hurd in the left rear of my car, i thought it was the shock but they said it was my bushings and both sides needed to be changed to make it even for $1,450 dollars. I decided to go to a place down the street he Inspected it just like Midas except the cost was $60.00. The problem was a loose screw on my left shock, what did we learn? Always get more than 1 opinion. I don't think I'll be going back there again. read more

On 7/29/19 I came in at 4p to have my power steering looked at. I had been to a few other shops who said they were too busy. It was a LONG and HOT day and I didn't even care if all they did that day was just take a look at it. So I come in with my mother and we probably looked cranky. The AC was on, so it was delicious inside. And at the country was Rodney who took care of us immediately. He got us in and pretty much every step of the way he kept us updated with what the problem could be as well as working quickly. It was for the power steering and it was fixed that same day. Been kept us up to date and telling us the routes they are taking so that we don't have to spend more money but get everything we needed done was very helpful and it made my mother and I not so cranky anymore. We walked out smiling. Thank you Rodney for taking care of us! I most DEFF will be a returning customer and recommending you to my friends! read more

Great stuff that helped me to understand what's going on with my car. David was very nice and helpful. Would recommend this place to everyone. Thank You guys for great work! read more

Went in for an oil change and serviceman found a leaking Thermostat housing Anti-freeze unit. Price was $688 for both oil change and unit. They installed an after-market unit from San Bernardino and found it was CRACKED. They removed the flawed part and called my home. I said put the original part back on truck, they did. I arrived and paid only for oil change. They said please call us on Monday and we'll try again. Instead, I called Performance Plus and got a quote for $281.00 including labor on a Mopar dealership part. Looks like God was protecting me from being RIPPED OFF from Midas. read more

The Midas installed muffler on my car was rattling. Midas said the rattling was because the muffler needed the hangers replaced and the car needed a tuneup. 40 miles after I got the car back, I returned it because the check engine lights were on AND the rattling was still present. Midas said the rattling was because the Midas muffler needed welding, and because the check engine light was not on when I brought the car back, that I should drive the car and bring it back when the check engine light was on. I was told that I would be called when the Cathedral City shop made the appointment with the Indio shop. After a few days, I returned to the shop to get the information. I was told to drive my car to Indio. During that drive the check engine lights came on again. It now appears that my engine incurred thousands of dollars of damage because JAMES told me to drive the car with the check engine lights on on April 4th when Midas claims JAMES had not started work yet. I will talk to Jason tomorrow, but I feel that I will end up suing Midas. read more

I should have taken my 2012 328i to ultimate motors instead of the discount tire shop down the street. My dash display indicated a "battery charging malfunction" and the tire shop recommended replacing the battery. Replacing the battery did not solve the issue after driving it home from the shop. I was stranded in the middle of nowhere that evening! Thankfully my first responders cell phone had reception and I called a freind for a ride. Also had the car towed back to the shop. I called them the following day and they suggested taking it to a BMW dealer in palm springs after letting me know they could not diagnose the problem. Thankfully, and after a long discussion, they suggested taking it to ultimate auto (UA) down the street. I had my car towed from the discount tire shop to UA and gave them a call. The receptionist was very kind and let me know they would take care of the problem. Hopefully it's a minor issue and i can drive back home in my car. read more

I was well taken care of by a very courteous and friendly employee. I was done with all I was doing very quickly. I will definitely go back to this location when I need service done on my car! read more

The owner and his son went beyond the call of duty by systematically assessing our check engine light on our camper van and coming up with possible solutions on very short notice. The customer service and speed were phenominal and I can't strees this enough... the owner gave me his number if we had any general questions about the van in the future... which is just amazing! As a customer service professional myself I was shocked... and even more shocked when later down the road we found out a Jiffy Lube oil change and incorrectly installed fuel filter popped off, spiling fuel all over the place! We were out on public lands miles away from help so we called to ask for advice, and not only did they pick up, but they helped us to realize that the problems we were having all stemed from this faulty installed fuel filter. They didn't have to answer our questions or help us but they did. The world needs more people like this and I for one am happy they're out there. Thank you for going beyond the call of duty. You have our business everytime we're in town! read more

Jason, took care of my alignment needs and also best customer service, friendly, and the whole staff were awesome! definitely recommend this place. read more

Sean and his crew were extremely helpful. They took the time to search out the problem and give me guidance on what to do. No charge for this service. Very unusual in the auto repair world today. I would highly recommend them for your auto repair needs. read more

I took my car here and was really impressed with the friendly people. They have all kinds of certifications on their mechanics. Overall not a bad place to end up sitting all day. There was a tv and a drink machine. I did have a weird experience with my car though and to this day I am not certain if I was treated well, or put through some stuff. First they repaired my catalytic converters...very prompt and nice. Then my car broke down....they had made a mistake on the repair and left some wires out of their harness...melted now. The management was SUPER SUPER nice...but what happened to all the experienced certified help? I guess they didn't work on MY car. On the up side, they rented a car for me during the second repair and that pleased me, even though I was not to be pleased with the economy wind up car they got me. I had my car there for several days and then took it, waiting for a part and had to go back. I thought after spending $2300 they would wash my car or something. I asked if they would change my oil because I felt like I was due some extra attention and their ads go on and on about thier inspection on every vehicle....I got an oil change coupon for asking. They were very nice to shuttle me back to my home one day. They gave me a quote on my brake discs and they only had ONE package---all the way around and a lifetime gaurantee. Trouble was I didn't have a lifetime of savings and I took it somewhere else that would just do the job and give me just the front ones. Instead of $600 permanent job from Midas, I did the fronts for $206, then a few weeks later did the back for $80 ( Ineeded a router for the front which is why it varied. I love those guys there and would gladly hang out there a few more days....but I am not sure I would get my car repaired there again read more

I called this place to get my breaks done, they said 239.99 for front and back. I said ok cool, so the day goes by they call and say the breaks are done but we only did the front because the back breaks are still in good condition, I said ok good. They still charge me 239.99 even though they only did the front, so full price for half the work, that is a scam if I ever heard one, but they come with a lifetime warranty, just pay 130 dollars for labor, screw that, and not to mention the disgusting unclean lobby, I get that it's an auto shop but I've seen some that are beautiful on the inside, the employee helping was not wearing a face mask even though they have signs posted everywhere saying that it's required by law to wear one. And to top it off the next morning when I go out to my car I have a flat tire. I have not a had flat tire in my entire 34 years of living, there was a huge screw in my tire, looked like it was hammered it, I absolutely guarantee it happened at the Midas. This place is sketchy and I would not recommend them. I don't know how this place has 4 stars, I wouldn't give it 1. read more

All I can say is I'm extremely happy I went in to Midas !!! I posted a Facebook post for recommendation and Adolpho the mechanic was highly recommended so I went in for motor mount repair due to bad work from another mechanic and got it fixed and my car is running like brand new again . I got peace of mind . Thank you David for being courteous . Customer service was great . Good honest humble mechanics . Will recommend to all ! read more

Very honest and reasonable prices ! I went on a Saturday morning and dealt with the manager , Will . I was able to get my brakes done at a fair price and reasonable amount of time. Will seems to take a lot of pride in how he treats customers. I will definitely be back ! read more

The best!!! Quick, super helpful, knowledgeable!!! The guys had time and equipment to help right away. Went to the dealer and another shop before them with no luck.. read more

I brought in my Nissan Rogue Sport yesterday for an oil change and the gentleman that helped me, Jason had great customer service. I had questions about buying new wheels online and he took the time to explain things to me. Thank you again Jason! I appreciate! read more

Went in for a bent muffler pipe and they it repaired within the hour. Very friendly and professional and reasonably priced. Will be back for any future auto issues. read more

Headed back to LA after a quick visit to Palm Springs my husband our 2 year old and the 2 dogs were packed into the car and happened to be driving on Ramon rd when we heard the dreaded "pppffffffffffshhhhhh" coming from the tire. We rolled right into the Midas parking lot and were greeted immediately by Mike. We needed a tire and we needed it fast. Mike made that happen. He even pulled out a box of little cars for our son to play with but before he could even play with them the tire was replaced and we were out the door. This shop is lucky to have such a knowledgeable and personable person like Mike. Thank you, Mike! read more

This establishment is very shady and I would never take another car there again as the work done on my car was not done correctly and had to be redone at another shop-customers beware. read more

Got spark plugs for my car there was a little bit of a Hick-up but staff went above and beyond. Very friendly and very fair prices. I definitely recommend them. read more

Excellent customer service, great prices, and I've never had any problems after getting my 2015 Nissan Versa Note worked on at this Midas. Thank you, John and Mike! I need tires soon and will be back for more of your excellent workmanship and service with a smile! read more

Been going here for about 2 1/2 years. Always great upfront service. The owners should feel very lucky with the new manager. He is an asset to your company!! read more

My car was kinda hiccuping when I stepped on gas so took car to Midas and was helped by Jason the Mgr. they had me sign fir diagnostic and wait for their call. Jason called said it needed a coil and filter etc. and I said to do oil change too and was quoted $688. I approved repairs. Then I got a call car was ready. A couple minutes later I got a call that they found one more bad coil and now it would cost $812. Traditionally when they diagnose problem and you approve repair they don't charge you to diagnose. But they did! So I left and checked with a friend who had been a service mgr and he agreed - typically your not charged for diagnosis if you agree to the repair. I called Midas and spoke to another employee who agreed and when I arrived back at Midas Jason refunded me the $95 diagnostic charge. I really feel like they thought "woman" we can charge what we want and she won't know any better!! Two days later car began acting the same as before Midas repair. Upon suggestion of friend I took the car to Mountain View Tire and repair in La Quinta. They found that Midas has left a lose spring from one of the old coils in the bottom of my new coil and that ruined my new coil. I let Mountain View repair Midas screw up for $180 as I had lost total faith in Midas credibility and ethics. Car runs great now. Recommend Mountain View Tires in La Quinta and advise everyone to stay away from Jason and Midas in Cathedral City. They are not reputable! read more