Dont send your wife into this store alone. I have been a customer for over 20 years of this chain…read more My wife had a leaking tire and works right by there. While there I asked her to have them balanced and rotated. I filled it up and told her to drop it off. Later that morning she got a call from Christopher M. Saying the car was ready. She went to pick it up and they had done nothing to the car. C. M. Told her the tires ( which only had about 36k on them) were worn / damaged to the point of that it was no use to rotate them. And they were so unsafe they could not even have the leaking tire ( the original problem repaired. For back ground, I am myself a 30 + year mechanic. I keep my cars in pretty good shape. Especially the one my loved ones drive daily. Instead Chris chose to put my wife back out on the street with a potentially dangerous condition in her vehicle. Basically, because she would not commit to new tires til i looked at them. I just got home and jacked the car and rotated the rear tire. Chris tried to rip us off and was willing to risk something bad happening to my wife to push up the profit margin apparently. I am enclosing a video of the tire in question. I will be in touch with the management team tomorrow. Beware of this location and this man.

This was by far worse Customer Service experience I have ever received you had manager was very…read moredisrespectful to me and my wife as we were explaining to them that air pressure light came on on the dashboard as soon as we drove off from having a brand new set of four tires put on. We came back in the following Monday and he tried to argue with me as if I was lying about the issue even after he stated this has been a common problem for there Location. Do not take your vehicle here they will damage your vehicle.

Took my 92 F-150 in for exhaust leak. I can say honest group of mechanics. Showed me where exhaust…read moreleak was and what I needed to fix it. I will be taking my other car there to get checked out. Good to find a place that's honest.

Once they started my oil change, it took nearly an hour to complete. The service included tire…read morerotation, but the mechanic said that all 20 of my lug nuts were stripped, so he couldn't rotate the tires. They are of course not all stripped, how ridiculous (none seem to be). The only tire that I saw them even check was the rear passenger tire. And now it loses about 10psi of air every day, so I have to air it up several times a week until I fix whatever they messed up there. So now I still have to go somewhere else and pay someone who knows how to rotate tires (after I've already paid Meineke) AND I have to see what damage they've done to my tire. Hopefully that won't cost any more or have me need to replace my tire. I brought my own air filter and new wiper blades and asked if they could also switch those out while they're at it. They charged a little extra for this, and that would be fair. However, the mechanic said that the new blades would not fit. I returned them, thinking I must have made a mistake, but no, they were the correct ones for my car. So I bought them again and changed them myself, and it was so easy I didn't even need a YouTube video to refer to. So after waiting an hour the oil is changed, but other than that my car is in worse shape than when I brought it in. The mechanic couldn't even do the most basic things. Ineptitude is what I ended up paying for. If you want honesty, know-how, reliability, and fairness, avoid this establishment.

Very very thorough diagnosis and repairs. I will return! Like All repair shops repairs are…read moreexpensive. Mostly labor costs. But if the work is done properly the price is not subject to scrutiny.

After an initial quote of $7,500 for their critical and recommended fixes I thought about going…read morewith just the "critical ". Price quote was about $3,500. Still very overpriced. I decided to decline and pay the diagnostic fees. At pick up they were not very "Christian" like as they try to portray with bible verses and other displays. The bald guy behind the counter could have been kinder and more understanding. Instead he almost slammed the door in my face as I entered the building. I asked if there was a problem but he turned his back and left. What a shame.

Quick and great prices and service for all my simple tire fixes like a nail or a flat.read more

I would not bring your car here unless for regular maintenance and you didn't have another choice…read more I brought a Ford Taurus SHO here when it was it was having a misfire issue. The car threw a CEL check engine light and said to stop driving so I took it to the closest shop I could. That was a mistake. They. Told me they would look at it, but did not want to listen to anything I had to say. I tried to tell them the car was modified and had full bolt ons. They didn't want to hear it and acted like they knew how to handle anything. Ila few days go by while they work on other cars and then I guess they start looking at it. They call back saying it needs coils and plugs. Keep in mind the coils and plugs had lasts than 50k miles on them. So I tell them to go ahead. They end up charging me 1,600$ for a job that takes a competent mechanic maybe an hour to do. They charged me more than double what the spark plugs cost ANYWHERE. Okay fine they need to make their money whatever. They charge me 500-600 for coils. They called me a day or two later saying the car was done. I go to pick it up and make it Maybe 5 minutes down the road before the problem reappears. I call them back. They state they are closed so bring the car back tomorrow. Okay great so I drive it miss-firing the whole time the 12-15 minutes home. I bring it back the next day and ask what is the deal. The service writer proceeds to tell me the turbos are likely bad. I ask what he bases that off of. He talks out of his behind making no logical sense. Keep in mind the car had new turbos installed maybe 20k miles ago, which they would have known had they taken any time to listen to me. I had already paid at this point so I was going to get it resolved. Another day goes by and they call me back stating it is ready. I asked what the problem was. I asked did they compare the spark plugs they pulled out of it to the new ones? Shocker they did not. They out factory plugs in my non factory car that were not the same temperature hot/cold rating. I asked them to get me the right plugs. They said they would warranty out the old ones but never did. I asked several times did they change all the coils or just one and I never got a straight answer. Needless to say a few months later the issue comes back. I decided to do it myself this time, which is really what I should have done the first time. Come to find I had one NGK plug and 5 Motorcraft Ford Plug. Tell me if they did my plugs how did I have a mismatched set??! So at this point I can't trust that they changed all six coils and I end up having to redo what I overpaid them 1,600$ to do. It took me about 2 hours. Keep in mind I work healthcare IT and am not a mechanic. I work on things when I have to but I don't enjoy it. Long story short I would not trust this place for anything. I wouldn't trust them to put the oil you pay for if you use anything but the cheapest oil. Let them plug a tire maaaybe. The rest please save yourself the hassle and frustration and go somewhere else.

Incredibly kind and great service. Best place in town to get a tire plugged!…read more They are also honest and do the work that needs to be done.

What an amazing place! They are very professional and always ready to help with a tire leak or…read morerepairs. For an oil change and tire rotation you have to schedule a week ahead typically. It's worth the wait because they service the car with an eye for other things that may not be 100%. Not to sell stuff, but for our safety. Highly recommend just don't take my appointment time! lol

Shout out to Austin for coordinating and getting my Corvette fixed fast! I had a breakdown and my…read moreusual shop is the HUB auto, but they don't work on Corvette's so they referred me to this location. Steve auto had my car finished within 12 hours. I was so happy and they replaced some additional things that I needed. The price didn't matter, but I did LOVE the quality of service and professionalism.

I took my car up to Steve's because it's close to my neighborhood and I've never used them before…read morebut thought I'd give them a try. My clutch pedal was starting to lose pressure. This is something I've had fixed before by simply replacing a faulty slave or master cylinder. I let them know this while describing the issue. After saying this was most likely the issue, I was asked if the clutch had been replaced. Later I got a call back and they said that I was getting good pressure with the cylinders and that wasn't the issue. Instead that I was going to have to get the clutch replaced. I walked back up there and paid the $150 "diagnosis" fee that increased to $187 upon payment, citing taxes but not mentioning the $15 fees added. I told them I was going to get another opinion. A mechanic I know that changed the cylinder last time took the air filter off and checked the slave cylinder and showed me that fluid was leaking out very noticeably. Steve's hadn't bothered to even check the cylinders or they would have seen fluid leaking out. I'm guessing they just took it into the bay and pushed the clutch and decided I need a whole new clutch. My friend mechanic ordered a $60 part, the faulty slave cylinder, and the car is back running just like it was before. So Steve's got my $187, but not another cent from me. I hope it was worth it for them to get a small amount from me on the short end instead of a trusted customer in the long run. Avoid these crooks!

Fast service and done right, did what the vehicles needed for service. Better than going to the…read moredealer for my 13 years old vehicle.

Excellent service. Professional and receptive to customer. Skilled mechanics offered great advice…read more Great value and price for parts and service.

Dad here. My daughter had just moved to Memphis and needed help with a slow leak in a tire (nail)…read moreand an annual oil change and check up. Someone gave her a strong recommendation for Barton's and I understand why. Fast, friendly, professional service. No attempt to upsell her on any additional service. I'm extremely grateful that she found them. They definitely earned a new customer.

Very helpful manager and staff who got me in and done within 24 hours for a broken strut, sway bar…read moreand new brakes. Great service and fair pricing! Recommend for anyone looking for an honest and reliable mechanic in the Midtown area.