These guys are the absolute best. Always honest and fair. They tell it how it is, and use good…read moreparts with great skill. HIGHLY recommended. Been relying on them for years from oil changes to diagnostics etc.

Hands-down. Luke and the guys at Ron Archer's are the best in the business. I have been there many…read moretimes over the years and have found them to be fairly priced, reliable, and most importantly of all - HONEST!!!! You won't find upselling, high-pressure tactics, "deals on blinker fluid", etc. They are just good people!

Greg, Andrew and the guys took great care of me and my son (his car). I mean truly exceptional. I…read morehad a mechanic I trusted but these guys were able to see us sooner and treated us more than fairly. I will never go anywhere else in this city. Value, integrity, respect and honesty for the customer. I cannot tell you how much I appreciate these guys and their honesty. Don't waste your time elsewhere. Gentlemen thank you for helping us!

Great service. They replaced the thermostat on my caddy and had no problems. They are very friendly.read more

I want to start by saying Felicia was so helpful and made my long wait time more tolerable. She is…read moregreat at customer service. Appointments are relative right. I had an 8am appointment but for the work I needed done the technician to complete the work was not scheduled to come in until 9:30am. I was able to go the gym in the same shopping center and eat lunch nearby while they worked on my vehicle. From drop off to leaving the lot I was there all day; a solid 7 hours. As far as the price, it was expensive but all work was completed. My 4 star rating is because of Felicia.

Dear Firestone Complete Auto Care Firestone Tires , it does NOT to make it to the advantage of your…read morebusiness to make someone wait 4 hours for an oil change. I would give this place 0 stars if possible. When I was a #ServiceAdvisor we had 1 rack for oil changes, 1 rack for alignments, 3 racks for specialized service, and 2 for tires. Those who waited in the waiting room went first unless there was appointments. Even then, if they dropped their vehicle off they were not pushed in front of those who waited. Not nice at all. Horrible customer service all the way around. Fix it and do better.

Window Motor Replacement. Chefs Kiss!!! Totally friendly, professional and definitely expedite!!…read more Cost was absolutely fantastic. Definitely using them forever!!

They showed up earlier than expected and finished in a timely manner. Job completion 100%read more

Shout out to Austin for coordinating and getting my Corvette fixed fast! I had a breakdown and my…read moreusual shop is the HUB auto, but they don't work on Corvette's so they referred me to this location. Steve auto had my car finished within 12 hours. I was so happy and they replaced some additional things that I needed. The price didn't matter, but I did LOVE the quality of service and professionalism.

I took my car up to Steve's because it's close to my neighborhood and I've never used them before…read morebut thought I'd give them a try. My clutch pedal was starting to lose pressure. This is something I've had fixed before by simply replacing a faulty slave or master cylinder. I let them know this while describing the issue. After saying this was most likely the issue, I was asked if the clutch had been replaced. Later I got a call back and they said that I was getting good pressure with the cylinders and that wasn't the issue. Instead that I was going to have to get the clutch replaced. I walked back up there and paid the $150 "diagnosis" fee that increased to $187 upon payment, citing taxes but not mentioning the $15 fees added. I told them I was going to get another opinion. A mechanic I know that changed the cylinder last time took the air filter off and checked the slave cylinder and showed me that fluid was leaking out very noticeably. Steve's hadn't bothered to even check the cylinders or they would have seen fluid leaking out. I'm guessing they just took it into the bay and pushed the clutch and decided I need a whole new clutch. My friend mechanic ordered a $60 part, the faulty slave cylinder, and the car is back running just like it was before. So Steve's got my $187, but not another cent from me. I hope it was worth it for them to get a small amount from me on the short end instead of a trusted customer in the long run. Avoid these crooks!

if you are ever in the Memphis area in need of a great tire shop this is it! Everywhere else…read morecharged significantly more, when I called the first time they took down my number and called me back within 10 mins with a solid game plan including the time frame it would take to resolve my issue which was a tire that is not very common due to the age of the vehicle and tire size. Highly recommend! don't waste your time anywhere else. Excellent service!

Arrived for an AM appointment to mount/balance 4 tires and get a wheel alignment - checked in and…read moresat down in pleasant waiting room - car was in a bay almost immediately and was out the door in less than 90 minutes for all - very friendly folks and all the work was perfect with tires balanced and alignment straight - fair price - highly recommended!

What an amazing place! They are very professional and always ready to help with a tire leak or…read morerepairs. For an oil change and tire rotation you have to schedule a week ahead typically. It's worth the wait because they service the car with an eye for other things that may not be 100%. Not to sell stuff, but for our safety. Highly recommend just don't take my appointment time! lol

Incredibly kind and great service. Best place in town to get a tire plugged!…read more They are also honest and do the work that needs to be done.