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    Midas

    3.3 (47 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Midas

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    24 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Midas Photos

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    Page 2 of 2

    Ask the Community - Midas

    Review Highlights - Midas

    p. Brandon, the man who helped us face-to-face, was so helpful and communicated all detail

    Mentioned in 4 reviews

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    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (50 reviews)

    I'm extremely disappointed with Firestone's handling of my warranty situation. I purchased tires…read morefrom Firestone under the 90-day buy-and-try satisfaction guarantee, which clearly states that I should be able to return or exchange the tires if I'm not satisfied. Here's the problem: I tried to return them three separate times within the 90-day window, but every time I went in, they didn't have the tire in stock. I was told to come back later, and each time, they still didn't have it. Now I'm just six days past the 90-day period, and they're telling me the warranty no longer applies--despite the fact that it was Firestone's own inventory and scheduling issues that caused the delay in the first place. This is not just frustrating--it feels dishonest. I played by the rules. I made multiple good-faith attempts to resolve this within the warranty period. Now Firestone is hiding behind a technicality that they created. If this is how they stand by their "satisfaction guarantee," then it's clear that the warranty is more of a marketing tactic than a real promise. This is the kind of experience that makes customers lose trust. I'm asking Firestone to do the right thing and honor the warranty. If they don't, I'll make sure others know to think twice before relying on their guarantees.

    I replaced my steering rack and pinion myself and needed a wheel alignment afterward. Joshua found…read morea transmission leak and was super helpful. The alignment came out perfect, he even fixed my slightly off center steering wheel. Another shop told me I would also need to calibrate the steering angle sensor and pay extra for it, but here they did not mention it and it was not needed. Everything turned out great. The price was very reasonable. Unlike other shops like Midas that told me to fix part of the problem myself, which is completely ridiculous, he handled everything so my car drives straight now. They did it very quickly too I called ahead and had everything done while I waited in just about an hour to an hour and a half. I will definitely come back again. Huge thanks to Joshua for showing where is the leak at!

    Belle Tire

    Belle Tire

    (47 reviews)

    Super helpful and good people! Upfront and honest about what services they suggest. Also test-fit…read moremy wheels for free! Would recommend. 5/5 wouldn't change a thing.

    I scheduled an 11:00 a.m. winter tire installation at the Belle Tire on Ogden in Naperville a full…read moremonth in advance. I arrived on time and checked in as instructed. By 11:45 a.m., my vehicle still had not been taken in, and no one had bothered to explain the delay. At 11:45am when I asked the manager on duty why my appointment was running so far behind, the response was not professional or reassuring. Instead, I was spoken to in a sarcastic, condescending way and told "Just because you have an 11:00 appointment doesn't mean we'll take you in at 11:01." I was also told they could not "drop everything" for me. The issue was not raised voices but rather the dismissive attitude and lack of basic customer respect. Because it was about to snow and other shops were likely booked, I felt stuck and had no real choice but to stay. What makes this even worse is that I had been a long-time customer of the competitor directly across the street and was seriously considering moving all three of my vehicles to Belle Tire. The follow-up message from management completely minimized the issue and framed it as simply not getting me in "fast enough," which was not the real problem at all. And the fact that the manager with the attitude responds sarcastically to a complaint on behalf of herself..... smh. I cannot recommend this location based on how customers are treated when something goes wrong. Plus, the manager handling the complaint against herself is simply unacceptable. PS: Yes, I mailed a detailed letter to corporate. Who has time for that!?! But that is just how bad it was, I made the time.

    Midas - autorepair - Updated May 2026

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