I have never had to leave a review for a business before but my experience with Sheri, the owner, was so distressing, I feel that I must.
I called Mid Valley Pest Control (MVPC) in early March because I had a hatching of a mysterious insect in my bathroom. MVPC is located in Omak and I live in Winthrop and they try to schedule their trips to the Methow on the same day. When I asked when they were coming to Winthrop next, they said they were not sure but probably the end of the following week. I gave the technician directions to my house and asked them to call me when they knew which day they were coming.
In interim, I decided I could not wait another week and used a store- bought pesticide. I then phoned MVPC and left a message on their recorder that I did not need their services after all.
I was quite surprised when, a week later, I received a bill for $129.72 that stated they had come and inspected my bathroom. The statement read: "You do not have termites, just ants." There was no mentioning of a spray or treatment of any kind.
I phoned them immediately and let them know that I had never heard back from them or seen them at my house and had canceled that service well before "the end of next week."
I did not hear back from them but two weeks later received another bill. I went out of town for several weeks and when I returned, there were threats from MVPC that my bill was going to be turned into a collection agency.
I just got off the phone with Shari, the owner, where I tried to ask questions and clarify what services I had been charged for. She accused me of stealing from her business, would not let me speak a full sentence and again, threatened to turn me in to a collection agency. She also told me, for the first time, that they had sprayed my bathroom, even though there was no mention of it on my invoice. She was very angry, defensive and threatening. I felt bullied, threatened and shaken up by my interaction and will never, never use MVPC services again. read more