Great service by friendly and personable staff. There is a great selection of eyewear at…read morecompetitive prices. Highly recommended in my book! I was able to get scheduled within just a couple of days. The staff took care of my insurance claim, completed the exam promptly, and let me spend as much time as I wanted choosing a frame. My glasses arrived in less than a week and are great.

I went in he checked my eyes. I thought he went stronger nope he went down a strenght .. so vision…read moresucks went in but waited to long was told they couldn't help without new exam . Ok it's his fault for not prescribing right in first place. I have health issues and bad anxiety it takes a minute to get me to do things . Part was my fault but if done right in the first place it would not have been a problem. Will not be going back.

Today from check-in (Monica) to check-out (Alex) all staff at VisionPoint were extremely helpful…read moreand professional. Dr. Maganti is very kind and caring. Ginger, my technician, was exceptional. She went above and beyond to thoroughly explain everything being done and why. I highly recommend VisionPoint.

I've been coming here for 8 years. They're extremely professional, kind, friendly, and informative…read more The place is high class. The best of the best throughout. The prices are high, but the service is top notch.

Aqsa was so kind when doing my testing! I felt very comfortable and the entire contacts process was…read moreseamless! Dr. Armstrong was very nice and was extremely informative. Thank You!

I was looking for a new eye doctor and called for an appointment. It was an emergency situation…read more When I chose '1' to make the appointment, I heard a beep and the call ended. Tried again and the same thing. Then I got a text saying they couldn't answer the phone and to let them know via text what I needed. I sent a detailed message and asked if they could help. No response. Not even a 'sorry, we can't help' or 'our first available appointment is in two weeks,' or, 'We're not accepting new patients.' Worst way to treat prospective customers, starting with not even answering the phone.

I can't find much of anything to complain about. A great experience all-around!…read more First, the whole process was easy. After the initial paperwork, I was immediately taken in for eye tests and then promptly seen by the doctor (Dr. Ronald Suarez, OD - who was absolutely awesome!). Out of all my years of annual eye exams, this exam was definitely the most efficient; quick yet thorough. They did not have the brand of contact I have been using for years in my new prescription's strength, so Dr. Suarez gave me a trial of a new brand to try. The new brand he gave was still slightly off on the exact prescription, so he gave me a sample pair in the strength closest to my prescription, and will give me a new sample pair after the ones for my prescription come in. (Long story short, he basically gave me two pairs of contacts to try for free with the exam). I usually take the prescription from my eye exam and buy my contacts online. However, All About Eyes had about the same price for contacts as the cheapest place I could find online (and without all the hassles of coupons and mail-in rebates). So I simply bought my contacts in-store. Plus, with the sample contact lenses they gave me, it allows me to try the new brand of contacts before opening the actual box of contacts I purchased (free exchanges for unopened boxes of contacts; no questions asked). I was then seen by Tallie W., who handled all the insurance info. She was also very courteous and helpful. Dr. Ronald Suarez and Tallie W. were great from start to finish. Overall, I was really impressed with this place. I will definitely be coming back to All About Eyes for my next annual eye exam and to order contacts.

Have have been a customer with them for several years now and I doubt I will go back since they…read moreare charging hidden fees (being greedy aholes} I can no longer recommend them since they are willing to cheat their customers !

I did not have a good time at this place. From the moment I walked in the door, the staff were…read moretrying to squeeze every last dollar out of me. At the start of my appointment, a technician persistently brought up Lasik surgery, despite my disinterest. When I said "No, thank you," the receptionist gave a speech about how Lasik is actually cheaper than buying contacts. Interesting take. She also told me that it's a "one-and-done" fix, and thus, much more economically efficient than contacts. I have never once in my life been harassed like this, nor recommended Lasik. Clearly Chittick has some contract with an off-facility surgery site. My recommendation: make that a little less obvious. Next, I attempted to buy contacts through them. Big mistake. Chittick charged me almost double what my old optometrist charged me. At first I thought it was an insurance issue, but then I pulled up the contacts price with NO insurance, and was baffled. Chittick inflates their contacts prices by at least 200%. You are better off ordering your contacts through 1800-contacts or a different site, as Chittick would like to squeeze many extra dollars out of your pocket. This practice is especially hurtful for graduate students. I am making only 2k/month over the summer, and with rent taking about 50% of my paycheck, I do not have time for Chittick's games. If you visit this place, I am sorry. Best of luck.

I went here for a couple years, I loved that Dr Rix was still requiring masking, I don't need…read moresomebody getting breathed on by kindergartners all day and then breathing in my face. Some of us don't have infinite sick days. But... I've been trying to get an appointment for literally a month and when I call they tell me that because their system goes out 45 days and their backlog is that long, they just... can't? It's not that I have an appointment a long ways out, I don't even have an appointment at all yet. I'm out of contacts now, and they know that. Bye, Felicia.

This is the best place in Springfield to get glasses hands down!…read more Every time I go here they provide exceptional service. Chuck and Angela are kind, understanding, and have a wonderful knowledge of the product they're selling. I bought 2 pairs of glasses there for a very reasonable price. They have a promotion where you can buy 1 complete pair and get the second pairs free. I shopped around and this was by far the best price in town with the best service to boot. Stop in and see Chuck and Angela today!

Terrible customer service. I went in for a yearly eye exam and contacts. They sajd they wanted to…read moredo a procedure to check my eyes and bill my medical insurance also. I left with no prescription or contacts. I do not recommend ​