Great service and very helpful! Highly recommended. I go to the optometrist there on a yearly…read morebasis. Very knowledgeable.

Bad Service if you are out of the area. I'm out of Central Illinois and in SW Florida for several…read moremonths. The transition coating has a problem and the company will not honor the warranty since I'm unable to get back to Illinois before the 90 day warranty expires. They told me that when I return, it would be a new office call and charge to my account. My advice is to work with a National provider if you travel.

Great service, great staff, enjoyable visit. I would recommend them to anyone. Best thing I've had…read moredone was cataract removal.

I can't recommend this clinic because when I tried to make an appointment for a basic exam I was…read moretold by the scheduler that a basic exam would run $350. The national average is between $100-$150 so I'm uncertain what this clinic is doing to warrant charging that amount, other than gouging insurance companies. So I made an appointment at Costco Optical department for $65.

Cancel your appointment before even going to it What kind of place does that..now waiting again…read moreafter 1.5 months. Main streets Bard Optical

I'd give 0 stars if I could-- DO NOT GO HERE! If you want a "contact exam" (which isn't even a…read morebillable service by insurance, so you already know it's unnecessary) you only have 90 days to do so after your full exam. Otherwise, they will not allow you to do just a contact exam. Instead, they will try to make you pay for and redo a full on exam, even when you just got one! Needless to say, I walked right out. Previous reviewers mentioned the staff being super friendly. Well, you can tell it's been years since those were posted. They were all women whispering and giggling about my POLITE refusal, like little high school girls and all were well in their forties...

It took me 24 minutes to check in at the front desk. Then I had to wait to see the doctor. This is…read morenot a place to go if you are in a hurry. They often run late. Also, nobody texted or called me to remind me of my appointment. I had to call to see if today was actually the day. There are some things they could do to improve things here.

Dr. Ryan is great, but the billing system is horrible to work with. For years, they continually…read moreprocess my bills and my sons' bills through the wrong insurance resulting in a higher co-pay. I verify at the front desk they have the correct insurance on file, but then I keep getting bills in the mail showing it was processed incorrectly. We are switching offices.