I have been going to Dr. Pedraza for a few years, twice a year. Due to a condition that I have it is necessary to visit my regular dentist twice a year also. Dr. Predraza and her staff are always pleasant, professional, compassionate, and accommodating. The manner in which she interacts with her staff seems to create a great working environment where there is open communication. Yesterday it was necessary to have some oral surgery. I arrived approximately five minutes before the appointed time and was in the treatment room approximately two minutes later. When I took the chair, I noticed that my file was on the computer screen and everything was ready for the procedure. Dr. P told me everything she intended to do, and began the process to numb the area. As anyone who has had to be 'numbed' knows it is typically not a pleasant experience. She told me that my tongue would not get numb - and it didn't! Amazingly the only area that seemed to be numb was where she was to do the procedure. During the procedure there was never any discomfort of any type. I was amazed. The ongoing communication with her assistant was encouraging - as they worked as a team. She was also describing what she was doing for the benefit of her assistant and me. Once the procedure was complete, she discussed with me the post-surgery care, as did her assistant. I also received a detailed set of printed instructions. Having been through many dental procedures in my nearly 68 years, I can without reservation assert that this was the best experience I have ever had. P.S. I am writing this approximately 18 hours after the procedure. Other than a prescribed medication for inflammation I do not need any pain medication. AMAZING!! read more

Let me start by saying this is an appointment I did not want to go to and I put it off as long as possible. I was having trouble with one of my front teeth. Because of a cancellation I was able to get an appointment the day after I called. When I met Dr. Pedraza, I felt both heard and listened to. She was able to fix my occlusion issue in the office that day in a way that didn't break the bank, and in a way that was completely unexpected. Considering that there are more than two possible outcomes always helps one arrive at a better decision, and I think that is what Dr. Pedraza did. My tooth is feeling better already. Highly recommend!! read more

My experience with Dr. Pedraza and her staff has been as wonderful as a visit to a dentist/oral surgeon can be. She is very patient and caring and even told the little white lie that I was being a wonderful patient, which I know is not true. She gives patients a cell phone number through which they can reach her directly after hours. She is very understanding of the normal fear response that occurs when needles and dental instruments are entering the mouth and is very careful to make sure the patient is properly numbed before continuing with a procedure. Her staff is equally kind. I would highly recommend her and her staff. read more

My daughter was so nervous to get her frendectomy. Dr Pedraza put her at easy, talked her through everything that was going to happen before she began. She told her what to expect for pain and comforted her afterward when my child was a little shaky. My daughter said she talked and asked her questions throughout (I'm assuming to keep her mind off of what was happening!). My daughter just loved her. I did too. She is great at her job and the Doctors chair side manner is amazing. read more

I just had my first visit to this office. The staff and Dr. Pedraza were all very friendly, and helpful. Dr. Pedraza was very thorough in her exam, and explained everything in detail. She found a cavity that my regular dentist missed, only a week earlier. She referred me to a dentist, since I didn't want to return to my last one. I will be returning to Dr Pedraza for a couple procedures, and I feel completely confident in her ability to take care of my issues. read more

Took a 1/4 inch a gum with no warning, a front tooth. Kept me waiting an hour and a half, said they would charge me 250$ if I left. I felt she rushed, gave assistant too much to do, took a phone call, told me it was a surgical cleaning of the one tooth area, but made many incisions. I have before pictures, and after. The insurance gave me back some money but no where near the damage done. She proceded with no records from other doctors or a referal. read more

the staff is awesome kind and very supportive and helpful Dr. Magnolia explained every move she made and asked often how I was doing and feeling to make sure I wasn't in any pain she explained after care and gave me what I needed for after care including a after hours phone number in case I had any problems every one knows there job and they do it every well I recommend her to everyone that has had a bad experience in the past with dental care read more

My appointment was smooth as silk, and I felt very comfortable with Dr. Pedraza and her staff. We bonded well, and she explained what my desired denta limplant would entail, both verbally and with literature that I was given. I have a far greater understanding now of what is involved, for which I'm grateful. I'm looking forward to my nexct appointment (well, mostly; no one really looks forward to dental surgery!) :) read more

If you don't like going to the dentist,have bad gums, get frequent infections and constantly struggle with problems with your teeth, then you need to see Dr. Pedraza. She will come up with a plan to get you a healthy mouth! She is intelligent, has state of the art equipment and technology, a wonderful staff, and is very helpful, friendly and kind! I HIGHLY recommend her!!!! read more

Wonderful friendly staff, and Dr Maggie is very knowledgeable but able to explain it in a way that is understandable. She did a tissue graft on me that was less painful during the procedure than a fillIng, she is very gentle and explains everything as she's doing it. I'm an anxious mess when it comes to dental work so thank you for making my experience more than tolerable. read more

The service provided to me by both the dental assistant and Dr. Pedraza was professional and well handled. They explained again what was going to happen with a complicated tooth removal, implant and restoration crown. It is the first time I have dealt with anything like this, and it made me feel confident that they knew how to handle the situation. read more

Absolutely one of the best dentist and offices I've had the pleasure to visit. Dr. Maggie was very helpful, explained everything to me in detail. I was alittle nervous and she calmed my nerves quickly. I would recommend her to anyone. And, the staff, very nice and polite. I'd give them 10 stars if I could. :) read more

Dr Maggie is a fantastic Periodontist. Always very professional and courteous, and if you need implants, gum work done, or even a tooth pulled, she is gentle and painless. I really like the friendliness of her staff too, they are great. Call Dr. Pedrazza for your next appointment, you wont be dissapointed. read more

I've only had one visit, but loved everything about this office! From being welcomed upon arrival to meeting Dr. Pedraza and having her put me completely at ease. I am totally confident going forward that they will all do what it takes to make mine (or anyone's) experience as pleasant as possible. Thanks! read more

I had a good experience today, was not rushed-everyone was friendly and professional. I felt Dr.Pedraza tool time with me and explained everything. I was apprehensive prior to going to my appoitment but after felt relieved and glad i went. I would recommend to others as I had a very good experience. Deb read more

Was told Pedraza doesn't believe it's in her best interest to treat Disabled Veterans. Would highly recommend finding another provider and not support her business. If she doesn't feel it's in her best interest to treat Veterans, the community of Decatur, IL should not use her has a provider. read more

She was excellent with my 8 year old daughter. She was very patient and explained things to her in a way that made her feel comfortable and less fearful of having her tooth pulled. My daughter went in scared and nervous and left with a smile. Will definitely come back here in the future. read more

Dr. Maggie and her staff were beyond friendly, patient, kind and compassionate. I went there unaware of what I am facing and left with complete reassurance and confidence. Not only do I have a plan, but I also have an understanding. I'm ready to get started with confidence! read more

Discussed the options available without pushing for the procedures to get done. Was very up front on the costs as well. Recommended delaying the procedure due to other circumstances. I appreciated the clear and honest discussions and recommendations. read more