I have been waiting 7 weeks for my basic frames to come in and i am still waiting! I was told 3-4…read moreweeks with my insurance (Molina) which I was absolutely fine with that wait. So I went to his office personally to find out why they are not here and the only answer they will provide me with is "its because you're molina" completely unacceptable and can't reccomend him to anyone!

Relating to the surgery center in Forsyth could not be more disappointed - family & patient…read moreconversation/concerns are apparently irrelevant & sure seems more about the $$ than the patient. Had 2 other relatives considering their services but that will NOT happen now....and the rest of the extended families will not be using the retail services either due to this poor experience.

This was my first visit to Gailey Eye Clinic in Forsyth and I think they are great. The…read morereceptionist was friendly and helpful. It was around 2:30 p.m. and an average amount of patients. were waiting to see their doctors. It seemed they flowed in and out easily and my wait wasn't long. The tech named Jennifer who did my eye exams was personable and really nice. She was easy to talk to and fun to be with. I had to wait in the waiting room while my eyes dilated for about 20 minutes, but it was well worth the wait to keep healthy eyes. Dr. Joseph Harman was very well groomed and professional. I was relieved to know I didn't have a serious problem and hope to return next year for a recheck. Thank you Dr. Harman and your wonderful staff.. My only suggestion is bring someone to drive you home if your eyes are dilated. I didn't need sunglasses as it was raining today, but if it's sunny out take them.

It took me 24 minutes to check in at the front desk. Then I had to wait to see the doctor. This is…read morenot a place to go if you are in a hurry. They often run late. Also, nobody texted or called me to remind me of my appointment. I had to call to see if today was actually the day. There are some things they could do to improve things here.

Dr. Ryan is great, but the billing system is horrible to work with. For years, they continually…read moreprocess my bills and my sons' bills through the wrong insurance resulting in a higher co-pay. I verify at the front desk they have the correct insurance on file, but then I keep getting bills in the mail showing it was processed incorrectly. We are switching offices.

Cancel your appointment before even going to it What kind of place does that..now waiting again…read moreafter 1.5 months. Main streets Bard Optical

I'd give 0 stars if I could-- DO NOT GO HERE! If you want a "contact exam" (which isn't even a…read morebillable service by insurance, so you already know it's unnecessary) you only have 90 days to do so after your full exam. Otherwise, they will not allow you to do just a contact exam. Instead, they will try to make you pay for and redo a full on exam, even when you just got one! Needless to say, I walked right out. Previous reviewers mentioned the staff being super friendly. Well, you can tell it's been years since those were posted. They were all women whispering and giggling about my POLITE refusal, like little high school girls and all were well in their forties...