Very dissapointed! Purchased many things throughout the years from Barnes HW and no issues until I…read more"tried" to swap/return a pair of Thorogood Wellington work boots that rubbed my right ankle raw walking a short distance. Never having to swap/return anything from Barnes before this was my 1st time. I was asked to leave the boots also left proof of purchase and contact info and he would have Thorogood rep look at them. After 4-5 weeks I had to contact the store only to be told to pickup the boots they would not exchange them. I respectfully expressed my displeasure and now have these boots on a shelf in my garage to remind me and anyone else why I don 't do purchase nor recommend Barnes HW anymore.

Would be worth the trip if their hours were reliable, but they can't even keep bankers hoursread more

Friendly, helpful service. Huge range of products. Many locally produced products, such as honey,…read morelocally crafted mugs, etc.

Super nice and welcoming staff who knows their stuff. My go to store for all things house and…read moregarden. They even helped me overcome my fear of power tools. Zoom, zoom!

If you are tired of dealing with the big box chains, stop in over here and you'll quickly be…read morereminded of what an old hardware store was, and more importantly, should be. Great selection of tools, fasteners, lawn and power equipment (purchased all of my Stihl equipment here), and the collective knowledge of the employees is immense. There is a reason they've been there for decades.

Great service and selection of materials. Always my go to store for my home remedies.read more

All you last-minute needy people skip the big-box and head for Bates. Avoid those long parking lot…read morehikes and 20-min checkout line waits, and only spend the medium bucks here at Ace. While most other stores have been pillaged this time of year by the incoming GT student throng, you'll be able to find exotic necessary items like shower curtain rings and plungers on the cheap. Save some time as well without having to drive OTP for a non-empty shelf. The only delay for us was picking from the mildly vast choices for each item. Should it be the plastic rings in one of three colors, or metal? Which of the five plunger types? We could stay for hours, but let's not get carried away. Near the register we noticed the array of fun non-hardware type items for sale. We'll have to hit that section up next time when not running to setup a college student's bathroom on the fly. Friendly speedy checkout experience--nearly surpass the Big Green Egg aroma outside the front door, almost. We'll drop these items off with the college peeps and head back to the burbs until next round.

Nice break from the big box store! I went here because this is the only store in the area where I…read morecould donate unused paint. I could have dried it out and disposed of it myself but why not let the professionals do it? I like this store it's almost nostalgic, the staff was helpful and friendly.

ACE IS THE BEST!!! Ace is usually my go to for hardware supplies, but they were closed on Sunday. I…read morewent to the 2 popular big box stores and could not find one employee to help me. I was looking for a component to fit a chandelier, and even brought the fixtures to make it easier for the associates. With no assistance; I purchased parts that I felt could work... wrong. Went to Ace in East Point and got assistance immediately. Tommy was so patient and helpful. From now on I will save my time, money, and peace. I don't mind the Sunday closing. I will plan accordingly. Thanks ACE for valuing the customer.

Ace's staff is superb. Knowledgeable and friendly. Compare this to any experience at L or HD…read more Every year they sell our community's community cat charity calendar and they always sell out. You can depend on Ace for sure. Thanks, Robert and staff!

One garden lady just standing around and if you ask her something she says I don't know ma'am…read more Get in the back if you don't want to assist us-don't be lazy This is why I do pick up At any rate I love getting what's needed from here. The summer set up displays are so nice I keep purchasing things I don't need but make the me work! It's in the neighborhood too so it's convenient

I have recently spent thousands of dollars at the Austell, GA, location. I am building a shop. The…read morefirst gallon of paint I bought seemed ok, until I needed a second gallon to finish it up. When I painted the color match that was right off of the previous gallon, it was a darker color. I went ahead and repainted the entire shop with that paint just to save time and headaches. When I went to touch up the paint in spots, it dried out a different color as well. I now have to paint my shop for a third time. Management at this location could care less about their customers (obvious by most of their reviews). If I sound mad, it's because I am. See pictures.

Why do I always leave Home Depot fatigued? Like I have just finished some endurance challenge and…read moremy prize is a Flat head screw driver? The expert level game of hide and seek for employee assistance is almost comical. If you, like myself, don't have the energy to take on the Home Depot Spartan challenge while buying a $3 light bulb Ace is your place.... Genuine mom and pop style customer service makes up for any price increase you may need to pay. Somehow this little hardware store manages to always have what I am looking for. An employee is not only always on standby ready to direct me to my item they also have the knowledge to tell me that's not really the item I need. While ace is walkable to all of midtown there is also covered parking. The Starbucks across the lot always provides the caffeinated confidence needed to tackle the most challenging of IKEA assembly projects. They sell great hammers for disassembly as well...

I'm a fan of Shep's Midtown Ace and Ace Hardware stores in general. As opposed to big box home…read moreimprovement retailers like Home Depot and Lowe's, Ace stores are smaller and really exude a more genuine and authentic neighborhood feel. Generally, I've found the folks at Ace to be more accessible, knowledgeable, and helpful than those at the bigger stores. Shep's Midtown Ace is no exception. Shep's Midtown Ace opened in January 2015. I watched from across the street, from inside my dentist's office, as this place came together. It's certainly one of the nicest-looking Ace stores I've seen to date, especially in terms of its facade. Like other urban and in-town Ace stores, they efficiently pack a lot of useful inventory into the store. This one has two levels. The store is located at the corner of Juniper and 7th. Free parking is located inside the deck next door. Enter via Juniper. You don't need to enter any of the gated areas inside the deck. There are street-level spots reserved for Ace customers that will be on your right just after entering the deck. You don't need to grab a parking ticket or anything. I came here needing a tool to replace a recessed light bulb in a high/vaulted ceiling (about 14 feet high). Shortly after I entered the store, an employee greeted me and asked me if I needed help finding anything. I told him what I needed and he told me exactly where I could find it in the lighting section upstairs. The bulb changing kit has a telescoping pole that extends to 11 feet and three attachments: one for recessed and track lighting (a suction), one for standard incandescent bulbs, and one for floodlights. It cost $27.21 after tax which I thought was a little pricey, but not excessive (otherwise, I wouldn't have bought it). I was satisfied with my experience and will definitely return. I like this and the other Ace Hardware near me (Bates Ace Hardware on Howell Mill) about the same. They're both good.

Close to home when I need something Staff is there when you…read morecan find them So many smiles when I hit the door (love that)! Good selections per HD and the value is you pay for what is needed

I come here ALL of the time for my own projects and our rental. Spending tens of thousands of…read moredollars. Today the older lady in self checkout while I'm waiting for HELP, is ringing up 2 adult males order which contained 13 items. WHY??? There was nothing wrong with them and should ring up their own items like I did. She knew I needed help and proceeded to ignore me and keep ringing up their MANY items. Did she not trust them. Please retrain. Self checkout is just that. You don't scan people's things while others wait around for you. Ridiculous especially when on your lunch break!!!