The patient arrived at Orlando Health Medical Center with severe symptoms, including a blood…read morepressure over 220, shingles, a migraine, and a history of multiple collapses. The patient felt severely dehydrated and requested water, ice chips, and IV fluids repeatedly but was denied basic hydration for an extended period. Medical staff, specifically a nurse named Matthew, were described as dismissive, unhelpful, and verbally aggressive toward the patient. The attending physician was perceived as rushed and failed to address several acute issues, including a bladder infection, ear infection, and the patient's autoimmune disorders. The patient collapsed in the ER while seeking water and felt they were treated with suspicion and malice by staff during the incident. Hospital supervisors, Ruth and a lead shift nurse, allegedly gaslit the patient by defending the nurse's behavior and dismissing the patient's complaints. The patient reported a significant lack of understanding and skepticism from the staff regarding fibromyalgia and other autoimmune conditions. The patient was discharged at 2:00 AM while still symptomatic and felt forced to leave despite being too weak to walk or drive. The patient eventually received proper care at a different hospital and has filed a formal complaint with the ADA.

My wife had to stop in for a Major pain in the side -(not me). The service level from the front…read moredoor to the 3-4 nurses, PA and Dr. was beyond what was expected- I would highly recommend if you have a need

My first visit after moving from Delaware. I needed a…read morefollow- up from my February knee replacement. I could not be more pleased with the friendliness and professionalism of everyone from the Initial greeter to the administrator to the X-ray technician to the staff associate. Dr. Shekailo and his assistant were extremely knowledgeable as well as thoughtful. He took the time to listen to my concerns and answered my questions in great detail. I am so happy to have discovered Florida Sports Injury and will be a regular patient. The waiting time was not too long either. My only comment was Waze directed me to the rear employee parking lot but the friendly lady who answered my call to the practice was happy to give me "human directions" to the office. Highly recommended!!

I absolutely have to say that the front desk staff (Jennifer especially) and the PT staff (Ashley…read morein particular) are the friendliest and most courteous people I have met in healthcare. Jennifer makes the process of checking in seamless. She is so incredibly professional and such a pleasure to see in the mornings Ashley has made the post op physical therapy experience so much more tolerable with her personality. Even though the process has been painful after my shoulder surgery her expertise, guidance and encouragement made me look forward to my next session. The entire staff at FSI has been awesome but I have to give KUDOS to Ashley and Jennifer for going above and beyond in patient care and satisfaction Iris Santiago

I've gone to Alexis for a few things now and have consistently been impressed by her. She truly…read morelistened to what I wanted to achieve, then clearly explained what she recommend to get those results. She takes her time and it's clear to see takes pride in her work as well as cares about her patients. I would highly recommend VIP and Alexis!

We have been seeing Dr McGowan and highly recommend her. She does great work with myself and my…read moreson. She fixed my ingrown toe and it looks great. No more pain.

Dr. McGowan and Dr. Henne has been our family podiatrist for over 10years. They have excellent…read morechair side manners, the staff is always welcoming. When it comes to their expertise and knowledge they are second to none.

Omg where do I start. This place is the best on the planet. Everyone in this location in Clermont…read moreis top tier ...Ellie is the absolute best ...id recommend everyone to book all their dermatology needs with her.

The office manager/receptionist Shannon is a sweetheart and very efficient. She is so sweet.read more

Today I went to have a full body check and a spot removed from my face. I had Mary Ann and Kat…read morework on me. They were very kind, professional and diligent. I am so pleased with my visit today. I will be requesting these two every time I make an appointment there. Thank you ladies for actually smiling and doing a great job. I just don't get that at many doctors offices anymore.

Having spent a lot of my life in the sun, I've been going to Associates in Dermatology in Clermont…read morefor several years. During that time I've had a number of issues that had to be addressed. They've always been straight up with me, attentive, willing to answer my questions, and extremely courteous. My experiences there have always been positive and I have confidence in the care I've received.

everyone from the front desk to the girl meghan who started my eye exam. Dr burry was very nice as…read morealways. I have been going here for a while. I started coming when Dr Lewis was here and have been a patient ever since. girls up front are very professional. will be coming here for all my eye needs

Rarely kept an appointment within 20 minutes. On many occasions we sat for over two hours past our…read moreappointment time. One of the office clerks overcharged my dad by 100's of dollars by mistake. When I initially texted them regarding the issue my dad was having, their bot told me to take him to the ER. So you may ask, why am I still giving Toppino five stars? This rating is for Dr. Burry. When I finally got my dad seen by Dr. Burry, he took my elderly dad's injury very seriously. He dedicated the next consecutive five days to seeing him and taking care of the injury. At first he said there was a chance that his vision was gone for good, but after multiple visits and lots of home care instructions followed, little by little my dad's vision came back. I can't recommend Dr. Burry enough if you find yourself or a loved one with an unexpected eye emergency.

Went to them in April--really liked the Dentist (Johnson)--thought we were all set until office…read morestaff said insurance appv'l process will take 5-6 wks. Week 4 I checked in and was condescended with a speech of it taking 5-6 weeks. It's September--my insurance has since changed & now have to start over--was reminded by the referring dentist ofc that I'm due for my cleaning. Sadly, I can't do that until my tooth is extracted. POINT: This ofc doesn't care. I have NEVER heard of 5-6 wk apv'l process. Referring dentist had no issues. They're obviously too busy to need new clients nor care about them.

Strange story. I went to Dr. Johnson's office on 1/15/18 to get some Botox and filler. Everything…read morewas great. Friendly staff, Dr. Johnson was friendly, and very informative. I was surprised though at how quickly he did the Botox injections. It took him about, honestly, maybe 10 or so seconds. Poke, poke, poke, poke, and poke. I even expressed my surprise at how quickly he injected it. Usually it takes a minimum of 15 minutes or more. But I figured, this guy's a pro. As the week went by, I realized I wasn't seeing much effect, and really none at all. I had already scheduled a follow-up appointment, at his request, for the following week. I called ahead to let them know that I had not seen any effect, even after 4 days. I figured I'd give it a full seven, but still nothing. Flash forward to a week later. Again friendly staff, friendly doctor. I told him my concerns, and he proceeded to explain how the process works. I closed my eyes thinking, "Here we go. He's going to tell me that I can't expect such dramatic results, etc." He immediately turned. He said, "Are you tuning me out?" and I responded that I thought he was going to tell me that I was expecting too much, or something to that effect. I've had Botox before, and the results were visible. Subtle, but visible. I hadn't even finished my sentence, when he abruptly told me to leave. He said he would refund my money, and that if I wasn't willing to listen to what he had to say, I could leave. I was shocked. All I did was close my eyes. I didn't roll me eyes, or sigh loudly, or cut him off mid-sentence. I was preparing myself for disappointment. That was it. I may have jumped to conclusions. But we've all had experiences where we pay good money for nothing. That's what I thought would happen this time. I lived with a bipolar roommate, and that's what this reminded me of. A sudden change from friendly to hostile. With that all being said, I guess I'm better off. I'd hate to think that he would overdo it out of spite. But that was my experience. I was stunned. I've never experienced anything like that before. (Except for the roommate.)