What a nightmare. After waiting months for knee surgery Daouk decided to change practice locations, they sent a letter saying that they would have to restart the entire process over new xrays new examination etc etc (money grab). I followed all of his requested procedures still could not get a firm scheduled date for surgery. I did all of the presurgical testing including blood work, x rays for chest visit to cardiologist etc. they then dropped the ball again they were to contact the GP, the cardiologist but did not due to the fact that the "nurse" said he was off and didn't have time, even though the my GP was one floor above his office. Then I was told that the Norman the nurse told me that he couldn't get a hold of the cardiologist because the number that I gave him didn't work. I immediately called the number and had no problem getting through to leave a message for them to call. They called me to day that they could never get through to speak to anyone in Daouks office lol. My GP called and was hung up on. Main issues with this office
A. Zero communication from Doctor, nurse, office staff, surgical scheduler etc
B. No follow through or follow up on your issues
C. Nobody answers the phone during business hours in fact I had to on several occasions drive to the office to speak to anyone
D. No interest in patient need
E. Did not fill requested scripts for pain medications
The only reason they get a one is that you can't give a ZERO read more