My name is Robert Hammond. About 1 year ago one of the worst things that ever happened to me was I…read moregot diverticulitis and colon blockage. It got so bad I had to have2 surgeries 1 to remove a portion of my colon 2 to put me back together again. I will always be thankful in my prayers to the doctors "Johnson " and partners, and there staff for what they did for me. Anyone who has ever had to have a colonoscopy bag on there stomach and then able to reverse it, could only share what I am today. I can only rate them a 10 because that's as high as it goes. Rh

I gave them 1 star because there is not a lower score available. The staff refused to give me an…read moreappointment without an ultrasound. I brought the ultrasound that the surgeon proceeded to ignore. He the requested another ultrasound, another mammogram, then a biopsy .The biopsy results came back while he was on vacation so I downloaded report to find out on my own I had cancer. After his vacation, he then still wanted to do an MRI. MRI at South Lake Hospital was 21 days later -allegedly the earliest available appointment. He insisted all tests had to be done at South Lake Hospital (the most costly diagnostic center in Clermont!). When I noticed he still did not seem to have any intentions to refer me to an oncologist, I REFERRED MYSELF TO AN ONCOLOGIST! Meanwhile the tumor had grown from 2.9 cm. to 4 cm. Approximately over 2 months had passed since the original ultrasound (the one the staff demanded I do before granting me a consultation or appointment with the surgeon). You have to wonder if surgeon was waiting for tumor to keep growing to charge more money for surgery! If you want quality care, go elsewhere.

My wife had to stop in for a Major pain in the side -(not me). The service level from the front…read moredoor to the 3-4 nurses, PA and Dr. was beyond what was expected- I would highly recommend if you have a need

Visit on October 23, 2025…read more I wish I could give zero stars. My husband was taken to the Orlando Health South Lake Hospital ER with severe kidney stone pain, literally crying and groaning in a wheelchair. We waited for over an hour, and when I asked how much longer it would take, the triage nurse was rude and completely lacking empathy, saying there were "many people ahead," "only one doctor," and "no rooms available." She even said some had been waiting for 5 hours -- as if my husband's pain didn't matter -- and then made him sign a paper and told him to "leave now." He was never given anything for the pain, even though he was clearly suffering and this was his second ER visit that week for the same issue. It was an inhumane, disrespectful, and heartbreaking experience. We left and went to AdventHealth Clermont, and the difference was like night and day -- kind, compassionate, and professional care. He was seen and treated within 20 minutes. If you're looking for dignified and compassionate care, Orlando Health South Lake Hospital is definitely not the place.

I absolutely have to say that the front desk staff (Jennifer especially) and the PT staff (Ashley…read morein particular) are the friendliest and most courteous people I have met in healthcare. Jennifer makes the process of checking in seamless. She is so incredibly professional and such a pleasure to see in the mornings Ashley has made the post op physical therapy experience so much more tolerable with her personality. Even though the process has been painful after my shoulder surgery her expertise, guidance and encouragement made me look forward to my next session. The entire staff at FSI has been awesome but I have to give KUDOS to Ashley and Jennifer for going above and beyond in patient care and satisfaction Iris Santiago

Have nothing but good things to say about this group. Dr Patterson listens well and knows his…read morestuff. I've been a patient for 6 years. Today got called back immediately. Staff very nice too!

I've gone to Alexis for a few things now and have consistently been impressed by her. She truly…read morelistened to what I wanted to achieve, then clearly explained what she recommend to get those results. She takes her time and it's clear to see takes pride in her work as well as cares about her patients. I would highly recommend VIP and Alexis!

We have been seeing Dr McGowan and highly recommend her. She does great work with myself and my…read moreson. She fixed my ingrown toe and it looks great. No more pain.

Misdiagnosed me. I had an infection in my ankle. Am being treated by another podiatrist. My foot is…read morehealing now from the infection. Beware.

Omg where do I start. This place is the best on the planet. Everyone in this location in Clermont…read moreis top tier ...Ellie is the absolute best ...id recommend everyone to book all their dermatology needs with her.

The office manager/receptionist Shannon is a sweetheart and very efficient. She is so sweet.read more

Rarely kept an appointment within 20 minutes. On many occasions we sat for over two hours past our…read moreappointment time. One of the office clerks overcharged my dad by 100's of dollars by mistake. When I initially texted them regarding the issue my dad was having, their bot told me to take him to the ER. So you may ask, why am I still giving Toppino five stars? This rating is for Dr. Burry. When I finally got my dad seen by Dr. Burry, he took my elderly dad's injury very seriously. He dedicated the next consecutive five days to seeing him and taking care of the injury. At first he said there was a chance that his vision was gone for good, but after multiple visits and lots of home care instructions followed, little by little my dad's vision came back. I can't recommend Dr. Burry enough if you find yourself or a loved one with an unexpected eye emergency.

Patient for 20 years excellent Doctor - Did my cataracts no problem. Appointments are prompt…read morefriendly assistants. Very professional office.

Went to them in April--really liked the Dentist (Johnson)--thought we were all set until office…read morestaff said insurance appv'l process will take 5-6 wks. Week 4 I checked in and was condescended with a speech of it taking 5-6 weeks. It's September--my insurance has since changed & now have to start over--was reminded by the referring dentist ofc that I'm due for my cleaning. Sadly, I can't do that until my tooth is extracted. POINT: This ofc doesn't care. I have NEVER heard of 5-6 wk apv'l process. Referring dentist had no issues. They're obviously too busy to need new clients nor care about them.

Strange story. I went to Dr. Johnson's office on 1/15/18 to get some Botox and filler. Everything…read morewas great. Friendly staff, Dr. Johnson was friendly, and very informative. I was surprised though at how quickly he did the Botox injections. It took him about, honestly, maybe 10 or so seconds. Poke, poke, poke, poke, and poke. I even expressed my surprise at how quickly he injected it. Usually it takes a minimum of 15 minutes or more. But I figured, this guy's a pro. As the week went by, I realized I wasn't seeing much effect, and really none at all. I had already scheduled a follow-up appointment, at his request, for the following week. I called ahead to let them know that I had not seen any effect, even after 4 days. I figured I'd give it a full seven, but still nothing. Flash forward to a week later. Again friendly staff, friendly doctor. I told him my concerns, and he proceeded to explain how the process works. I closed my eyes thinking, "Here we go. He's going to tell me that I can't expect such dramatic results, etc." He immediately turned. He said, "Are you tuning me out?" and I responded that I thought he was going to tell me that I was expecting too much, or something to that effect. I've had Botox before, and the results were visible. Subtle, but visible. I hadn't even finished my sentence, when he abruptly told me to leave. He said he would refund my money, and that if I wasn't willing to listen to what he had to say, I could leave. I was shocked. All I did was close my eyes. I didn't roll me eyes, or sigh loudly, or cut him off mid-sentence. I was preparing myself for disappointment. That was it. I may have jumped to conclusions. But we've all had experiences where we pay good money for nothing. That's what I thought would happen this time. I lived with a bipolar roommate, and that's what this reminded me of. A sudden change from friendly to hostile. With that all being said, I guess I'm better off. I'd hate to think that he would overdo it out of spite. But that was my experience. I was stunned. I've never experienced anything like that before. (Except for the roommate.)