Excellent, caring doctor. No waiting, thorough exam, speaks with you to explain what he's doing…read moreand answers your questions. I'm extremely satisfied with this doctor and feel fortunate to have found him. Was rated Best Doctor in Philadelphia Magazine!

64 years old multi year patient mocked and publicly degraded in Valley Eye UNProfessional 10-22-25…read more9:00am Asked for my name repeatedly (mocking), supplied ID card and mockingly asked for my name again Too many other disrespectful act Not a safe place anymore for elderly patients Be safe, stay away

Excellent service and care! Had cataract surgery with Dr. Halfpenny, who was so caring and calm…read morethroughout the entire process from the office staff planning and preparation ahead of surgery to the day of. I was very nervous going in for this surgery, but it was a piece of cake under her care. Highly recommend this group!

I have been dealing with their front desk's rude behavior for many years, and have finally had…read moreenough. I have switched to another eye care center. I missed an appointment yesterday (something I have never done), and when I was called, I apologized and was going to schedule another appointment when I was told there was a $25.00 fee for a missed appointment. She never asked if there was a reason I missed my appointment (there was), and when I asked why I needed to pay the fee for a one-time missed appointment, her answer was "it's office policy." Well because of their office policy, my husband, myself, my parents, my son and my daughter-in-law will be going to another eye care center. I hope their $25.00 fee is worth losing six patients.

Unpleasant staff at desk, no one was in the waiting room, she was behind the desk window closed, I…read morepulled my mask down to sip my water and she opened the window and basically scolded me because my mask was not fully back on , The doc was great ,She could have discretely reminded me , not yell policy across the room

My first visit was somewhat disappointing. I explained to the doctor that my vision was getting…read moreworse and asked if I needed glasses. She dilated my eyes, had me read the chart, explained that my eyes were not perfect and told me it was due to dry eyes. This was ridiculous because I never had dry eyes until they were dilated. I bought the eye drops she recommended....my vision never improved. My followup visit was scheduled 6 months later at 9:30am. I arrived promptly. They asked for the identical insurance information which was already on file. They gave me a beeper and told me to wait in the car. After waiting for over 35 minutes without a beep I went back in the office, handed back the beeper and told them that I couldn't wait any longer. They told me that because of covid it takes time to clean the room. (What BS - alcohol drys in less than 30 seconds!) They assured me that the doctor will be ready in 2 minutes. 10 minutes later...no doctor....I left. I'm sorry....this is inexcusable. They evidently have no respect for a patient's time and certainly do not deserve my business. I will be going to another eye doctor.

Today I went to this eye practice. The secretary's did not know anything and were questioning me on…read moretheir co-pay. I met with Dr. Georgietta Gdovin who legitimately screamed at me when I was unsure of my contact brand. I have never been so disgusted in my life. I will NEVER go back. I do not even want to give them 1 star. They deserve nothing, and to be shut down.

Dr Lipkowitz is the finest and kindest retina specialist - he cares deeply about his patients, He…read moreis constantly educating himself on the latest technology and treatments, I totally trust this doctor with my eyes His staff is excellent especially Morgan, This doctor is the best

I have been treated by Dr. Shah for over a year for macular degeneration. He has a friendly staff…read moreand comfortable office. Dr. Shah take time to explain the procedure, progress and prognosis.

Subpar clinical experience. Had an exam several weeks ago with no change to script but when I…read morerequested script for eyeglasses I was advised that I had to come in for another exam because there had been no change in script and they didn't bill the visit. What??? Another visit inside of two weeks and another exam and another pupil dilation. Insane. I declined and advised Suburban I would not be returning. Strangely, during my visit and exam, the provider asked why I was there even though she had scheduled the visit for a previous injury. She did not seem to be referring to any notes. The provider also noted that my glasses were not in good shape. She noted the glasses were in poor shape but did not think to provide me a script or have a script available when needed without another visit. Am I to assume that the first exam was not comprehensive? Why would I need another exam within two weeks when nothing changed? Crazy making. Lastly, in review of my past care at Suburban, I think I was referred to their own providers and tests, glaucoma & ultrasounds, when not required by my clinical picture to pad their billing. Disgruntled. Beware. Stuart Skinner

I agree with all reviews stating their office workers are rude and condescending. I took my 90 year…read moreold parents for their eye exams when masks were still required in medical offices. The receptionist literally ordered me out of the waiting room and would not allow me to stay to help my parents. This is not the first time I have encountered rude behavior by the office staff. It appears to be an ongoing "thing". I have switched my parents, myself, and my husband to a different eye care center. And yes, there is a long, unexplained waiting time.

The eye doctors are fine but dealing with the contact department is so frustrating. My husband…read morepicked up my sample contact lenses, nobody could tell him which contact was for which eye and when I've tried to call them to get the information no one answers the phone. Maybe if I'm lucky, they'll call back. Doubt I'll actually order the contacts there because the service is so bad.

This place is the worst!!! The eye doctors are fine. The glasses department is the worst!!! I have…read morebeen to the Southampton location 3 times to pick up my glasses. The first 2 trips I left after waiting a half hour without being acknowledged. This time I go on a Saturday and the website and front door say open 8-12 on Saturdays. They are in fact closed. The customer service here sucks.

The doctors are very good, but this location has no respect for patients. People are waiting more…read morethan 2 hours with appointments and no one in the office has the decency to say "we're running behind". Hopefully the other locations are run with more professionalism. So, if you have nothing to do, make an appointment here and bring a meal.

If I could leave zero Stars I would. I had uveitis and I saw Dr Sunir Garg. He saturated my eyes…read morewith so much steroids that he gave me glaucoma and I had to have a cataract surgery on top of it. He also destroyed my optic nerve. Whatever you do do not see him and on the whole stay away from Mid-Atlantic retina.

The Doctor's at this practice are exceptional. Their knowledge and eye care exceeds my…read moreexpectations. I highly recommend them. My entire family has been going to them for years. They get me in quickly when I have an eye emergency.

Not sure. Just arrived for follow-up of yesterday's appointment in Norristown…read more Had a right eye cataract surgery.