I have very mixed feelings about this place. It was like a dream, but on the verge of a nightmare…read more I guess what I mean is, the vibe was 70's horror film, but the bed was comfortable. The interior of the hotel room reminded me of murder scene photos from a tabloid. But it was a relatively quiet room. I'm a bit torn about this place. Basically, the bed was comfortable, but everything else sucked. Like, it smelled like old damp carpet mixed with powder (weird). It was like a gingerbread house with Norman bates on the other side of the wall. Or sleeping on a cloud in a river of puke. I think I'm going to try to stop describing this place now. And I think if I didn't pay about $80 for one night here I wouldn't be so disturbed. So, I wouldn't recommend this place overall. Yes, I did sleep well. Which, can be priceless sometimes. But I'm going to credit exhaustion for that. Not necessarily comfort. If they just made a few updates, like add curtains that close all the way, new cheap carpet that doesn't feel moist, fill in the holes in the bathroom wall, etc, come on. There's no excuse for the holes. Chew some gum and stick it in there if need be.

We stayed here last night after we were having car issues and decided to wait till morning to find…read morethe cars problem. The motel was better than expected and the owners were friendly. Clean rooms! For a motel that looks this bad from the outside its pretty okay.

The hallways are stunning -- you pass through small glass doors to reach your room, and I have no…read moreidea what their original purpose was, but they're beautiful. On the fourth floor there's a spiral staircase leading up to a rooftop porch with sweeping views over the town and surrounding buildings. The architecture throughout the hotel is incredible; you can feel the history in every detail. Once I found my way to the actual front of the building, the driveway view was breathtaking -- grand and picturesque, lined with benches that give it an almost storybook feel, framed by huge willow trees. I'm completely in love with this place and highly recommend it to anyone who appreciates historic architecture and thoughtful restoration.. Go stay now!

Absolutely Appalling Customer Service. Book at Your Own Risk…read more I rarely write negative reviews, but my experience with the Blackburn Hotel was so outrageously unprofessional that I feel obligated to warn other travelers: DO NOT trust this hotel with your reservation. Our group of six booked three rooms for four nights through a third-party booking service, only to discover that the Blackburn had canceled ALL THREE ROOMS without so much as a phone call, email, or any attempt whatsoever to notify us. To make matters worse, our reservations were STILL showing as active in the third-party booking system. We had absolutely no reason to believe that six people would suddenly be left without accommodations for four nights. When we called the hotel to find out what had happened, the gentleman answering the phone explained that they had recently switched reservation systems and were overbooked that weekend. Apparently, our group of six was among 22 guests who had lost their reservations because of this colossal administrative failure. Mistakes happen. Systems fail. I understand that. What I cannot understand or excuse is the complete lack of accountability, empathy, or basic human decency that followed. The next day, two of the other women in our group and I went to the hotel hoping to speak with a manager and find some kind of resolution. Instead, we were met by an incredibly rude and dismissive front desk employee whose behavior was nothing short of astonishing. When we asked her what she would do if she were in our situation, she actually responded that she wouldn't be in our situation because she doesn't travel because she's poor. I'm sorry, WHAT? When we explained that we weren't exactly wealthy ourselves, which was precisely why we'd booked through a third-party service to save money, she proceeded to lecture us about all the reasons we should never book through third-party websites. So, to recap: The HOTEL overbooked. The HOTEL canceled three rooms for four nights. The HOTEL failed to notify us. And somehow, WE were the ones being scolded? I've worked in customer service for over 20 years, and I can confidently say this was among the most disgraceful displays of hospitality I've ever encountered. Not once did this employee offer to help us find alternative accommodations. Not once did she assist us in obtaining a refund or offer any meaningful solution. She demonstrated absolutely zero interest in helping six travelers who had suddenly found themselves without the accommodations they had booked. And the cherry on top? When she finally gave us a phone number for a manager, we called it, only to hear the phone ringing in the EMPTY OFFICE DIRECTLY BEHIND HER. She had directed us to an unoccupied office rather than making any effort to connect us with someone who could actually help. The sheer audacity was breathtaking. This wasn't simply a reservation mishap. It was a complete failure of customer service, professionalism, and accountability at every level. A hotel has one fundamental responsibility: to provide the accommodations its guests have reserved, or at the very least communicate promptly and make a genuine effort to help when something goes wrong. The Blackburn failed spectacularly on both counts. What makes this experience especially infuriating is that a little kindness, accountability, and willingness to help could have gone a long way. Instead, we were treated as though we were inconveniencing THEM by asking what happened to our three rooms and four-night stay. My advice to anyone considering the Blackburn Hotel: STAY SOMEWHERE ELSE. Your reservation apparently means very little to this establishment, and if something goes wrong, don't expect anyone to lift a finger to help you. Travel is expensive. People save their hard-earned money, make plans, and trust hotels to honor their commitments. The Blackburn showed us exactly how little that trust means to them. Zero accountability. Zero compassion. Zero hospitality. If I could give zero stars, I would.

Incredible ! The breakfast is amazing ! I love a true bnb! The rooms can be challenging…read more The owner is amazing ! Best food in Staunton ! Love this place

We booked an economy room at Frederick House for a one night stay while on our way to the Outer…read moreBanks. The room was perfect, modern with historical touches, very clean, with all the amenities you'd expect at a chain hotel. We loved the downtown location, it was an easy walk to dinner and church. And the included breakfast was fabulous!! We hope to return and spend more time in Staunton!

My husband and I booked a stay at the Cope Foster House through this business (via VRBO) for May…read more2026. We reserved two nights at $200 per night, signed the contract they sent us, and received confirmation. Everything was finalized--we had a deal. Then, a week later, we received an email from the company claiming they had made a "mistake." Suddenly, the nightly rate had jumped to $375, and we were told there was now a three-night minimum. Our original total of around $400 was replaced with a new bill exceeding $1,300. Are you kidding? This wasn't a misunderstanding--we had a signed, legally binding contract. The company acknowledged the error was entirely theirs, yet they refused to honor the agreed-upon terms. That is not only unprofessional--it's unethical. You don't get to change the rules after the fact just because you want to charge more. If a business makes a pricing error, it's their responsibility to uphold the agreement--not punish the customer for their mistake. We are extremely disappointed by this conduct. It shows a total disregard for integrity and accountability. We will never stay at one of their properties again, and strongly advise others to think twice before booking with them.

While most of the properties offered through this service are nice, caution to those who have…read moreproblems with the cleanliness or maintenance of the homes. The women who runs the business, Joyce, makes it her business to treat you, the paying customer, as if you are the employee and she is in charge. Recently rented Buck's Elbow Mountain guest house, and after Joyce assured me that I would be happy with the property, it was again (my second visit) not sufficiently maintained nor cleaned. Guesthouses prices would suggest that they provide top-quality, throughly cleaned & well-maitained properties. That was not true, for the second time, with this property. The first time I had to cancel this property (roof leaking, dirty & old bathroom (yuck), old and unknown cleanliness level of carpet) my cancellation handled graciously as we were quickly and nicely moved to another property. During my second cancellation, handled by Joyce, she was consistenly rude to me on the phone and has since interrogated me as to why I chose that property. I had (had) rented numerous properties from Guesthouses over the past years. I won't rent from Guesthouses anymore as they have lost a customer due to Joyce's attitude towards customers.

The Fairfield Safety Rest Area is located off of Interstate 81 (I-81) southbound just south of…read moreFairfield, VA. It's interesting, the Virginia Department of Transportation web site lists the Mile Marker for this Rest Area as Mile Marker 195, but the physical posted sign on the brick restrooms building states "Mile Marker 199." (See attached pic). Very clean and convenient. Another good place to stop and rest, make a phone call or two, use the facilities, and stretch the legs. Additional amenities at this location include: handicapped accessible, telephones, including phones for the hearing impaired, picnic area with grills, vending machines, and a pet rest area.

September 24th, 2026. Penguin was here at the fairfield rest…read morestop in Virginia. It's small. 2 pee stalls. 2 poop stalls for mens bathroom. It's clean.

We stayed here this weekend. Originally we tried to stay at Shenandoah National Park and all…read morecampgrounds surrounding seemed to be full. I didn't think it was too far from skyline drive. We did enjoy the fact that we could just pick our own site as they weren't assigned. The bathrooms were amazingly clean. I was really impressed by this. Every time I went into the ladies room, someone was cleaning. Staff that I ran into were very friendly. They were packed this weekend probably because so many people were trying to enjoy the fall foliage and brisk air which makes it optimal for camping. The only complaint we had were the neighbors. We were awakened several times a night by their barking dog. During the day, the dog seemed fine. One other neighbor had a child who broke down in the middle of the night because the parents left them to go to the bathroom. Overall, great little place to camp. Will definitely return.

We arrived on a weekend with a lot of activities which was fine. However, we were told there would…read morebe live music on Fri and Sat night that would end at 10pm to honor the quiet hours. It is now 10:36 and we were hoping to be asleep by now (due to quiet hours rule) and the music is still blaring so loudly we can hear some really bad karaoke through the closed doors and windows of our RV. This is our first time staying here and it will be our last. Very disappointed.

I recently stayed in the Mimosa room at The Mark Addy for a weekend while visiting the area. What…read moreinitially drew me here was the beautiful mountain scenery and history behind the mansion (it belonged to Thomas Jefferson's Physician!) Upon arriving I was greeted by the owner Leslie who showed me to my room. The decor and layout did not disappoint! It was as if I was going back in time! Once in the room Leslie pointed out a coupon book for all the local businesses which I was already planning on visiting so that was a huge plus. Once I got settled in I spent a few minutes reading through a guest log in the room with written experiences from guests before me. I of course added to it on my final night. In my room was a clawfoot bathtub along with a pair of bathrobes and bottle of wine (upon request). The bed was very comfortable and the room was cleaned and organized in between nights. Breakfast was better than one could get at a renown country club and the quality was such that would make even the most hardcore Whole Foods shopper drool with envy. As an advocate for farm to table practices I was very pleased, especially considering how close they are to various farms. A recent reintroduction of their restaurant held in the "fountain room" of the mansion was a delightful coincidence since I didn't know about it when I booked the room initially. The young eccentric chef Andrew prepared a three course meal for us that tops any other restaurant in the area (sorry Blue Mountain Brewery). The intimate setting of the dining room with window views overlooking the sun setting over the Blue Ridge Mountains as my beloved and I shared a world class meal is apparently open to anyone even if they aren't staying, so beyond my recommendation on staying at The Mark Addy I IMPLORE you to make a reservation for a night of fine dining at The Fountain Room within the mansion. I won't waste words describing the overall scenery and atmosphere at The Mark Addy because they wouldn't even scrape the surface. Take my word for it - you HAVE to experience it yourself. It's no surprise that they have a high demand for smaller, more intimate weddings held here every year....can't wait to go back!

The Mark Addy has some things to keep in mind. Sure, there were some hiccups during our trip. We…read morerented the Kensington room, but when we arrived we found out that the AC was broken. While we knew the place had some old-time feel to it, there were some things that were a bit unexpected such as the bathroom door not closing and the TV being broken. The thing is that we weren't there to watch TV so that was minor (and clearly can be easily replaced). We found out quickly that when something goes wrong, the team in the Mark Addy will go far out of their way to try to accommodate you to the best of their ability. Without losing a step we were given access to an additional room in the event that we were too warm in the Kensington. We took advantage of that one night, it was not even necessary the second night so it was hardly an issue. In the evenings there was sangria provided, which was not only delicious but a really nice touch. By the second night we were already looking forward to it! What can't be overstated is how delicious the included breakfast is. I honestly was expecting the typical continental type breakfast. I was very mistaken. Their menu is creative, fresh, and absolutely delicious. It was more of a treat than it was just a meal. Overall, the place is an old-ish inn with some character. You're not going to find some modernized place and, yeah there are some quirky things that could be fixed. However, it's a whole FEEL that you get from this place and the view from the front is gorgeous. Add that to the quality of the treatment and food and I think you have a solid winner. I'm grateful for our great experience and that the Mark Addy went out of their way to make sure were were comfortable and happy!

If you understand what you're getting when you book at Darden, and why (at times) you're paying…read morecomparable to other hotels further away from campus then you get it. This is an older building, reminiscent of hotels we used to stay in growing up when we were on road trips. The Inn at Darden is on campus, and provides easy access to JPJ and the rest of the campus. We were attending a concert at JPJ and wanted to be able to walk. The room was only for us to sleep in. Getting the breakfast included was an awesome surprise even though we were planning on going somewhere else. We had a queen size bed, that did have television, a fridge, complimentary water, bathtub, everything you could ask for. My wife was worried about the sound of the AC unit kicking on was going to wake her up, so we set the AC on the lowest setting while we were at the concert, when we got back we switched it to fan and were fine for the evening. It was an older building, that has small flaws, but nothing that I wouldn't have expected from an older, student run business.

My mother and I stayed there for a wedding at UVA in May. It was basic room with a mini fridge and…read moremicrowave - the morning buffet was a bonus. Everything was fine besides the initial check in phone call. Here's the shortened version. Check in was 4 PM and the wedding we were attending was also at 4 PM. We called and spoke to lady at the Front Desk requesting an early check in. She was not pleasant. She told us there was no way we could check in early, but told us we could get ready in a locker room. Eventually we spoke to Eric who was incredibly pleasant, understanding, and helpful. And let us know we could check in an hour early to freshen up and dress for the wedding. Eric's customer service was amazing as he was our direct contact the day of our arrival and checked in with us to make sure everything went smoothly. Thank you, Eric, for making our stay at the Darden Inn so wonderful.