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Staunton, VA

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Hampton Inn Staunton

4.1 (42 reviews)
ModerateHotels
Open • Open 24 hours

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Nice grassy area with a picnic table, small Weber grill and what looks like a great pool ... currently without water.
Meredith R.

This review is written from a dog-owner's perspective. Planning to meet up with a local friend, we checked Hilton hotels within a ten mile radius. At $75 this, to our surprise, was the cheapest rate for our doggo. If I didn't have his crate, bed and feeding station -- I said this is from a dog-owner's perspective! -- I wouldn't notice that the room is a bit smaller than other Hampton Inns. The property isn't new, with furniture somewhat dated. (Really 3.5 stars. Certainly not 4.) All I care about is cleanliness, comfort and water pressure, with this hotel meeting my requirements. As you can see in the photo there's a big grassy area where one can walk their dog. And people do! But, despite the convenience of a bag-and-disposal station, some people don't pick up after their four-legged friends, so you have to be careful where you walk! That drives me nuts. The hotel is conveniently situated off the highway and less than ten minutes from downtown Staunton, with its quaint shops and restaurants. There's a nice outdoor pool, currently drained. I'd stay here again.

Chris C.

Another good Hampton Inn at this location. We have stopped here in the past, and we're confident they would reliver the same quality experience. Yes. They delivered in all areas, room cleanliness, friendly staff and amenities.

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7 years ago

Very convenient, clean, pleasant staff and very easy on and off to Rte 64. Price fairly reasonable all considered.

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3 years ago

Great customer service. Clean and Comfortable room. Breakfast was the normal fare. We would return in the future.

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11 years ago

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Ask the Community - Hampton Inn Staunton

Review Highlights - Hampton Inn Staunton

“Very nice stay at the Hampton Inn- Clean rooms- spacious bathrooms, very tasty complimentary Breakfast.”

Mentioned in 2 reviews

Read more highlights

Hotel 24 South

Hotel 24 South

(111 reviews)

$$

I stopped on the way between Massachusetts and North Carolina and turned out to be great. While I…read moreonly spent one night, and got in late, I'd love to go back. The front desk was personable and it was easy to get parking in the parking garage (granted it was a weekend and I believe the garage gets busy during the week). What really set it apart was the breakfast buffet, one of the best I ever had and a great value at $15. I loved the bacon, way too much after having multiple portions, and the scrambled eggs were probably the best I ever had at a buffet. Also had fresh fruit, staff was attentive on coffee/tea, even the bread options, while not many, were excellent. Great way to end my stay. No complaints at this hotel.

I'm being generous with this review…read more Granted, Hotel 24 S isn't a $500-a-night luxury hotel. We knew that when we booked it. But apparently expecting basic concern, hospitality, and customer service was still expecting too much. The room itself was fine. The real problem started on our second night, when the automatic entrance door--apparently programmed to remain open for approximately one second--closed on my girlfriend's head. The front desk employee came out and seemed unsure what to do. We were told, "You have to wait on the manager." Eventually, the manager appeared, asked my girlfriend if she was "okay," and that was pretty much it. No follow-up. No call to our room. No checking later to see whether she was still okay after BEING HIT IN THE HEAD BY THE HOTEL'S AUTOMATIC DOOR. Nothing. I wasn't expecting a medical team and a fruit basket. I was expecting someone in management to show a little genuine concern for a guest who had just been struck by their door. Then there's the bottled water: $6 for 33 ounces. I've stayed at the Ritz-Carlton and somehow survived without paying that much for water. At Hotel 24 S, apparently hydration is a luxury amenity. The experience continued after we left. My girlfriend accidentally left an expensive sandal in the room, so I called the hotel expecting to speak with someone about lost and found. Nope. I was told to contact ILeftMyStuff.com. Seriously? A guest leaves something in one of your rooms, calls YOUR front desk, and the response is essentially, "We don't handle that"? That pretty much sums up our experience. What was most disappointing wasn't the room, the overpriced water, or even the lost sandal. It was the complete lack of warmth and concern from the front desk and management. Everything felt detached and matter-of-fact--as though helping guests was someone else's department. Perhaps my expectations were simply too high. Rest assured, they'll be considerably lower the next time we venture to this quaint little town.

The Blackburn Inn & Conference Center - Beautifully-restored staircases in Admin bldg

The Blackburn Inn & Conference Center

(62 reviews)

$$

The hallways are stunning -- you pass through small glass doors to reach your room, and I have no…read moreidea what their original purpose was, but they're beautiful. On the fourth floor there's a spiral staircase leading up to a rooftop porch with sweeping views over the town and surrounding buildings. The architecture throughout the hotel is incredible; you can feel the history in every detail. Once I found my way to the actual front of the building, the driveway view was breathtaking -- grand and picturesque, lined with benches that give it an almost storybook feel, framed by huge willow trees. I'm completely in love with this place and highly recommend it to anyone who appreciates historic architecture and thoughtful restoration.. Go stay now!

Absolutely Appalling Customer Service. Book at Your Own Risk…read more I rarely write negative reviews, but my experience with the Blackburn Hotel was so outrageously unprofessional that I feel obligated to warn other travelers: DO NOT trust this hotel with your reservation. Our group of six booked three rooms for four nights through a third-party booking service, only to discover that the Blackburn had canceled ALL THREE ROOMS without so much as a phone call, email, or any attempt whatsoever to notify us. To make matters worse, our reservations were STILL showing as active in the third-party booking system. We had absolutely no reason to believe that six people would suddenly be left without accommodations for four nights. When we called the hotel to find out what had happened, the gentleman answering the phone explained that they had recently switched reservation systems and were overbooked that weekend. Apparently, our group of six was among 22 guests who had lost their reservations because of this colossal administrative failure. Mistakes happen. Systems fail. I understand that. What I cannot understand or excuse is the complete lack of accountability, empathy, or basic human decency that followed. The next day, two of the other women in our group and I went to the hotel hoping to speak with a manager and find some kind of resolution. Instead, we were met by an incredibly rude and dismissive front desk employee whose behavior was nothing short of astonishing. When we asked her what she would do if she were in our situation, she actually responded that she wouldn't be in our situation because she doesn't travel because she's poor. I'm sorry, WHAT? When we explained that we weren't exactly wealthy ourselves, which was precisely why we'd booked through a third-party service to save money, she proceeded to lecture us about all the reasons we should never book through third-party websites. So, to recap: The HOTEL overbooked. The HOTEL canceled three rooms for four nights. The HOTEL failed to notify us. And somehow, WE were the ones being scolded? I've worked in customer service for over 20 years, and I can confidently say this was among the most disgraceful displays of hospitality I've ever encountered. Not once did this employee offer to help us find alternative accommodations. Not once did she assist us in obtaining a refund or offer any meaningful solution. She demonstrated absolutely zero interest in helping six travelers who had suddenly found themselves without the accommodations they had booked. And the cherry on top? When she finally gave us a phone number for a manager, we called it, only to hear the phone ringing in the EMPTY OFFICE DIRECTLY BEHIND HER. She had directed us to an unoccupied office rather than making any effort to connect us with someone who could actually help. The sheer audacity was breathtaking. This wasn't simply a reservation mishap. It was a complete failure of customer service, professionalism, and accountability at every level. A hotel has one fundamental responsibility: to provide the accommodations its guests have reserved, or at the very least communicate promptly and make a genuine effort to help when something goes wrong. The Blackburn failed spectacularly on both counts. What makes this experience especially infuriating is that a little kindness, accountability, and willingness to help could have gone a long way. Instead, we were treated as though we were inconveniencing THEM by asking what happened to our three rooms and four-night stay. My advice to anyone considering the Blackburn Hotel: STAY SOMEWHERE ELSE. Your reservation apparently means very little to this establishment, and if something goes wrong, don't expect anyone to lift a finger to help you. Travel is expensive. People save their hard-earned money, make plans, and trust hotels to honor their commitments. The Blackburn showed us exactly how little that trust means to them. Zero accountability. Zero compassion. Zero hospitality. If I could give zero stars, I would.

Comfort Inn & Suites

Comfort Inn & Suites

(43 reviews)

$$

About 9 minutes outside of Staunton, and 15 from the entrance to the Blue Ridge Parkway, this…read moreComfort Inn served its purpose well for the three nights we were there. Our room was clean on arrival, with upgrade to king bed and plenty of hot water and pressure. The fridge and microwave were also nice to have. Room was straightened upon request by notifying the front desk of our desire. The free breakfast from 6-9 was actually varied and decent enough to be worth waking up for, with potable coffee, DIY waffle makers, name brand yogurt, choice of white, whole-wheat or bagel accompaniment to several cold cereal, cheese omelets and patty/link sausage. An extra hour until 10 would have been really nice, but management didn't see it that way. After a long day of self guided tours of historic hilly Staunton or scrambling over granite outcroppings overlooking the gorgeous blue tinted long valleys of the Blue Ridge Parkway, we didn't always want to clean up for dinner and preferred to hit the local Martin's supermarket or nearby highway joints for takeout, and just crash in our room. Dinner and beer sitting on the sofa were perfect ends to spectacular days. In case more inducement is needed, there was a Waffle House across the parking lot from this Comfort Inn. We didn't get there, but it was great to have that as an easy option.

When we travel we always stay at Comfort Inn and Suites, and we travel a lot. Most are well kept,…read morebut this is one of the worst we've experienced. The place is mediocre at best. What's worse is I I was overcharged for the room, and my credit card charged without an emailed receipt being sent. I found out when I happened to check my card. The front desk manager was not helpful, or even interested in my complaint. This is poor management, and reflects poorly on the company as a whole. Disappointing, because the area is really beautiful.

Hampton Inn Staunton - hotels - Updated October 2026

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