Avoid this shop. I paid to have the LCD screen on my MacBook Air replaced, and the repair was done…read morevery poorly. When I got my laptop back, there were bright, uneven patches of light running along the entire bottom edge of the screen, just above the hinge. The technician told me the issue was caused by alcohol used during the repair and claimed it would evaporate and disappear over time. I waited five days as instructed, but the defect remained exactly the same. When I returned, they refused to honor the 100-day warranty printed on my receipt, despite the repair clearly being defective. To make matters worse, the technician actually changed my laptop wallpaper to a dark background in an apparent attempt to make the damage less noticeable instead of addressing the problem. This was an extremely disappointing experience. The repair was substandard, the warranty was not honored, and I felt they were more interested in concealing the issue than fixing it. I would not recommend this shop. Save your money and take your device somewhere else

From the owner: Cracked screen? Slow laptop? Battery dying fast? At King…read moreMobile + Laptop Experts, we bring your devices back to life — fast, affordable, and guaranteed. 💥 Trusted by hundreds in Ottawa. 📍 Visit us at 308 Rideau Street. ⚡ Expert Repairs | Genuine Parts | Honest Service

I messed up my pc while upgrading and this Canada Computer was awesome with getting my PC back into…read moreshape! a huge shoutout to Ian for being an amazing helping hand in getting my pc upgraded and up and running. if you're ever in, I highly recommend Ian to help you out!! :D

If I could rate this store lower I would…read more Went to buy SODIMM 32GBx2 - clerk didnt know what "SODIMM" was (I mean its ok, I guess "laptop memory" also works), and transaction was pretty quick. Went back today to return it as per their policy, and was told the manager went on break, 'ok, cool - when will he be back?' "Around 30 minutes" - 35 minutes pass, I come back "Oh, sorry manager is still not here yet, come back another day or in the afternoon when the technician is here." Like holy cow, how can an associate not be able to do a simple return? Is it so hard? Ive returned things to associates at Walmart in less time. Called CS - they called the store and by the time the call was done, the manager had finally returned, I went back and completed the return. Sufficed to say lost 40 minutes of my time and $3.75 to return simple RAM. First time shopping here, and my last. Corporate should save it's money and close this location judging by the other reviews.

This was refreshing change for us; we usually go to the Bayshore shop. Not sure if this shop is…read moresmaller than the Bayshore one? Just went in to do a bit of research, and got my answers. There was a lot on display, as usual, and I got to "test drive" one or two items.

Apple Rideau staff is very rude and tried their best to discourage me from buying what I wanted and…read moreneeded because I had on a Star of David.

I went in looking for a desktop and was told someone would be right with me. I waited 10 minutes…read moreand despite there only being 3 customers in the whole store, I was never contacted for help. I saw a desktop computer for $2,600 that I was very interested in, but had to walk out.

I'm going to give a ton of love to this Best Buy. I don't get the low ratings…read more I stayed at the Courtyard Ottawa East during my entire visit. My view consisted of seeing the Starbucks cafe that I visited every day. I could also see this Best Buy across from the cafe. After picking up a grande chocolate cream cold brew as my birthday perk, I parked in the Best Buy lot and consumed it immediately. It was so good. I then got out of the car and headed inside this store. When you look at this store's exterior, it has that typical pointy blue box look. This store has probably been around for at least ten years. However, when you walk into this store, it's stunningly beautiful. I loved looking at the Marshall speakers and headsets. The display was appealing and you could press buttons to check out the sound coming out of these devices. I saw weird items, such as self-cleaning water bottles that were on sale. There were two models and the cheaper one was going for $89 after a $10 price reduction. Yikes! I hope that they self-clean well for that price. I found a Casemate chain phone wristlet. It looked cool classing up your phone. I kind of like the extra security of having the chain around your wrist. Although my phone case does have a PopSocket, I have dropped my phone a bunch of times because I can be a klutz. This wristlet was my present to me. I browsed some more. I like that associates here don't approach you to ask if you need any help. Leave me be to explore. If I have questions, I will hunt you down. My usual routine is to check out the Google Pixel section. I am happy with my 6a phone, but like looking at the newer 7a and 7 Pro models. The Google Pixel Watch is also nice to look at. I went to pay for my item. I had a nice man helping me with my transaction. I learned that my wristlet was on sale and that $14 was knocked off the regular price. Yay! I paid with a credit card. The transaction was successful. I thanked the man, grabbed my item, and headed to my car. It was straightforward adding this accessory to my phone case. It's stylish and functional. It's awesome! I enjoyed shopping here. I'd return when I'm in the area again. (276)

This is the second time I have needed help with my computer. Being an "elder" the intricacies of…read morethe tech world can be a tad daunting. Nevin, from Geeks know This is an incredibly knowledgeable technician who explains things clearly and knows his stuff. His service is friendly, professional, and clear. Without reservations I recommend Nevin and Geeks Know This as the best in Ottawa.

From the owner: Welcome to our computer repair shop! We are your one-stop-shop for all your device repair needs…read more Our expert technicians are trained to handle repairs for any device you bring in, from desktop computers to laptops, smartphones, tablets, and more. We offer a wide range of services, including accessories (cables, montiors, external drive), onsite technician visits to fix your device in the comfort of your home or office, remote support for fast and convenient repairs, antivirus software to keep your device safe from viruses and malware, and data recovery to retrieve lost files and documents. In addition, our professional IT services can help your business run smoothly and efficiently. Whether you need network setup, server maintenance, or cloud computing solutions, we've got you covered. At our computer repair shop -- Geeks Know This, we prioritize customer satisfaction above all else. We strive to provide fast, reliable, and affordable service that exceeds your expectations. Come visit us today and let us help you with all your device repair needs!

I was pretty convinced that my computer was toast. It was 5yrs old and worked well but it sounded…read morelike a helicopter and if you put your arm near the fan you likely would've gotten a burn... Yes, it was just that hot. *yikes* I tried taking the laptop to another larger computer repair shop and they told me that it would cost more to troubleshoot it than what the computer was worth. Another repair co told me that likely the motherboard was toast and fixing the fan wouldn't be worth it. I'm so glad I didn't give up hope. I came to pc room. First, they don't charge you to troubleshoot the problem. Which as a business was a lot of their time spent, not getting paid. Second, George called me and gave me s really candid opinion of what he could or could not do for the computer. He gave honest feedback and didn't over promise. I really felt like I was in good hands- he seemed knowledgeable, honest and quick. Third: this guy totally delivered!!! My computer is soooooo quiet and works beautifully. It doesn't overheat, even after being on for 8-10hrs straight! Fourth: totally affordable. At the potential cost of having to buy a new computer, for a little cash I have what feels like a new computer. Would 100% recommend pc room. Disregard that the building looks like a shack.

PC resets every now and then. Hangs up for no reason. Am continually restarting the machine. So…read moredon't be surprised if you get a piece of crap.

They don't exist at this address. Called the number and got a guy who didn't even answer with the…read morecompany name. Seemed sus, so I opted to not book an appointment.

My experience with Charles was horrible as of yet; simply put he's a fraud. He said he did work on…read moremy computer, and never did. He outsourced soldered of some wires together that has failed within the year and said he replaced a logic board on my MacBook Pro. I came in with a flexgate issue and he told me it was the logic board. He charged me over 700$ for this hack job. Next step, small claims court. See below of which Charles and Snappy Tech has yet to respond. I'd be happy to clear this up if he wouldn't keep blocking my emails that I've sent. Charles, please send me an email and respond. ____ Hello Charles, Please respond to the email below before further action is needed. Thank you. Sincerely, Patrick Gordon Begin forwarded message: From: Patrick Gordon Subject: Re: hello. looking for a quote for a screen repair on a mac Date: April 18, 2021 at 6:41:04 PM PDT To: Snappy Techs Hello, In June of 2020 I brought my laptop to your company and requested a screen replacement due to no image being displayed. I was told a motherboard was the issue after a diagnostic screening. I paid $734.50 for a new motherboard. In fact, the motherboard was never replaced. As you can tell from the photos below, a sub-par attempt to fix a broken cable was done which less than a year later has yet again resulted in a broken display. Can you please correct this invoice error and refund the appropriate amount? I assume this was simply a billing mistake and not fraudulent. I understand the laptop is still under warranty, but I assume you will understand that faith in your company has been lost as of yet. Thank you for your time. Sincerely, Patrick Gordon

The tech and tickTock tech saved my job.... or help me secure my job that i'm currently working. My…read morecomputer wasn't booting up at all and was sitting on a blank screen. In desperation I called random places and everyone wanted 2 to 3 days to fix. They sent a tech on-site and who performed some diagnosis magic, swapped a chip in the motherboard and viola! They also got rid of excess moisture from my computer... I don't know how that happened but all working now. I made it to my interview on time and saved my bacon! I owe you because my Ontario experience is better with your super fast help! Thanks!

Yash was awesome! He fixed my printer problem quickly and efficiently and showed me how to backup…read moremy system. I would not hesitate to recommend him at all. Very pleased with the prompt and professional service. High praise and my thanks!! M. Picard

I can't say enough good things about Dave at tech360. Our public sector organization retained his…read moreservices years ago, and I have found him a miracle worker when it comes to giving new life to old systems, making well-considered recommendations for replacements, and patiently explaining the ins and outs of the IT world. Most recently, I called in a panic because the computer I was using to work remotely suddenly blared a scam alarm. Dave calmed me down, listened carefully, gave me priority steps and made space in his schedule for my poor old PC. Just now, I got the good news: he got to the bottom of the problem, cleared out the bad stuff, re-installed the good, and has my PC waiting for me. Bravo, Dave! I am SERIOUSLY impressed!

From the owner: tech360 is an integrated technology and communications company that provides professional web…read moredevelopment services, AODA document remediation, and on-demand IT to small/medium businesses and organizations. We operate locally in Ottawa, Ontario, and remotely across Canada.