I thought I would give this company a go, wish I hadn't! The first carpet they put down had burn marks in it right but the door, which to be fair they replaced with something else . The something else looked good but the quality was terrible. I kept finding pulls in it so rang them back up where they would send someone out to look at it. The guy advised me it was faulty took pictures and told me he would write a report for the supplier. 3 months later I heard nothing so ringing back up I spoke with Mickey himself. He told me I had glued the carpet so the supplier had reviewed the "written report" and said the warranty was void. No one rung me to tell me that! The staff member who dealt with me had left and I certainly hadn't glued it! He just so happened to have left the company along with the pictures of my pulls (which he cut off when he came). When I asked for the report and pictures he said he couldn't provide them as they never wrote a written report. I immediately realised he hadn't ever bothered to send my problem to the supplier making the decision himself , refused to give me their details so I am now stuck. When I challenged him out right he couldn't get his words out stuttering like a small child. He offered to come round to the house to address the problem but to be fair I do not trust this shady character! He made me so mad as he was blatantly lying to me. I am putting this down to a bad experience and the saying you get what you pay for rings true. Back to using his competitor near asda. read more