I went into the shop on Saturday & I was not impressed. The display was just a load of carpet rugs…read morechucked up a wall & very poor presentation. There were no staff & the staff that were there just could not be bothered to help or assist us. I would not recommend using this company at all.

Absolutely awful customer service. Wouldn't finish the work over the sake of a few quid when they…read morehave had the majority of the money for best part of a week and then expect us to wait until the following day for parts they didn't have prepared. Charged for parts that apparently do not exist! Wickes have the bits for future reference guys, although I would expect supposed 'professionals' to know this already. Finished off poorly. Charged for other parts not received and all the mess and rubbish left behind. Can't rate lower than 1 star. Stay clear!

Carpet rucking, underlay not laying straight under the carpet. Carpet fitter hammered in the screws…read moreto the threshold bars instead of screwing them and they are now coming out. The bars need to be replaced in order to get a good fixing. The guys in the shop don't want to deal with the problems with their carpet fitters. The carpet fitters said they had dealt with the problems when they hadn't. If the owner didn't have the ability of a small child in handling complaints and the carpet fitters weren't liars my experience of purchasing carpets would've been a lot better. The website says the carpet fitters are experts. They are only expert in lying.

Nice bunch of blokes, very friendly and good carpet fitters. Not a huge selection but good prices…read moreand available when you need them which is important. They come out and measure up for you and are very efficient. They do have carpet books you can look through and order if you don't need it immediately. Quite a good range of offcuts too for smaller rooms. They also have a nice selection of Lino at good prices Car Parking is available on the road sometimes or you can park in Bethsda Car Park just round the corner.