My family and I played the CSI room back in May (apologies for the very late review). First off, yes we arrived late due to getting stuck in construction. We came all the way from Ann Arbor. Our game was at 3:00 and we showed up right at 3:00 instead of 2:45 to allow for time to use the bathroom and sign waivers. I understand this was our fault but still...when we walked in and told the man at the front counter we were here for the 3:00 game the first thing out of his mouth was "Well you're late!" I knew that and apologized and said it was my birthday and we got caught in construction coming from Ann Arbor. After that we were given a "lock demonstration" by this same man who was extremely condescending the entire time. He treated us (all adults) like we were 6 year olds who had never seen a lock before. Once we got into the room, I was surprised that there was no video orientation or anything remotely "fun". The game master simply read at least an entire page off of a clipboard of rules and a brief synopsis of the room's scenario. It surprised me that this long orientation took place INSIDE the room, so I hardly paid attention as my eyes were wandering figuring out what I was going to do first once the timer started. I do remember certain rules she said about not needing to do anything with electricity (duh). Starting out - this room has no CSI theme WHAT SO EVER! I expected a dead "body" covered with a bloodstained sheet on the floor, crime scene tape, or evidence markers...or...SOMETHING! The decor was highly disappointing and did not hold up to the theme the website promises. Also, they mark things in the room as "not a clue" by using circular white garage sale stickers - super tacky. As we progressed through the game, we found a lamp locked away (this isn't giving too much away) and I said out loud to my group "don't plug it in! She told us not to use electricity!" Well come to find out...we were supposed to plug it in and our game master had to give us a clue to tell us to do so. In fact - we ended up using electricity for at least 2 more clues off the top of my head! That's my main complaint - the "rules" that the game master told us during orientation directly contradicted the game. Also, I didn't understand the clue system. We were told we could ask for 3 clues, but then we would get clues randomly throughout the game...so we figured the 3 we asked for would be "big" clues. Nope. Just normal clues like we had already been getting. So I don't get the point of a "3 clue limit" if you just get them routinely from the game master anyway? Another thing that got in our way while playing was the page-long texts we had to read. At one point, we read an entire page about how to correctly use a ladder and "if we didn't do it correctly we would immediately be removed from the game no refunds blah blah blah" it took at least 2 minutes out of our game play to read each of these pages - and I recall at least 2-3 of them being in the room. Another huge complaint we had was that this place does not do wrap ups! We did not escape our room, and we were not told what we missed or what steps were next in order to escape. Escape rooms should always offer wrap ups if the group wants one. You may think it's a smart business move to not wrap up so I'll come back and try the room again, but after everything else that occurred, I will not be back. read more