This place is the definition of controlled chaos. It's highly entertaining watching this place fill…read moreup with little ones; it's nonstop commotion, but my kiddo loved it. They're currently building a Super Slide, which looks pretty cool. They also have a small arcade and a little cafe where they sell pizza in case you need to feed a gaggle of little monsters. It's very affordable and a nice place to catch a breather while your kiddo burns off some energy.

I called weeks prior to plan something for my one years old birthday for her to have something…read moreinteractive and fun. I was reassured countless times I could jump WITH my daughter because she was not able to jump by herself yet. I called three times to clarify, overly thorough one would think, NOT the case. First off, they explained to me we all three, husband, daughter whom is 1 and myself had to have full price tickets. Then I was informed of a parent pass AFTER they made me purchase the other tickets and refused to refund me. Secondly, you are NOT able to jump with your children, you have to stand beside them and you can not be touching the trampoline itself. Third and final, when I asked to speak to someone, I waited 45 minutes and when she did come she said it was not her problem that I couldn't read the website. I read the website to her and anyone else whom was present and it says kid friendly, all ages. I called corporate and still have yet to hear back, but this location was less than helpful and the employees were extremely rude and lazy to say the least. The place was trashed, food all over the floor, pop someone spilled but no one picked up, just placed a caution sign over it and it had been there for some time because it was sticky and not just wet. There was a line of at least 10 adults and the two people behind the counter were talking about their weekend. The woman whom was doing the concession stand was texting and didn't even acknowledge the mom with three kids whom had been standing there for at the very least 10 minutes.

You know I just have to give this place its kudos. If you are going here I assume that you have…read moreaccepted that the eyes of your pocket book are going to be gouged out as you drop money on drinks food and the various forms of entertainment here However as the curse of oedipus lingers over your bank account you will find this place had more than its share of interesting experiences. This includes dodgeball, lazer tag, a full arcade, foam pits, and I even saw some go carts in another room. I think this place deserves credit for having more options than other places of this ilk. If you have accepted the cost, then you are ready to have the time of your life and you've never felt this way before. Yes I swear it's the truth

Went over the weekend with family and this place allows two teen girls to dress up like animals…read morewith masks and gloves and film themselves acting like animals, apparently this is called "furry".....how do you explain this ridiculous behavior to a 3 yr old child?! So I along with other had to leave because these parentless children want to act like fools. When we asked management about it we were told that they can't not allow them in because it would be discriminatory.....what about everyone else's rights!?! Plus I'm sure these videos with other children in them will go on the internet for all of the other "furry" to see! Don't go unless you're ok with that!

Rick and Devin were extremely helpful. We checked out other Zap Zones, and this location is the…read morebest!

Super rude. Understaffed. Have a menu of five things ran out of FRIES. The manager/owner was so…read morerude when we asked why we were waiting at a table for 20 minutes. Just the way things were handled were so wrong after we spent $350 on 6 people for wrist bands and four drinks. When my friend ordered a drink after we just tipped the bartender ten dollars for two drinks the time before she said "I hate making that". Like Dave and busters would never. Very rude experience we won't be back.

My daughter asked if she could do flips with the ultimate package. The girl at the desk said yes…read more Five minutes later she was told otherwise. She wanted her money back and was met with a hostile manager. He walked away, but not before he pointed to the No Refund sign. They weren't going to accommodate her. Then my daughter asked if they could be given a pass for a different day. (Proud mom moment) The girl at the desk said yes and then wrote yesterday's date as the expiration date and thought she was slick. They were all rude. Wish her luck using this pass at a different location!!!

Cool place but granddaughter had to find someone in order to climb the wall. 95% of the employees…read moreseem to be playing all the activities instead of working.

This is place is okay located in Sterling Heights. Took my son…read more Here for a soccer mates birthday party. The staff was very friendly although all younger kids running the place . They were very polite and helpful. So older children seem to take over the basketball courts knocking other little kids over would be a con for me . The staff didn't even stop them. The place could be a little cleaner would be my other con but for a place for kids not a bad spot at all. I would take my son back if he asked. The children seem to enjoy the pizza,arcade games and bumper cars and bull ride.

Worst experience ever! Don't go there! Very less items to…read moreplay include in the day-pass. Have to pay a a lot extra to buy coins. Very less place for parents to sit. Drink, food is expensive.

Always great! This place always has something for everyone. Whether it's a small trampoline, or an…read moreobstacle course, there is always fun to be found! Love coming here. Staff are chill, bathrooms are clean, great place!

I held my daughter's party on December 21, 2025, at Sky Zone in Bradenton, where I received…read moreterrible service from the receptionist and the manager. Upon arriving, the door was closed even though the place was open to the public. I waited at the door for about 10 minutes until someone came and opened it. Once inside, I waited in the line designated for events and parties for 10 minutes, but no one came to assist me. I then went to the general customer service line and waited until I was served. At no point, either by phone or in person, was I informed that I could only enter the room to decorate 10 minutes before the party started. I went to the room to decorate, and after decorating, I was told I would have to pay $100 to keep the room decorated until the party time. My guests called me to ask me to open the door, as it was still locked. When I left the door open, the manager went and closed it. I told her I had left it open because the door was closed and people couldn't get in. She was incredibly rude and told me to go and see if the door wasn't already open. She was very rude to my guests and even added a child to my guest list who wasn't mine. In short, terrible service, and I do not recommend this place to anyone for a party.

Bummer that I had to listen to someone vacuuming when I was trying to watch my kids play.read more

This is a costly experience with arbitrary rules for 'safety reasons'. Exposed hard edges,…read moreuninflated stepping stools with masking tape on the sides in the Ninja area are likely to cause an injury. Their extensive waiver won't protect them from a poorly maintained facility. They refuse to allow comparable grip socks; another money grab, misrepresenting the actual cost to participate. The bathrooms were clean, but boy's restroom had broken soap dispensers.