Ethan was the best team member, doing above and beyond for his job. He was very kind and helpful to…read moreeveryone and enforces rules while making sure everyone has a good experience.

This place continues to loose customers and get worse and worse reviews…read more I use to go there all the time and this place went down hill fast!!!! 1. Never answer the phone at location 2. Never have balls for dodgeball, the two basketball rims or for full court basket ball. 3. Never enough workers so multiple attractions are closed! You will waste your time driving to commerce, get there, pay your money and not have fun!!! But hey don't take my word for it!! parents waste your time driving out there, gas, money and see for yourself!!!

So i went today actually 2 nd time you guys are good but pls stick to your saying about the…read morecleanest park found used socks near foam pit and pls make the flip zone cars much faster at going upside down i went on it and i feel right now urban air you guys are still good love you guys and will definitely return

We visited the urban air so my grandson's birthday. Miriam was extremely nice.She helped us out…read morewith my autistic son and helped him play the basketball game the entire staff was respectful, helpful and very pleasant, especially vayla and Mariah they all made it worth coming back again

I've been to tons of places like through the years they are all pretty much the same including this…read moreone except one thing ... the staff . All of these places are mostly run by young people I'd guess 16-22 ish including this location. The difference is hands down the kindest most helpful staff I've ever seen or dealt with at one of these. All of them every area we ventured too. One of the kids lost the arcade card i went to the desk to buy a new one i assumed it was the only option i had. The young man working on his own pulled up the information needed to find the old card and replace it for me. It's the little things. The young men that ran all the games and bumper cars all so helpful and kind. Good job guys we will definitely be regulars.

Super rude. Understaffed. Have a menu of five things ran out of FRIES. The manager/owner was so…read morerude when we asked why we were waiting at a table for 20 minutes. Just the way things were handled were so wrong after we spent $350 on 6 people for wrist bands and four drinks. When my friend ordered a drink after we just tipped the bartender ten dollars for two drinks the time before she said "I hate making that". Like Dave and busters would never. Very rude experience we won't be back.

My daughter grew up. Going to gym America. Now I have three granddaughters that are going there. I…read morewould highly recommend this gym if your child is interested in gymnastics. They have something for all ages, boys and girls.

What a wonderful place! My son has been going to Gym America for many years and we love the…read morefacility and staff. They take the time to work with each child on perfecting the skills they know and their individual development as they work to learn new skills. I would recommend them to anyone!

We just purchased a Rainbow series castle playset through Kids Gotta Play and had a wonderful…read moreexperience! Alex went above and beyond in helping us get set up to build it ourselves and giving us so many tips ahead of time. We started out looking at Lifetime playsets but once we compared the actual size of these sets to a Rainbow, there was really no comparison in terms of build quality and longevity. The Rainbow can accommodate little kids and big kids of all sizes and I have so much peace of mind knowing it's strong and sturdy enough to hold everyone safely. We've got kids ranging from 2-13 years old playing on this set everyday and they all love it for different reasons. We ended up building this ourselves because we didn't want to wait for the installation lead time. The poor quality of the instruction manual is the only area I cannot give Rainbow five stars (which is a reflection of Rainbow and not Kids Gotta Play). The instructions combined way too many steps into a single diagram on each page and used vague wording or not enough wording to explain the steps. We luckily had the help of a family member who is also a handyman. And Alex made himself available by phone to help answer questions when we still weren't sure on something which was so helpful. Other than that we're so happy with the purchase. I talked to Amy, Stephanie, and Jenny as well and they were all helpful in the decision process! It was so worth it to buy a playset through a local storefront where we could try out the sets in person, decide on options, and have real people in the store who know about the product and could answer any question about it.

UPDATE: after escalating our issues the only way we knew how I must give a big thanks to Amy…read moreGurnow. Amy took ownership of our issues and concerns and worked to get them corrected quickly. Amy stayed in contact with me through the entire resolution process and provided a lot of great information to us. Thank you Amy for making our situation better and getting our boys playscape fixed.

I understand this place has produced many great athletes and is professional with many great…read morecoaches and reviews. We found the head of the xcel program woman very warm and genuine. It doesn't dismiss our bad experiences here even though mostly out of the owners/ coach's control. my daughter enrolled into the gold xcel program last summer as a 10 year old. I gave her a text/ call only phone for emergencies to bring to class. A group of girls on the team( 2 and 3 grades OLDER than her!)asked for her number and harassed her over days via text. My daughter was nothing but kind. She was also harassed enrire classes by same girls in person. I screenshoted the texts to send to coach/owner so it was undeniable. Gym had a meeting with the girls families and I was apologized too. Coach said the harassment was jealousy of skills. My daughter broke both bones in her arm very badly during a practice while doing a flip off bar. I met ambulance there and was told by my daughter and another student my daughter landed the flip on her feet and arm hitting bar was cause of break. You sign a waiver and assume risks when doing gymnastics so I did not blame coaches/gym and was kind. I kindly emailed Olympia after incident asking any coach input how my daughter broke her arm so that if she returns to gymnastics she could learn from mistake and not repeat it. Almost 2 WEEKS later , a coach called me and said she saw my daughter fall and she broke arm on ground. I told coach it doesn't really matter but since my daughter's story did not match is there video they could review? Coach told me the " No. No video evidence. cameras don't reach to the back of the gym where the bars are" So I was lied to or they don't have cameras in the back of the gym which is a safety risk on many levels to me.

this is the gym i go to and it is amazing! the coaches are great and are so helpful. they have big…read moregarage doors that they open sometimes when it's nice out and it's not stuff at all. it can be a little bit crowded but there's enough space to still practice and the coaches are still able to help all of us.

The customer service here is amazing!! I will definitely be bringing my kids back! The manager…read moreMarvin was so kind and accommodating and made s

Was on 2nd visit to Launch Family Entertainment on 04/12/25. Took 2 of my nieces for one of my…read morenieces' birthday. Had good time. Want to give shout out to Kiavia S. who was bartender who provided excellent friendly service. She suggested and made me a drink called Sex on Bell Isle, which was delicious and exactly the refreshing drink that I was looking for.