My wife and I wanted to thank the entire team at Gagnon! Our experience from the day we walked…read moreinto your showroom, through the installation of our new fireplace was excellent! Keep up the good work/service! Thanks again! Dan & Janet

Great selection great prices good customer service…read more............................... Recommend for sure Gas or elec

They don't fix flooding issues. The manager will promise solutions while charging over $5000…read more Find another company that can actually repair your basement without charging a small fortune!

Did wall strengthening and waterproofing basement wall all aspects went very well and quality of…read morework was better than expected

Had my gas fireplace finally serviced after living in my house for 6 yrs. The tech was amazing! She…read morewent above and beyond and made my fireplace look like new. Couldn't be happier. Will be using my fireplace a lot more this winter. Thank you Chimney Guy

Have used this company for years and they were always very reliable but for some reason they do not…read moreanswer their phone or return messages anymore. Not sure if they went out of business or what's going on but my wife left 3 phone messages and 1 website message and never heard from anyone. Will look elsewhere

I can't say enough good things about Kampo and Tim, about two months ago our air conditioner took a…read morecrap and he was there the next day walked us through what he's going to do and it was a fair price, so I would definitely do business again with Tim thank you again for being there when we had nobody else to turn to!!!

Joni, service quality meat! The fish is phenomenal, the ribs are of high standard. The drinks are…read morevery generous. It's our go to place.

The slab they mud jacked still slamted towards house. They are coming to fix it but why not done…read moreright the first time? Also did it in the rain which im worried about the longevity of it. Lastly argued with me in the phone saying that work that was quoted was actually done and I owe them for it. I would use someone else next time. Edit: they did come back and rectify.

The ABT was super efficient and we're able to deal with unexpected circumstances with ease. The…read moreteam was easy to work with, very knowledgable and very pleasant.

Dan and his crew, Jayden, Logan and David are absolutely amazing! They showed up early to the job…read moreboth days, take great pride in their work, are meticulous, clean up after themselves and are very professional! We highly recommend ReNew Garage Floor Coatings!!

Northside True Value lost me as a customer before I even purchased anything. The experience of…read moretrying to buy something from them online was bizarre and it's a good example of how communication skills and good customer service skills are so important in business. They had an item (chainsaw) listed on eBay that I was interested in but I had a couple questions that I needed answers to before I bought it. So I sent a message to them through eBay. I received a response that was so illiterate that I simply couldn't understand it. I only had three questions. 1) Did they happen to have the same chainsaw but with a longer bar than the one listed on eBay (they are an authorized dealer for the brand)? The chainsaws are exactly the same but it can be ordered with several bar lengths and I wanted a longer bar. 2) If they had it with the longer bar and I ordered it directly from them would it still include free shipping as the one on eBay? 3) Since I was ordering from another state, would I be paying sales tax? The response I received didn't answer any of the questions. It just said they had the chainsaw with the shorter bar. So I wrote again to the email address listed on their website and I received a reply from Jay Vanevenhoven who I believe is either the owner or the manager of the store since his picture is on their website's home page. He informed me that they didn't have the chainsaw with the longer bar. Despite that, I was about to order it with the shorter bar when I decided to read the entire eBay listing. The problem was that three detailed item description sections in the eBay listing said it was a much smaller model chainsaw of much lower value. I figured whoever made the eBay ad simply goofed but I had to ask. So I emailed Jay again to make sure that I would be ordering the correct chainsaw. What I received was a short, blunt response in all caps. Here's a cut & paste of his response: "IT IS WHAT THE TITLE SAYS IT IS" But most of the detailed description said it was a different, much smaller chainsaw so my question was an obvious one. Now, maybe Jay simply isn't aware that typing in all caps is the internet equivalent of shouting and considered poor etiquette but I suspect that he was just irritated that I asked a perfectly legitimate question. I responded by saying that if he was buying something but the details of the item described a completely different item, I would guess that he would ask for a confirmation that he was buying what he thought he was buying. But apparently that made Jay angry. Now I had to decide if I would buy an expensive product from a company whose boss gets mad when you ask a him a very simple question. On top of that, one of his employees is apparently illiterate and should either learn English or NOT respond to customers in writing and another employee can't answer three simple questions all of which could have been answered in a single sentence. I don't think so. This experience was NOT a good example of customer service to put it mildly.

Brought my snowblower into their power center for a tuneup. When I used it next season the gas…read moreline popped off the gas tank. I tried to clamp the gas line on there myself and couldn't. Eventually I brought it back in there to get the problem fixed that they created and they charged me $48! I brought in a perfectly functioning snowblower and it was returned to me in worse condition. No apologies. No efforts to bring down the price or give store credit.