Dr. Ito is amazing Doctor, person and Care provider. Her staff is very efficient and friendly as…read morewell. This review is Looong over due as Dr. Ito has been keeping me healthy for over 10 years now. Can't say enough about how thankful i am for her and the care she provides. She's helped me with ALL of my health care needs; and there's been many. If you are Blessed enough to make it onto her regular patient list, you will understand why I wrote this review. Mahalo Dr. Ito and Team for your DECADE+ of quality care.

Called and was asked to hold and then forgotten. I then read reviews that they are NOT accepting…read morenew patients. It would have taken just a little bit longer to tell me that.

Been going to Dr. Okimura for about 5 years now. She is very easy to talk to, very understanding…read moreand doesn't dismiss your concerns or worries like some doctors do. You give her your symptoms and she will work with you and help you. The staff is nice and friendly too but it's definitely the doctor I find is wonderful! I highly recommend her and find that she's great to work with. If you are looking for a new and friendly family doctor I give her a 10 stars out of 5!

I joined as a patient of Dr Okimura's through the MDVIP program. Age and a degenerative condition…read moremake me a complex patient who needs more care, an array of specialists and a PCP who can coordinate and advocate for me. Doctors like that are hard to come by nowadays. In fact, I decided to leave my last PCP when she stated her preference for two patient visits per year and the use of urgent care and the ER. She was candid about HMSA's reimbursement switch to a capitation plan as the basis for her preference. I empathize as I think this new payment system is detrimental for the patient too. So that wasn't going to work for me so I found paying the MDVIP fee a good investment. Dr Okimura has in-depth knowledge of my health issues and she is sincerely invested in finding solutions and helping me to be the best me. She is incredibly empathetic, timely responses to calls and emails and comes with well rounded knowledge. I really appreciate that she respects that I know my body and always takes my input into consideration. I highly recommend Dr Okimura!

Office is located on the 4th floor at the Kuakini Medical Center…read more Reasons why I enjoy visiting Dr. Tanabe: -NEVER a wait more then 5 minutes in the waiting room. -While waiting in the waiting room, there is a refreshment station for ice cold filtered water or brew yourself a fresh cup of tea. -While waiting you can perusal the vast selection of skin care product recommended by the Doctor herself. -Staffs greet you with your name and are almost too friendly -Dr. Tanabe spends more then a few minutes to diagnose your problem and ensure you walk out with all your illness addressed. Thank you Dr. Tanabe

Dr Tanabe has been my doctor for years. She knows what I have before I even come in lol. She's…read morealways there for me even when i'm off island. She's the best and always knows how to make be feel better!!! 5 stars for dr tanabe!!

Rebekah Fu is an outstanding MD but sadly has no space to add any new patients. I've been seeing…read moreher for nearly a decade--she's excellent at referring, following up and listening to her patients. Fortunately they hired a new internist Dr Jan Hua, whom is very observant and excellent as well. The APRN they've hired are excellent as well. We have had my husband seen by Neesha Shah twice in the past 2 months and we were both impressed with her care and efficiency. We have not met the other APRN but expect she's great too. Neesha saw my husband for a pre-authorization before a surgery. More recently she saw him because of an issue that we wanted to get an urgent consultation and she fit him into her schedule and helped address the issue promptly.

Dr. Fu is awesome! I love her so much. I was lucky to be placed in her care almost ten years ago…read morewhen I was diagnosed with lymphoma because I didn't have a primary care physician. She was warm, approachable, friendly, and very kind from the very beginning. I've never had a long-term relationship with any physician before so it was nice to have rapport and camaraderie with one. We found out that our kids are around the same age and have similar interests. She's really active in her kid's' school/sports activities and we've run into her sometimes (once while we were laying over in Taipei airport on our way back to Hawaii too!!) but she never makes it awkward. I also really like that I can get in touch with her via MyChart for non-urgent questions instead of having to make an appointment and hassling with parking.

This is a couple years late...after reading a couple of one-star reviews I thought I share about…read moreher office staff. She is a good doctor. It's her office staff. They seem to be the ones who decides what is, who is important. On my very first office visit I was there on time. I waited over thirty minutes and then my name was called. I was then told she was overbooked and I needed to make another appointment. Why did they not tell me when I signed-in? That was a sign to change but I continued to see her. Then I day I went to the ER for stitches, and I was told that my doctor's office will be calling to schedule a follow-up appointment. The office never called to schedule an appointment. I never returned to her office.

I'm a brand new patient and recently met with Dr. Harada. She spent a lot of time with me, was very…read morepersonable, and asked many questions to understand my overall health picture. She seemed to genuinely care. I was impressed and plan to continue seeing her as my doctor. It's hard to find a good PCP these days, and I was pleased with my first experience. The office staff is also very friendly.

I am speaking on behalf of a close family member and she has come back crying because of how…read morehorrible this doctors bedside manner is. She's argumentative, cold, and has zero empathy. She may be right on some of these things but there is a way to deliver this information to a patient especially one undergoing significant health issues and mental instability. Avoid this retched doctor.

Horrible bedside manner...poorest communicator! Srsly? who asks why another doc changed my mom's…read moremeds...ummm, you referred them AND don't docs talk to docs anymore.

You will be truly missed Thank you for your patience,…read morecaring, offering your shoulder for comfort. Always first class. You're the greatest in every way. Wishing you the best in your new journey.

Dr Chelsea has been an awesome Dr for both my husband and I. She has been very caring, loving and…read morekind. EVERYTHING anyone would for in a great Dr. She has personally saved my life 2xs just because she listened to what I had to say. I will miss her because she will be moving to the VA. THANK YOU DR CHELSEA, FOR EVERYTHING! WE WILL TRULY MISS YOU! LOVE YOU ALWAYS!

Ive been a client of Queens Health system for many years & was referred to Dr. Harada because my…read moretrusted Dr. retired. I Waited 6 months for an appointment as a new patient. I was so disappointed. I arrived 20 minutes early from my assigned check in time of 8:10 am. My appointment was at 8:40 am. I was not put into an examine room till 9:00 am. & was left there till I decided I waited long enough . 25 minutes later. No one bothered to check in on me during the time I was in the examine room...No communication what so ever. no one came in saying ...so sorry the Dr. is running really late. There will be another ___ minutes wait or would you like to reschedule. NOTHING!!!!I I couldn't even find someone when I left the examine room to tell them I was leaving. I had to hunt someone down. Never saw the Dr. Harada. This office is poorly run. They don't communicate with their patients, They don't value other peoples time. I did not feel welcomed. Who was her nurse? Nothing welcoming in a business that is people driven. You will never have a second chance of making a first impression. Especially from a PCP & her staff that you will have to depend on for your health concerns. I don't think this dr. will have my health concerns as a priority. Not coming back. On another note: No one from this office even called to apologize for my experience. Not a word. This just confirms my opinion of how poorly run this office & they just don't care. I had to call the Queens center to insure that I was also not charged this visit.

Dr. Harada and her staff are fantastic. They recently relocated to Queens POB2 and are very…read moreresponsive. Established patients are prioritized over new ones and the wait for a new appointment may be a few months. However, once you have established care you can expect to have your needs met. Dr. Harada does tend to run behind, but she will make sure to give you her full attention when you see her. I appreciate that she will squeeze established patients in if they need to be seen, she is worth the wait! A few of my friends have PCPs who are booked out for months even when they have an acute or urgent concern and end up going to urgent care or the ER for everything except wellness checks. I absolutely recommend her to anyone looking for a PCP.

My elderly mother has Dr. Nekoba listed as her primary care physician on her insurance card. Like…read moremany in her generation, she follows the mindset of "if it's not broken, don't fix it," and hadn't seen her PCP in a while. A recent visit to urgent care revealed concerning lab results suggesting potential kidney failure. We were advised to follow up with her primary care doctor and repeat the blood test in about a month. When I contacted Dr. Nekoba's office, I was told that because it had been over two years since her last visit, she was now considered a new patient--and unfortunately, the doctor was no longer accepting new patients. I explained the urgency of her condition, and the receptionist said she would speak with Dr. Nekoba and get back to me. No one ever followed up. After calling multiple clinics, all with wait times of several months to nearly a year, I reached out to Dr. Nekoba's office again, desperate for help. I expressed how worried I was that my mother might not survive the wait. The receptionist again checked with Dr. Nekoba, but the answer remained unchanged--she would not see my mom. I was told to try the Queens Clinic, even though I had explained that Queens had already referred us back to her PCP and wouldn't even order another blood test without one. While I understand that doctors have policies and limits, the complete lack of compassion or flexibility in the face of a potentially life-threatening situation was incredibly disheartening. At the very least, I had hoped for some kind of guidance or support from someone listed as her doctor of record. Where's the Aloha?

ACCEPTING NEW PATIENTS I've recently established Dr. Nekoba…read moreas my PCP and I'm very pleased with my decision. Dr. Ashlee Nekoba is a fairly newer MD accepting new patients!! She's young, smart, thorough, and in the know of the newest methods (as opposed to some old timers who are set in their ways and not really up to date with the latest practices). Dr. Nekoba is extremely easy to talk to and relate to, especially for me since I'm 25. (I believe she's in her early 30s.) ELECTRONIC CHARTING I also love the fact that Dr. Nekoba's office is technologically advanced, as she does her charting electronically. I believe electronic charting is way more efficient and a lot faster! That way there's no rustling through paperwork or potential loss of records!!! POB III Her office is located on the 5th floor of POB III on S. Beretania Street. Parking is located in any of the POB structures (or Miller, but that's a far walk). Don't forget to get your ticket validated to avoid paying $2 per every half an hour (or fraction thereof). POB III parking is accessible on Lauhala St. (perpendicular to Beretania). VERDICT I could not be happier with my choice to establish Dr. Nekoba as my PCP. If you're looking for a new MD, definitely give Dr. Nekoba's office a call! Yelp 365 - 135/365

Dr. Mindy is always so thorough with my check-ups. She isn't dismissive and always listens. She…read moreis quick to recommend things and is never condescending and very is very accommodating.

M clinic is amazing! Very professional, bilingual (Chinese and English speaking), and kind. "M" not…read moreonly reminds me of delicious golden Mc arches, but golden medical services that arch beyond health care and into holistic care. I highly recommend Dr Mindy Mandich.