I don't like to be there, as i was there just for manicure and shellac, It was taking almost 2…read morehours and not in good hands so she was just learner and I was in hurry I told them that I will have flight today but they took so long and I did not expected that as I shows review and all. not that good

Update: Went last week (post-Ontario lockdown) and am so happy with the cleanliness and…read moresanitization of the salon. I was hesitant, but Hot Nails had dividers, sanitizers, and was very clean. First Visit: I went to Hot Nails for a dip acrylic set. The store is very clean and following all covid-19 protocols. I felt very safe and comfortable, everyone was wearing a mask. Customer service is very friendly and I had good talks with Jenny and Kathy. My nails were given a lot of detailed attention. There is soooo much to choose from for your colour, stickers, gems, and designs. I showed a couple inspiration pictures and the results are even better than what I wanted. Picture speaks for itself. My nails have been on for 3 weeks with no lift, no gems missing, no chips, perfect condition. I'll be back for sure

Such an amazing place to get your mani and pedi. Highly recommend them. Call ahead as they are busy…read moreor better yet, book an appointment ahead of time.

I was initially pleased to find Kimmy Nails because the technician seemed skilled, but my shellac…read moreservice on October 25, 2025 quickly turned into a very frustrating experience. Within just 2-3 days, my nails began peeling and chipping, and I had to return multiple times on October 31, November 1, November 4, and November 8, 2025 for the same issue. Each visit, the nails were sanded down and reapplied, but the problem kept recurring, leaving my natural nails damaged and weak. When I shared my concerns, the manager claimed they had done "enough free repairs," as though repeatedly fixing the same failed service was a favor. Instead of acknowledging a possible issue with the product or application, he blamed my nails, twisted my words, and even used intimidating language, saying they would no longer fix them after November 8. I politely requested a refund, but was told the service was "already done." I then suggested store credit explaining that I could return once my nails healed to fairly test whether the issue was really my nails or the product but he refused that as well. To make matters worse, other customers mocked and criticized me, even though some admitted it was unusual for shellac to chip so quickly. My issue was never with the technician's skill, but with the quality of the product and the manager's unprofessional handling of the situation. While the technicians themselves are talented, the management lacks professionalism, accountability, and customer respect. No client should be dismissed or belittled for raising legitimate concerns or seeking fair treatment.

I went to this place yesterday to try it. This is my second time in a different nail salon; I…read moreexplained to them my bad experience in the last one and they were really helpful. I loved the work that Susu did in my nails. I got acrylic removal and she took the time to make it right and didn't damaged my own nail; after that I got the bio gel done with gel polish and it looks very nice and natural. Prices are a bit high compared to other places.

I've been coming from California for a little over a year just to get my nails done with Christine…read more She is so friendly and understands how picky I am with my nails, she pays so much attention to detail. I leave diva nails so impressed every single time. The atmosphere/vibe is so relaxing.

Had a great first time experience at this place. My boyfriend and I came to get Mani&pedi and the…read morestaff were amazing. Sarah took time to make sure I was happy with my nails. Larry, who was taking care of my boyfriend, gave him an extended hand massage while he was waiting for me. Overalls, I totally recommend this place, great prices and awesome service. P.S they actually don't talk shit about you, I would know since I'm Viet....(unless you're a bad customer ). Otherwise, it's normal for them to communicate in their native language.

HORRIBLE SERVICE!! I…read morewent in for a pedicure, and I was extremely disappointed with the service. The nail technician (a kitten with a halo tattooed on her left arm) did not scrub my feet or use any nail tools other than a nail clipper. When I asked if my feet were going to be scrubbed, she had the audacity to tell me, "I already did it, you must have forgotten."Absolutely ridiculous! I know what was and wasn't done to my own feet, and that response was completely unacceptable. My daughter also got a manicure, and the results were just as disappointing. Her pink nails were poorly painted, her cuticles were not done, and there was an excessive amount of glue left on her fingers. The lack of effort, attention to detail, and professionalism was unacceptable. Customers pay for a service and deserve to receive what they paid for, not be dismissed when they speak up about poor-quality work. This location seriously needs to reevaluate its staff and the quality of its services. There is no point in running a business if the employees are unwilling to do their jobs properly. I would not recommend this place to anyone, and I will not be returning.

I was referred to this nail place by a client of my own and heard they did great design and…read moreshaping. My initial appointment didn't go so well but I gave them a second chance because I knew it must've been an off day they were having and I'm glad I did. I wrote my first review leaving only 3 stars based on my first experience. I was contacted by management with efforts to rectify the issue. I wasn't seeking anything I just wanted my nails done better the next time I returned. Management did a great job of handling the problem. Although my nails were done by someone else in the salon, I booked for a refill with David the manager. He had great advice and was very knowledgable. I'm super happy I chose to give him a chance. We decided on doing new set and chose forms instead of tips. The work is AMAZING. His shaping was perfect, he did a great design and I can't wait to go back. Infact I booked him out until the end of the year on regular basis to ensure he has time for me in the future. I highly recommend this place now! I can't wait to see with what we come up with next time! TELL YOUR FRIENDS

OMG! What an amazing addition to the area. From the esthetics of the shop, the warm and inviting…read morestaff to the quality work and attention to detail. I'm EXTREMELY happy I found this gem! I will be telling everyone I know about this place. I received a full set (hands) and a manicure but will definitely be coming back as they have a plethora of other services that I'm sure will be just as amazing. Thank you Titanium, you now have a customer for life!

Honestly regret coming to this place. I just finished work and i decided to get a fresh new set, as…read morethey removing the other fake nails i had left the worker ripped off half my nail and i was telling her how much it hurted and she just laughed it off. I am not impressed

Got a great mani pedi at Vanna's on a Sunday! Both were…read morethorough: my nails were trimmed shaped and filed, my hands and feet covered in a hot towel and massaged, my feet were scrubbed and buffed into smoothness all for a reasonable price. This place sets the standard for pleasant but quick service, less than an hour and less than $50. It's not the closest salon to my place, but worth the trip!

A little hidden gem in the neighborhood. Very impressed!…read moreI've been here 4 times now. They do flawless work. Plus, they even let me try multiple different colors on my nails to help me decide what shade to use. They're quick, and pay attention to detail. Very happy to have found them.

The lady at the front desk is very nice. The lady who did my nails, on the other hand, had no…read moreinterest in listening to what I was saying. She sighed at me and looked around in annoyance and rudeness when I asked if I could take a peek to see if the nails are the same length before she started painted them. She had the guts to tell me that they were the same length without even comparing them. I put them side by side and said look, the ones from the right hand are much longer. She then proceeded to start filing to fix them a little better. Then, I asked if she could let me know when she would fix the corners because they were too square (so sharp they could cut). If I remember correctly, she sighed and said "let me finish my job"...and it just went downhill from there. It was clear that she was exhausted from her day of work, before she even start with me, and just wanted to get it over with. She didn't even clean my nails with the cuticle pusher or the clipper and proceeded to put the fake nail and was hurrying to slap the colour on top. On my ring finger's nail, she tried to cut the frozen cuticle AFTER she applied the polish and although it scratched the side, she just put the top coat on and asked me to cure it in the machine. I couldn't believe she didn't even attempt to fix her mistake. When I noticed how uninterested she was (as I would ask how her day went and she wouldn't reply, and I would thank her on multiple occasions and make remarks on how pretty they look when in fact they looked awful, she would still not reply). On top of it all, what bothered me the most is how crooked the nails were in the end, and yet, she couldn't have cared less. When I asked her to fix it politely (i asked if she could and if she couldn't, it was totally okay), she filed here and there and stopped. At that point I was too sad and decided to take the nail file and do it myself. I paid $75 + I gave her a $4 tip just because I felt like it's the right thing to do, but inside I feel very saddened by this experience. I've never been this mistreated in a nail salon and I've been to MANY. I've seen nail technicians who have done a bad job but NEVER did I have to take the nail file and do it myself and she just got up, took her stuff and left. Needless to say, I'm very disappointed because I was looking forward to paint them for a long time. I hope she realizes how rude she was and how unfortunate it is for her because the team seemed fun and nice. It was her who simply didn't care.

They are wonderful!!!! I have been going to Express Nails…read morefor over 2 years now and I have nothing negative to say. The business owners are very polite and professional. They accommodate their clients and never rush. Highly recommend. Don't let the few negative reviews fool you about this place. I am not a one time goer, long time client and I always refer family and friends. During Convid19, when they have been able to open the business, I have felt extremely safe as they have taken safety measures to ensure all of their clients and staff are safe. Thank you for pampering me :) Ana Maple, ON

For starters I hate salons where the staff spend the whole time talking to each other in a…read moredifferent language. Very rude. About the actual service though, the quality was awful. The lady doing my mani/pedi was tearing off a cuticle/ingrown on my big toe so hard that I had to ask her to stop 3 times. I asked her to just cut it because it hurt so badly but she just smiled and said 'that's okay' and kept pulling it. My entire side of big toe was red and sore for 3 days. The shellac mani was amateur too. Thick layers, chunky, bubbly old polish and one of my nails she cut and filed on a strange diagonal so it's not even straight compared to the others. Not coming back.