This is a fabulous and flawless dry cleaning business that sets them apart from all the rest!!!…read moreDan the CEO of the business is responsive to special needs and requests and the shirts pants and suits always come out perfect. The attention to detail is excellent and he picks up and drops off to your local work site makes it easy as pie! On top of everything else Dan is a nice human being and is always friendly and engaging to everyone. I strongly recommend his dry cleaning business ! You will love the customer service and the quality and excellence of the dry cleaning that he provides at your doorstep!

Dropped off a full, fully enclosing mattress layer for a Sleep on Latex mattress. I needed it back…read moreby a certain day b/c I had hired someone to help put it back on. The mattress weighs 100 lbs. and the layer/mattress "wrap" is an integral part of the mattress. It's not a "mattress cover." First, they said "we'll call you" which they did not. I couldn't get anyone on the phone, so showed up. "Oh!" she said, and handed me a plastic linen bag with what appeared to be it. I got home and the worker I'd hired showed up. We removed it from the bag. The entire bottom of it was missing. They'd separated/fully unzipped it and failed to return the bottom piece. So here I'd hired this guy and we could not put back this $150 cover. I tried calling Custom FDC. I left a message. No one ever called me back. I had to order a new one from the manufacturer. The mattress's warranty is void if you do not have that piece on the mattress, all the way around. I tried calling, again. I drove down there, again. "Oh!!" She runs in the back and comes back with the missing piece. So...they'd figured it out but couldn't be bothered trying to contact me? I explained how I'd needed that piece to put the bed/mattress together and this had cost me quite a bit of money and would be costing me quite a bit more. Hundreds more. She just laughed nervously, handed me a $20. I said she was being penny-wise, pound-foolish, but I don't think that got through. Very disappointing experience.

5 stars. they now offer pick up and delivery thru their website www.thewashfactories.com…read moreas easy as ordering uber eats amazing!!

Of the laundromats I've been to, this is by far the nicest!! Love the hours and it's clean and well…read moremaintained! I've never had a problem but have witnessed others experience malfunctions

Clean and organized business. Only downside is that it…read moreisn't a 24hr service. Definitely would recommend.

They did a beautiful job and were very helpful. My washer broke and they got back to me very…read morequickly. Opening a bag of professionally washed and folded clothes is such a pleasure. I am even debating whether it's worth getting a machine again. It's a huge time saver and it makes me very happy.

My husband has been coming here for a while now and his clothes always look impeccable. Mike is…read morepersonable, helpful and incredibly nice. Would highly recommended this place to anyone in the area! we are moving out of king of prussia for work and are nervous to take our clothes anywhere else !

I've been coming here since my last dry cleaner closed. They are absolutely terrific. The owners…read moreare friendly and get everything done on time. A few times I've needed things cleaned very quickly, and they've done it for me. Can't recommend them highly enough.

Mrs. Lee, the owner is very kind, hard working, honest and an excellent, experienced seamstress. I…read morehighly recommend her. If you have a complaint, let her know, she will want to know what it is and rectify it. They've been in business for a long time due to their honesty and quality. Their reputation is important to them! The quality of the work and the reasonableness of the price is what is important to me. I deal with some businesses that only take cash or other requirements because I like their service and it's worth it to accomodate them.

I have been going to Touch Cleaners,,,,, actually to Mrs. Lee (whose business used to be in Bryn…read moreMawr), for over 20 years. She recently moved to Paoli, and while I am still in Bryn Mawr, I continue to​ take all of my tailoring and dry cleaning to Mrs. Lee. I would follow her anywhere and will never trust anyone with my things. Mrs. Lee is incredibly courteous, always has my things done faster than estimated and could make a red carpet dress or outfit (for both men and women for that matter) out of a piece of paper towel. She is the very best. Her company is top-notch and I will never go anywhere else. I can't say enough about Mrs. Lee and Touch Cleaners. If you need a pair of pants hemmed, or a beaded, layered, complicated wedding dress altered in any way, go to Mrs. Lee at Touch Cleaners. She has a gift. Incredibly reasonably priced too. ~Love to Mrs. Lee and her awesome team! Cindy

Last week I dropped off some items to be dry cleaned. I also dropped off a tie that had an ink…read morestain on it. The entire prefer was 15.90. Today the 16th of April I went to get my items from them. I knew I had a tie but saw that it was placed in the middle of the dry cleaning when I picked it up. I returned home and I was placing my items , I noticed the tie. The tie still had the stain on it! It was as if they did not touch it. They could have said that they could not get the stain out or something but it was still on the tie. I was going to wear it for Easter.

Very disappointed with my service here. I dropped off a blouse with two different stains (one…read moremakeup, one dirt). When I picked up the blouse, the employee accepted my payment and did not say anything to me about my blouse. I assumed the blouse was successfully cleaned. Instead, on my walk out of the cleaners, I noticed the stains were still there and had to bring it up to the employee. Only after I brought it up did she admit that the stains didn't come out and would not refund the money I had just paid. She did offer to "run it through again" but I am not hopeful anything will change. I would have to guess that an average cleaner can remove things like common dirt and makeup.

Great job laundering shirts and dry cleaning. Competitively priced and centrally located in Devon…read more Owners (I think husband/wife team) are friendly and courteous even to remember your name when you drop off.

Quality is most important to me for dry cleaning and alterations - and this business meets/exceeds…read moremy expectations here, but the cherry on top is the customer service - this is a husband and wife owned shop and they are so kind. A warm smile every time I enter the door. There have been many times where it's either raining or my kids have been in the car, and each time one of them insists on carrying my dry cleaning to the car to help me. 10/10 recommend for dry cleaning and alterations. I'm short so I've had a lot of alterations here! :)

Very kind and prompt customer service. If you're trying to get anything done that a standard…read morecleaners can do, you found your spot. These folks have been tried and true for the past 18 years and have been super successful. There's a reason a small business can thrive for that long. It's because they have solid customer service and also because they provide professional quality service. If you're going to be a drama queen and brag about your Facebook friends (LOL. Nice attempt at clout) and attempt to tarnish the reputation off of one highly questionable experience, maybe go to a cleaners that will change your diaper too? I mean honestly if you're going to waste the time of your connections on LinkedIn over a sob story about your jammed zipper, you need to re-evaluate yourself. Seriously. What I'm saying is, don't listen to drama queens or divas who have given literally a one to two star on EVERY review he's left. Dude clearly has issues. Serious ones. Hard work goes into businesses, and if you're busy leaving poor/troll reviews because you couldn't stop crying, take a hike buddy. Listen to the other reasonable people who have been trusting this awesome cleaners for nearly 20 years. They're friendly, professional and quite pleasant people. There's literally no other way to describe them. Also, you spelled zero wrong.

There is something wrong with their dryers. They don't dry in a normal amount of time. I had 2 bath…read moretowels in a dryer, let them dry over an hour and there are still damp. In another I put 3 pairs of fleece pjs, same thing. I gave up & left with damp stuff

I haven't been to a laundromat for at least two decades, so I really don't know how to rate the…read morevalue. I had to wash a comforter of medium weight, so here I am. To use the Speed Queen on its heavy cycle (it seems that prices vary according to cycle choice), it's $8.75, which I find quite pricy. I assume it will take 25 minutes to dry my comforter in the single dryer, which will be $1.25. ($0.50 to start, $0.25 for extra five minutes). So it means it will cost me about $10 to wash my medium weight comforter. Not cheap, but buying a new queen size comforter will be at least $40. The facility seems to be well kept and very busy. All in all, I'm glad there is a laundromat when I need it.

Do not let her touch your clothes. She need to retire. Ruined a $1k gown and will not give money…read moreback.

Been using their services for years. Friendly, helpful and my items always look wonderful.read more