This dealership ship has the best customer service ever mind you I've purchased cars from other…read moredealerships like Nissan & Honda but by far this dealership has offered me the best customer care. From the moment you walk in to the very warm and professional greeting to the moment you walk out the door with your car, they truly want to give you the best service and the best price. My husband and I have bought two cars from this dealership and years into having them they are still running great and we have had no issues with them. I HIGHLY recommend them and I 100% trust their cars. If you're looking for a good, used car Auto Amigos is definitely the place to go to. Don't go get ripped off else where!

I was in an accident late July and my previous vehicle was totaled. So I was once again in the…read morepursuit of a new truck. The staff was very helpful and found me an AWESOME Ford STX F-150!!! Thank you and I recommend Auto Amigos Richmond for your next Vehicle Purchase

HIGHLY RECOMMENDED! Sam, the owner, was recommended to me by…read morea friend, and it was a great recommendation. Sam is an honest man who really cares. I was looking for a particular used EV car. Sam was friendly from the first phone call, educated me about the market, kept me informed about what cars he had coming soon, and then even acted as my "advisor" when I found the car at another dealer. It's rare to describe a used car dealer as DELIGHTFUL, but Sam is delightful. I highly recommend Sam and Auto import Sales.

Fam and his wife are amazing and run their business very well They helped my girlfriend and I get…read moreinto a car and take advantage dcap pge grants all while giving great customer service I would highly recommend them to anyone I know in need to a vehicle and will be first source for vehicles in the future.

Angel is the best, he's so nice and friendy. he deserves a raise. The best employee.read more

Mauricio Vasquez and Jean-Philippe were excellent! They made my trading experience excellent!…read moreThank you so much!

Dont buy a car here. Bought a car with a bad transmission then they told me sounds like a personal…read moreproblem. Fuck this fucking scammers. If anyone got played by this suckas [Rosen, Barry & Babbit, LLP] are awesome people they helped me get everything back give them a call super nice people with awesome customer service. Good luck and let this be a lesson learned to not get scammed again.

Chris was the shit ,fast ,friendly and very professional and polite id recommend this place if your…read morelooking for a cool car in the Bay!

Son inresponsables conpre una troca se daño el motor aunos pocos meces de Haber la comprado I ahora…read moreno queren haserce responsables I del taller que supuesta mente tedicen que le llebes para la repacion Son peores una basura definitibamente

What can I say about Rigo,Tell you what let me give you a short version I met him 25 years ago when…read morehe opened his first car lot on 23rd St. I bought the first car that was in his parking lot it was a 1979 Delta 88 at that time that's what everybody was into riding good guy loves cars every since then then!!!

I was told my service today would take 2-2.5 hours!…read more Instead it took 1 hour and 5 min. Even the first and prior time I was here a few months ago, same thing. The speed is great. The waiting area is peak and spacious. There are multiple tables you can sit at as well with wall outlets nearby if needed. Coffee and snacks station is cool but more snacks and tea options would be cool. The vibes here are immaculate and everyone seems like they enjoy their job and working here. Will be back!

My husband and I came to Hanlees Hilltop Toyota for a scheduled oil change and were very…read moredisappointed with our experience. Despite having an appointment, we were told it would take over three hours for a simple oil change, which was frustrating and unexpected. We had intended to bring both of our vehicles in for service, but because of our interaction with Jenny Williams, we ultimately decided to leave. When we asked questions about fluids and oil recommendations, Jenny was rude, dismissive, and unhelpful. Her tone and facial expressions--including smirking and looking at us as though our questions were foolish--made us feel talked down to and uncomfortable for simply trying to understand the service being performed. Customers should be able to ask basic questions without feeling belittled. Between the excessive wait time despite having an appointment and the poor customer service we experienced, we chose to take our business elsewhere. It was disappointing, especially since we came prepared to service both cars. I expected much better professionalism and respect from a dealership service department.

I had the best experience with buying a car from EZ approved autos. They really helped get the best…read morecar and financing with what I could afford. They worked with me with my down payment and made it easy for me to pay my monthly car note on time. I'm so thankful and happy with the car I got. Thank you guys so much. You don't know how much I appreciate you for all your help. Nee

The girl is nice but long story short bought a car problems happend within 3 weeks spent over a…read morethousand bucks . Before i had car for 2 months long story short if it sounds good its to good to be true

We had a really great experience with Mo at Hilltop Kia. My husband started with Cartelligent, and…read morejust for a lark I searched independently and happened to find the same kia sportage at the same dealership Cartelligent found but faster and Mo quoted me a lower price. As it turned out the car was $500 less without the $600 fee Cartelligent charged. (It was refunded). Mo explained everything about the car on the spot which doesn't happen with Cartelligent. He's a pleasure to do business with and William in finance was enjoyable too. It was an overall great experience and we got the exact car we wanted at a great price. Go to Mo! At Hilltop Kia! You'll be glad you did!

My car-buying experience was absolutely wonderful! My coworker recommended a friend of his who…read moreworks at Kia, so I decided to visit yesterday to purchase a car. From Sean to Moe, everyone made the experience amazing. Sean referred us to Moe. Moe (Safeel), in particular, assisted us from beginning to end. He patiently taught me how to use the car and explained all of its features and gadgets. He went above and beyond by offering drinks and snacks to my husband and kids while they were waiting, which was such a thoughtful touch. He even took the time to show us another vehicle we were interested in and may consider purchasing in the future. Overall, it was such a wonderful and comfortable experience. We truly appreciate Moe for making our car-buying experience so enjoyable. Thank you for the excellent service and for treating us like family!

Great person to deal with him So helpful…read more High recommend He help me to got a perfect deal

Vehicle inspections, transparency about a vehicle's condition and prior repairs, repair…read moredocumentation, and customer service after the sale could all improve. I purchased two vehicles from this dealership in 2026. I reported problems with the first vehicle, a 2002 Toyota Camry, almost immediately after purchase, including A/C problems and dashboard warning lights. It later developed serious engine problems. I then purchased a 2011 Honda Accord Crosstour on July 22. Within weeks, I encountered additional mechanical issues. On August 26, an inspection identified oil leakage, transmission-fluid leakage, and a problem involving the passenger-side CV/axle area. The axle was later replaced. On September 30, the Crosstour experienced another serious failure. Smoke came from the engine compartment, the vehicle lost electrical power, experienced shifting problems, stalled, and became disabled. After these experiences, I asked the dealership to take the Crosstour back and unwind the transaction. They refused and stated that the 30-day/1,000-mile warranty had expired and that the vehicle and repairs were my responsibility. As a repeat customer, I originally trusted this dealership and previously left a positive review. Unfortunately, after my experience with two vehicles and the way my most recent concerns were handled, I no longer recommend this business.