My experience buying car at Hilltop was amazing. JC and Mel were friendly, professional and they knew exactly how to help us. There was no force to buy extra stuff and courteous service throughout. Highly recommend them both read more

Everything was went well as expected The salesman Mohammad was great and clearly explained about the vehicle process. read more

Our whole process was quick, painless and everything was laid out clearly. Mike was amazing from the time we spoke via email to meeting in person! read more

If you're in the market for a Kia, I highly recommend this dealer. After contacting multiple Kia dealerships for pricing, Hilltop Kia didn't just have the most competitive prices I found, but Mel was amazing from the beginning: No fluff, no games. Buying a new car can be overwhelming, but Mel was completely professional and transparent with me from the get-go. My whole experience was second to none from my first contact with Mel to driving off the lot. If you go with Hilltop Kia, ask for Mel. She had my back and took care of me, and she'll do the same for you. Thanks again, Mel! read more

I had an outstanding experience at Hilltop Kia in Richmond and wanted to share it because it was very different from the typical dealership experience. From the beginning, the entire team was incredibly collaborative and supportive. The owner Sid; sales managers and team: Leon, Sean, and Moe; and finance manager Garnett all played a role in making the process feel thoughtful and low-pressure. I asked a lot of questions and took several weeks to think through the decision. At no point did I feel pushed or rushed. Instead, the team checked in periodically, answered questions, and offered helpful solutions along the way while giving me the space to make the decision on my own timeline. When I was finally ready to move forward, they handled everything both thoroughly and efficiently. In past dealership experiences, the process has often felt long and tedious. This time was the opposite. Moe promised he would get me out the door quickly (which I requested) once we finalized the details, and he absolutely delivered on that promise. What stood out most was the tone of the negotiation. Rather than tightening the screws at every turn (which is what many people expect at a dealership), the team approached things from a place of fairness. A couple of times they even surprised me by proactively adjusting terms to make the deal feel balanced. Moe, who was my point person from start to finish took time after the deal was closed to help me see the car up, and really walk me through all of the features (Kia technology is amazing!). Overall, it was a refreshingly professional and respectful experience. If you're looking for a dealership that values transparency, patience, and treating customers like partners in the process, I would absolutely recommend Hilltop Kia and the team there. Thanks again Sid, Moe, Sean and Garnett! read more

Hilltop Kia - Car Dealers Near Me - Richmond, California

It was an absolute blessing doing business with Kia Hilltop. Mo was genuine and transparent which immediately garnered trust. He was quick to respond and overall a nice human being. Our sales associate Marlena was friendly and made the process easy and straightforward. She was sweet and never pushy which further made the process a breeze. I thank Mo and Marlene for getting us a gorgeous car that we are happy to take home. We will definitely be back. read more

Had an awesome experience working with Mike Amin and the team at Hilltop Kia. The price was exactly as advertised, no games and no pressure at any point. Mike was friendly, straightforward, and made the whole process smooth from start to finish. Great service, great team -- couldn't have asked for a better car‑buying experience. read more

Hilltop Kia - Sportage Hybrid - Car Dealers Near Me - Richmond, California

we bought Kia Niro 2026 from them. Mel Khlok helped us a lot. she is amazing and helped us through all the process of financing the car . we bought a new car without any down payment. we are so satisfied with all her help and manners. Thank you very much Mel Khlok and all their staffs to help us. read more

Huge thank you to Phil Cooper, Mike Amin, Adam Brown, and William Waheeb for the amazing hospitality during the purchase of my wife Anastasia's new 2026 Kia K5 GT. From start to finish, the experience was smooth, professional, and stress-free. The entire team was friendly, easy to work with, and most importantly--no shady business at all. Everything was transparent, straightforward, and handled with integrity. If you're looking for a dealership that treats you right and actually values your time, this is the place. Highly recommend! read more

Hilltop Kia - 2026 KIA K5 GT - Car Dealers Near Me - Richmond, California

I hate buying cars at dealerships- until today! I met Ray, Moe, and William and they put me behind the wheel of a sweet car at the right price and great financing. read more

Customer service was amazing! Thank you, Moe! Moe listened to my needs, gave me different options, and was knowledgeable about each vehicle!

Came here today looking for a car & Mike is a really good sales man ! Highly recommend! read more

Hilltop Kia - Car Dealers Near Me - Richmond, California

I was going through Costco for a new car purchase. They didn't end up having the car I needed but were always helpful!

Had a great experience with Mo at Kia. Helpful and professional, walked out the Sportage Hybrid very pleased.

We had the absolute BEST experience! We were already pretty sure of what we wanted (hello--they had Kia Niros in stock!). Our salesperson, Mel, was incredibly helpful, informative, transparent, and easy. After a week of car shopping, a breath of fresh air! William in finance made the lease transaction an unexpected breeze. I highly recommend Mel and William at Hilltop! read more

My wife and I had an amazing experience buying a Kia through Mel Khlok. Mel was very transparent and made the experience easy. I'd highly recommend working with Mel. read more

I just purchased a Kia Telluride and the Hilltop team was outstanding. Mo and Sean in sales and William in finance. Night and day experience compared to another nearby Kia dealer. They ordered the car I wanted, kept me informed re status and took care of everything efficiently. Very friendly, professional and customer centric. read more

I had a great experience at Hilltop Kia. The entire process felt easy and fast. Mike Amin was especially helpful and knowledgeable, helping us bring home a beautiful Telluride. Would definitely recommend! read more

Mike took time to answer my many questions. No high pressure tactics like I have felt in past when buying a car. It was overall the most stress free experience I've had buying a car. read more

We had a great experience at Hilltop Kia. We were greeted by Mel when we walked in. We told her which vehicle that we were interested in and she took the time to explain the different trim options and features that were available and quickly set up a test drive. Mel was a pleasure to work with, super friendly, knowledgeable, attentive, and hospitable with no phony or pushy salesperson vibes. She treated us like we were family. I can honestly say this was the best car buying experience that I've ever had. The financing went smooth as well. Just an all around pleasant experience! Loving the new ride! read more

JC was kind, great communicator and made the sale easy! If you're in the market make sure to ask for him, he'll make you feel comfortable and confident about your purchase! read more

Bought a car and it seemed like a good deal but they lied about the extended warranty and said the recovr anti theft system was mandatory. After exercising our rights as stated in the contract we were lied to again and threatened. If possible just get the car fast and dont bother with add ons read more

Mike was extremely helpful and sold me an amazing car! Love it! I highly recommend him.

Had a great buying experience with Mike A. At Kia Hilltop. Got the best deal in the bay area for a Kia Carnival Hybrid and was not upsold / smooth talked into anything I didn't want. Very respectful finance staff and even that experience was seamless. Whole process happened in less than 1 hr. Highly recommend. read more

JC and his manager, Christian, were helpful and efficient. We were able to negotiate a deal that I was pleased with, and they were accommodating since I was traveling from a couple hours away. (For example, they held the car aside for me in the morning and sent detailed quotes conveniently over the phone). JC had a great personality and was a pleasure to work with. I always appreciate when car salesman aren't too pushy. I'm excited about my new leased plug-in hybrid Sorento! read more

Had been looking for the perfect Kia EV9 that matched my commuting needs and Mike was able to get the keys in my hand before lunchtime. Great service! read more

Moe was very patient with us in the process and answered all our questions during our comparison phase. He was flexible and made the best necessary adjustments as needed to meet our satisfaction. Terrance was also very helpful with the final steps and showing my son the features on the car. He was very helpful and took time to make sure everything was right before the car left the lot. We are very happy with the outcome! read more

Hilltop Kia - The purchased car! - Car Dealers Near Me - Richmond, California

We had a standout experience at Hilltop Kia with Mel and J.C. Mel, in particular, really listened to our needs and took us on a comprehensive test drive with the two cars we were interested in. We live in the hills, and she took us on a hilly route so we could test how the cars performed. She also gave us space to poke around each vehicle to check the features without hovering, was super easy going, and just made the whole process a friendly and relaxed experience. We really appreciated the whole team there, from sales to finance, and are super happy with our new (to us) Kia Niro. read more

I live in Marin County so I bought from Marin Kia. Before purchasing I did a lot of online Kia research. Mike reached out on email and was so helpful to send me a link to see videos of the various Kia models. I recommend Mike to anyone going to Hilltop Kia. He is very respectful and helpful. read more

We were treated great by our Mike our salesman and he took the time to explain everything to us and gave us the time we needed to make an informed decision. He was great. The manager was also very courteous and friendly. Highly recommend Mike for doing business. read more

I am only adding any stars at all, because Marlena was an amazing sales agent and went above and beyond pulling up vehicles, data and pricing for us. She was honest, up front and worked hard. I think the sales manager could do better, or be replaced, by Marlena. Yep, I said it.. He started by working really hard at explaining Kia's GAP insurance and almost insisting we purchase it. We already knew what it was and had purchased it before. He then proceeded to offer us $5k less than what our car was worth and convince us that the only APR available was 7%. Then he bragged about his credit and his recent purchase. Not a good experience. Please consider replacing him! We ended up choosing another dealership that offered us top dollar for our trade-in. But if I was to buy a Kia Telluride, I'd ask for Marlena. read more

Mike A. did a great job. He wasn't pushy, very transparent. Made us feel at ease and good about our deal. Very happy with our experience.

Mike was awesome help! I got a K5 and I was very impressed with how quick and easy it went. thanks Mike! we will be back for our Kia telluride next! read more

Great customer service, I was provided a wealth of knowledge and patience. Thank you Mo and Leon.

Dealer that is transparent, patient, kind and not pushy is the kind to do business with. Purchased a family van from them and the experience was superb. Moe showed all the vehicles (looked at 5) that we wanted to check out. Also the finance department is super efficient and explains each doc being signed. All in all, I would highly recommend Hilltop Kia to my families and friends to Moe read more

I purchased a new 2026 Kia Carnival Hybrid today from Hilltop Kia. I initiated contact with salesman Mike Amin over email and the phone. It was a great experience from start to finish. Mike Amin had the vehicle ready to go on my first visit, answered questions directly, and made the process smooth and efficient. My six-year-old daughter was with me, and he was patient, kind, and great with her as well - which I really appreciated. When I returned for delivery, everything was exactly as promised, and the car was washed, detailed, and fully prepared. Mike Amin is very professional, organized, and easy to work with. I highly recommend Mike if you're in the market for a new car. read more

Mike was great! I'm very happy. I'm excited to have my new car. Everyone was very respectful and professional.

Not something I would normally leave a review for. But just had some of the best customer service at hilltop Ford and Kia. Richard was my service manager, and he predicted on the Dot to the minute what time my vehicle will be ready, and I just had the most pleasant welcoming and professional attitude and vibe throughout the entire process. I even left my keys in the vehicle, he took time out of his day to make sure that they were there and gave me a call back, letting me know that he had him set aside for me when I arrived to get them Couldn't be happier with the service I received Thank you. read more

Ask for Mel Khlok...she is fantastic! Mel spent 10-15 minutes talking to us on the phone before our visit. We had a model and color in mind and Mel had it ready for us to test drive when we arrived. Mel kindly accommodated us to browse a few other models while we were there. So we never felt rushed which we appreciated. Mel was attentive to our needs, super friendly and helped us get a great deal. Mel spent time answering all our many questions and showing us all the cool features patiently and with a smile. Great experience! We walked away with Kia Ev9 wind trim. read more

We bought a 2026 Kia Sportage Hybrid and worked with Mike A. He was extremely patient and transparent and never pushy. An honest and kind person helping people find a car that works for them. Thanks for making the process smooth and stress free! read more