Absolute crooks! While the work they did was good and the response time quick, they charged $540…read morefor labor on a job that took less than 20 minutes. Criminal!

Requested information for a water softener twice and they never responded back to me!read more

Had a frozen pipe and couldn't figure out where. Called and had service in about an hour! Tech…read moreBalen was SUPER helpful and gave me tips to help prevent it happening again. 100% will call again for any plumbing needs.

Their technicians - for the most part - are good. However, their prices are way too high, and their…read morecustomer service stinks. It takes 5 phone calls to get anything done because all I get is the stupid AI rep who can't solve any problems. I've heard they've been bought out by a national company in the past year, and changed a lot over to AI. I don't think they are locally owned anymore. I'm wondering if they are not hiring people to answer phones (or worse - letting people go) because all I get is the AI rep.

Fast, efficient, cleared the clog quickly. We've used Mark's RR a few times(tree roots), it's sort…read moreof an annual thing.

polite service person but this was just for preventative cleaning of sewer line. during the…read morecleaning he broke a 6 inch blade which might cause problems in the future we're not sure. My basement stairs were damaged when he brought the machine up it pulled the paint off the front of my steps and I have bare wood showing. Due to him having trouble with the blade, I was charged more than an hour for a simple maintenance call. I would not recommend this company.

Avid Plumbing deserves every bit of this 5-star review. I'm a salon owner, and our water heater…read morecompletely failed in the middle of a busy workday with over 10 stylists fully booked -- it was incredibly stressful. Avid was able to arrive the same day, quickly diagnose the problem, and clearly walk me through all of my options. The owner took extra time -- even after hours -- to explain how everything worked and answer every question I had without rushing me. They understood the urgency of our situation and had the needed parts ready and installed first thing the next morning. Colton, who handled most of the service, was professional, courteous, and easy to talk to. He explained things in a way that wasn't intimidating, especially since I don't have much plumbing knowledge. In less than 24 hours, we went from having no hot water to being fully operational again. Their responsiveness, communication, and professionalism were outstanding. I highly recommend Avid Plumbing.

I had an unexpected water leak at my washing machine. I have never had the need for a plumber,…read moremuch less an emergency. From the first person that answered the phone to the two guys that came to fix my problem they could not have been nicer. They were professional and took time to explain to me what they were doing. I would highly recommend them.

The service call only resulted in the conclusion that we had to shop for a faucet. We had a…read morefriendly discussion with the service guy, Nate, so much so that most of the hour charged to us was discussion about family, etc. What he failed to tell us is that we would be charged $2.00 for every minute of friendly discussion!! If he had told us that, then we would have greatly reduced our personal chit-chat! Then when I called to have our bill reduced, they said we had to pay the full amount of $260! I do not mind the $100 for the service call and maybe ~ 10 paid minutes it took to say we need a new faucet, but I DO MIND paying 50 minutes X $2.00/minute = $100 for a friendly discussion!! I do not know the quality of their work because they did not do any. I eventually replaced the faucet myself.

Had an issue with a leaking kitchen sink, they were were able fix the botched plumbing very…read morequickly. No further issues over a year later!

This one star is only for the receptionist who answers the phone, she is very friendly. As for,…read moreTom. He never gives a call back or once, he didn't even show up on the day he agreed and was scheduled to show. I recently decided give them a call for a water heater, I had to call twice and it's been 4 days and no callback. I fixed it myself after figuring it out.

We hired Country Plumber for our backyard wedding & we could not be happier. No one ever fully…read moreappreciates a plumber until Sh*t hits the fan and you need to get married at your house, during a pandemic. Well, I will tell you this a) no chance 50 people are using my bathroom and b) no chance will they use a generic ole blue porta potty. Country Plumber not only delivered they over delivered. Amazing communications, great price and no fuss. To think, part of our guests experience was rest rooms - fully loaded with music, lights and comfort - we will use them again anytime we plan a party!

Quick response to our call. They offer a fair price. Service was friendly and professional.read more

We had a backup toilet in our guest bathroom. And these guys came out fixed the problem in record…read moretime cleaned things up removed a baby wipes that clogged things up and charged a fair price

Lori was very helpful with scheduling and Billy did an excellent job. I've been looking for an…read morehonest plumber and finally found one. They gave me an honest estimate, which some firms will not. Very satisfied.

"The service could've been better. The technicians were professional and friendly, and they arrived…read moreon time. However, it was disappointing that it took four visits over two weeks to fix a leaky shutoff valve. The first technician I met spent less than 90 seconds here and was later let go. The third visit the technician couldn't properly install the shutoff valve in the water tank, causing a large, gushing leak of oily water all over my laundry and boiler room. It took me an hour to clean up the mess and I had to buy new blinds for the two windows. The fourth visit finally fixed the problem by cutting the pipe and installing a new shutoff valve. However, I was shocked to receive a second bill that was much higher than I expected. I would advise anyone who uses this company to be mindful and watch the work being completed. As a woman, I feel like I was taken advantage of in this situation.

Craig painted nearly our entire house (multiple colors) before we moved in. Great value, fast, and…read morereliable. I liked his work so much I asked him to paint the house we were selling too!

I got numerous bids to have our front guest bathroom repainted from dark red to a fresh light blue…read more Craig came in with the most reasonable price and knocked out the project in 2 days, 2 hours each day. He is honest, reliable, and great to work with. I have already shared his information with numerous friends and am working with him to start another home painting project. I highly recommend Craig, you will not be disappointed!