"I've tried and tried to no avail You just can't seem to let…read moreme down You drive a hard bargain" (Emmylou Harris) We enjoy our bargain stores and are fans of Ocean State Job Lot, Big Lots and Ollies. Two days ago, we made our first visit to the Ollies on Grafton Street in Worcester. We picked up our "go to" Ollies staples -coffee K Cups (BTW, we do recycle them) and found some very good values on $4 or $5 for a box. Although we did get some good values, we thought the overall coffee inventory was lower than in other Ollies. We usually pick up some odds and ends in the food section and Ollies had a good selection of soups and salsas. One odd thing I saw was a trend of messiness in some of the store's sections. There were area rugs dumped all over the floor in one aisle. Now of course, I don't know how that happened, nor how long that mess was there, but I suspect a slovenly customer was looking at merchandise and couldn't have been bothered by picking up the mess they had carelessly created. But why on earth hadn't an employee noticed and remedied that mess? Another example of inattention was how the big cartons of K Cups were stacked; it looked as though their forklift or pallet jack operator had a few too many adult beverages before saying "that messy off-center precariously leaning stack is EXACTLY the way I wanted it too look". Overall, we had a typical Ollies experience, and that's a good one!

Recently learned of this place as I was visiting with my friend who works in the area. It's very…read moresimilar to the Building 19 store because it was the original Building 19 store until Ollie's took it over. Very handy but useful things you can buy that's very reasonable or cheap. Actually some prices are not the cheapest but if you look, you can find some deals. From books, to garden care, to home ware, to some foods, even big appliances like air conditioners, school supplies, sports, toys, they might just have it. Not everything but you have to look. That's why you would come. To find a deal. It's not the best looking store or tidy,but that's the vibe here. Bargains, bargains, like at a warehouse. What's fun is actually to read the signs in the store. They are funny and very original. It's in a plaza with other stores, so there's plenty of parking. If in the area, I would check it out. But I wouldn't drive all the way just for a bargain. You could go to Big Lots, Ocean State Job Lot for similar items and in a nicer looking store. But you would miss out on the signs that advertise this store. That was the only thing I enjoyed.

Title: Horrible Customer Service - Rude, Disrespectful, and Misleading…read more I had an absolutely terrible experience at this store, and I would not recommend it to anyone. First of all, when I walked in, I wasn't greeted at all. The employee was busy on her phone, which felt very unprofessional. To make matters worse, she implied that I was being deceptive about whether or not the toy had been opened, even though I had the receipt and there was no damage or visible signs of wear on the toy. She made me feel like I was lying about the condition of the item, which was completely uncalled for. The stores return policy states that the item must be in "original packaging and re-sellable condition within 30 days of purchase". Although, the toy met those conditions and I had the receipt , she still refused the return suggesting that it was not in re-sellable condition. She also accused me, more than once, of buying the item at a different store (even though the receipt had that store and location on it) I was absolutely flabbergasted by how I was treated. The way the clerk spoke to me was beyond disrespectful and unprofessional. It's a shame because it is a nice establishment, but after this experience, I will never be going back. Stay away unless you want to deal with rude employees and a poor management!

This store is amazing and I feel so grateful to have it right down the street in my town. My…read moredaughter wanted to get her friend a gift that I was having trouble finding online. I sent the store a message on Facebook very early in the morning - and to my surprise I got a message back within minutes, telling me they had the item and that they would put it aside for me until I could get there later in the week. That customer service is unheard of at other stores. I've communicated with this store for specific items that I was looking for and when COVID restrictions were in place, they delivered items to my house! This store really goes above and beyond for customer service. The free gift wrap, birthday boxes, and always having the latest in greatest in toys and educational items in a welcoming store, make this store a real gem!

Just drove 70 miles to visit this place that says Sunday hours they open at 10....we'll, waited…read moreuntil 10:45 and no one showed up. If your going to have a shop, you should keep you hours updated.

Awesome place to shop...new inventory weekly...something for everybody...love this placeread more

Owner is rude and not very knowledgeable about the stuff she even sells from my experience. Not…read moreworth going here in my opinion.

Better off going to Uncanny Collectibles in Danielson, CT…read more 85 Main St Danielson, CT, United States, Connecticut 06239 The owner of Wonderland Comics is very rude and condescending towards her customers. She is not very helpful and will ban you for giving bad reviews.

I really wanted to enjoy my experience with Worcester Wares, but unfortunately things took a bad…read moreturn before my order was completed. I went to Worcester Wares to order some custom shirts for my small business. I paid the full price up front (mistake on my part) and patiently waited for the project to progress. I promptly sent in all of the graphics needed to make the various shirts I had ordered. Months into the project I was informed the the owner was dealing with some personal matters, which I was understanding and patient about. She did deliver some of the products I had ordered, and indicated that she was working on the remaining products. Some of the shirts had a defect, which she said she would rectify. The hoodies that I ordered were supposed to feature a large logo on they back, which the ones she delivered did not. After that visit, it was radio silence. I sent several emails and messages inquiring about timeframe for delivering the remaining items, but did not get any response from her, or from anyone at Worcester Wares. I began this process in early December 2025, and paid for my items in full at our initial meeting. It is now May the following year, and I have not hard anything from the owner since February when she dropped off a few of the items I had ordered, despite several emails and phone calls. Unfortunately I would not recommend Worcester Wares to another business. I am now out several hundred dollars and have only a small handful of the shirts that I ordered, some of which were not made as ordered. Very disappointing.

I love this place! I bought a few items for Christmas gifts this year. Will definitely be back…read moreafter the holidays to pick out a few things for myself. Everything is so well curated. Lovely local business

When framing artwork, I need a lot of help, and Cliff and his assistant are experts who served me…read moreexceptionally well. They understood what I wanted, and found a perfect mat and frame from their "frugal framing" collection of quality wood frames. The result was a custom-framed print at a fraction of the cost of most custom framing. In sum, supportive service, quality work, great price!

He's a great guy. Very helpful and patient. I can take a long time to pick a frame! He and his…read moreassistant have a good eye in picking out frames for your pieces. I've gotten several things framed by him. One of them had matting with several openings which he did beautifully. I love his selection of frames and glass.

Fabulous shop! Cash or check only!!…read more What a treasure I every time I drive by on my way to Michigan.

Small shop with an amazing variety of fabrics. Wonderful owner, very friendly and helpful. Be sure…read moreto visit!!!

Pro: Pretty good selection; prices are good Con: since…read moreCOVID, changing rooms are still closed so you have to either try clothes on over your clothes or just guess it will fit. There are also no bathrooms open to the public. So if you decide to go make sure to dress in a way that would best accommodate trying clothes on over them. I found great items but when I tried them on I had issues putting them on with my clothes on (even if they might work if I didn't have clothes on, I ended up getting nothing)

I will preface this review by stating that I know all things goodwill. If we leave home, there is…read moreBound to be a goodwill stop. From soho down to Brighton, I've seen them all. This well traveled kid sure knows a mean goodwill. It's my wife's fault. She makes me stop. So, here's the shakedown of Worcester goodwill. My grading rubric is becoming the yelp norm. Smell-A-. Reasonably neutral. Not a hint of the standard mothball smell. Doesn't smell like octogenarians, either. Lighting-A. I was able to identify those not-so-mysterious yellowish stains on the inside if some of the men's pants. Pass. Good lighting equals less vomit when I get home and realize what I've bought. Are you listening, Hyannis? Musak: B. pop radio station. A few decent hits to sing out loud while embarrassing the wife to hurry up, notably Kenny Loggins "I'm all right". Organization of clothes: C+. Drives me nuts when pants are arranged by color. Gee, only 77 pairs of tan khakis left to find the magical 34/30. Needle in a haystack. Oh goodie, let's move onto 58 pairs of blue to search. Listen up, Wooster, or whatever it is...arrange all pants by waist size. Narrow them dogs down, and let me see my options. Yes, the minions must do more work, but that's how it needs to happen. Shirts, etc. seemed logical. Brand namishness: A-. Lots of good names here...Ralph, tommy, and mr. Bean all made plentiful appearances. College towns seem to bring n the best names! Employees: B. yup. Working. Not complaining about working. Other notes: scored 50 cents in a pair of pants. Changing rooms seemed like the security cam might see more than normally secure areas of the body. Clean, overall. Funny sign at the drop-off door: "no dumping after hours. $500 fine" in other words, if it is during hours, it is valuable...but after hours, 10 used seersucker suits and dads used LA gear sneakers are rubbish, punishable by fines. To funny. Would love to see what prompted that sign. Musta been bad. 50 used George Michael concert shirts bad, So yes, friends, this one is pretty stout in the world of goodwill. A pillar of savings, cloaked in unusual normalcy. Denizens of Wooster, dine heartily on the textile buffet that awaits. It's bizarre. It's interesting. It's cheap. It's goodwill.