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Michaels

3.4 (92 reviews)
Special Hours 9:00 am - 6:00 pm
Updated 3 weeks ago

Michaels Arts & Crafts Photos

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Reviews With Photos

Brendan M.

I had Kathleen and Debra at the San Rafael Michael's frame 17 of my beloved concert posters. I was able to buy the frames on sale then give them to the framing department to mount, paper, and swap out for quality glass. They did a great job. When one of the prints got ruined by a framing machine they immediately reimbursed me for the replacement. Highly recommend Kathleen and her team!

Kitchen area
Joey B.

We would like to thank the staff in the custom framing department of Michael's, the two women working in the framing department, were phenomenal with their help and knowledge they helped us frame the pictures, and what we received was breathtaking actually made my wife cry they took the time to work with us and show us different options also putting into consideration what we wanted but also gave us great advice to make this picture perfect. We are so happy and if you are looking to take anything of a picture and turn it into a priceless part of your home, let these girls help you do it we will be customers for life.

Sales Received What the time and date
Remy B.

Michael's is a wonderful store. I find can arts and crafts items easily. Reasonably priced. However, today's experience was unpleasant. The clerk had so much Corogne it burned my nose. I was looking for his name on the Sales receipt. I could not find his name. I am sure the manager of this Michael's will see this review. Here is today's date 6/16/23. The time was 3:57 PM

Asianae L.

I decided that I would surprise my niece and nephew with a Saturday arts and crafts. My niece is a huge 5 minute craft lover. She was really into these "Squishy cakes", made from triangle makeup sponges, paint and sprinkles. We also wanted to try our hand at making slime for the first time. Around 10:30am, my wife and I were in the car heading into San Rafael. We needed to stop at Michael's Craft store off Las Gallinas Ave. The craft stores neighbors include Homegoods, and the North Gate Shopping Center. There is an available parking lot (Free). The store seemed a bit smaller than the Vallejo store I tend to visit. It felt really dim and empty. Aisles are pretty narrow. Not much room to maneuver around customers, especially with carts. I did not sense any customer service presence on the floor. It would be nice to have more service representatives checking in with customers. I had many questions about making slime. Craft selections were pretty vague. This would be a great location if you were into jewelry making, or creating art projects with beads. The other products sold here seem random. The aisles were just filled with random things. It was to unorganized for me to find anything. The decorations I managed to find for slime were glitter and small sprinkles, along with glue and activator. We already had paint, brushes, makeup sponges for our second project squishy sponge cakes. Check out wasn't the best experience. The cashier never spoke or even asked if I had a Michael's Craft store membership. I was never even offered a bag. The interaction just seemed awkward. He preferred to speak to his co-worker loudly instead. All I wanted to do was pay and run away. I was happy that i found the most important items, but the lack of customer service and unorganized aisles made this my last visit. I would only come back if the store was created to its size and location. A new store layout might bring some life back into the store.

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16 years ago

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15 years ago

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Ask the Community - Michaels

Maria in the framing department was so helpful & professional. She went above & beyond in providing excellent customer service & helped more than I can express with framing a special document.…

You posted your "gratitude" for Maria in framing, who is wonderful, in the question area. If you like, try and delete the question and put it as a review.… Read more

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Review Highlights - Michaels

Diane in the framing department stayed around after she clocked out to help me fit my poster in the frame.

Mentioned in 11 reviews

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Marin Hobby & Gift

Marin Hobby & Gift

4.4(25 reviews)
2.1 mi
$$

If you live in the Marin County, this is the place to go if you need a legit RC Car, not like the…read moreones you get at target, these cars are better. My boyfriend and I found this nice little shop when we were in the area and wanted to see what kind of RC Cars this place had. The guy working there Brian was such a great guy to talk to. They talked about the different types of RC cars there was. There are drift cars, monster trucks, buggies, crawlers... the list goes on. We were in there for maybe an hour or so just talking. Brian was such a gem, that 5 years later we go back and have built a wonderful friendship with him, he had become our older brother. Brian is that type of person who will not just sell you an RC car, but he will sell you one that suits you. If you had a car in mind and he does not have it in stock, he is willing to order it and he will make sure he orders you the best one. Brian also fixes RC cars if something is broken or if you have no idea why it isn't working. He will give you a quote before actually fixing it and if the price is good with you, he will start the fixing processes. He is not the type of sell you useless cars, he tries his best to order the best. He does sell more then just RC cars. Just go check him out and see what he has to offer. He also has model cars that you can build. He has a few trains and tracks. He has a lot of paints for the models and other things. Brian is great.

Great little shop if you're into model building. I was able…read moreto find the Tamaya spray paint for my model. The owner was gracious enough to stay open for a little bit so I can come by and pick it up. Support your local business. Thank you!

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Marin Hobby & Gift
Marin Hobby & Gift
Marin Hobby & Gift

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The Game Fortress

The Game Fortress

5.0(8 reviews)
7.3 mi
Family-owned & operated
Locally owned & operated

I love this place! The owner that I met is super cool too. I gave him lots of props for what they…read moredid to the place and taking such a risk for a business of this type in Downtown Novato. Let's take it from the top. When you enter the place, it is CLEAN! It like the owner has a background in interior handiwork. Wall trim, baseboards, column trim is all expertly done. The "Fortress" theme carries on in the interior with stone wall facades in the front and rear of the store. They also have little details like swords and flags hanging throughout the store. A really nice touch. They specialize in role playing games and host events where customers can come in and play together. I don't participate but I really support any type of community engagement. They also have a wide range of board games, cards, figures, paints and even stuffy's! Ite really an impressive place and even though i'm not a role playing type of person I will go out of my way to find a way to support this place whether it be to buy board games or stuffy's as a gift for friends or family or spread the word to other gamers.

Great variety of products and accessories with attentive staff. They were very easy to talk to and…read morewould give helpful info about products they held and the games themselves. The prices were very fair and matched if not beat most online sellers. I would love to comeback if I'm in the area.

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The Game Fortress
The Game Fortress
The Game Fortress

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Tailwinds - Call 800-Tailwinds or visit www.tailwinds.com

Tailwinds

5.0(2 reviews)
7.1 mi

I ordered the #PS509 Flight Attendant 3-D Wood Sign with a lower personalization plate for my…read moresister-in-law last month. She is now a retired Purser for a major US airline, and that plaque was just perfect for her retirement party. At first, the sign was showing not available on their website. A quick call to Nancy there at Tailwinds solved that problem (computer glitch), and the follow-on ordering was super easy! A few days later, Nancy called me back and said that the manufacturer suggested a slightly different formatting of the lower personalization plate (where the airline name and dates of service are printed.) I accepted that slight tweak, and in just a few days, the completed plaque was sent directly to my brother (so he could wrap it up for the pending party.) My sister-in-law LOVES the plaque, and it is now proudly displayed in her home office (along with all of my brother's USMC plaques from the '80s.) In fact, all of her fellow flight attendants just had to know where she got that sign from, so I quickly provided them a link to the Tailwinds.com website. Just some great products and excellent customer service! Thanks, Tailwinds, and Nancy!

The holiday rush is always tough, and sometimes, I have to admit that I'm just not paying attention…read moreto what I'm doing. I ordered something on the site that was listed as not in stock. Shortly after I received a call from a woman with Tailwinds reminding me that my order wouldn't be available for Christmas. Oopse! She helped me straighten that out right away and was extremely nice and helpful. I would never have expected such personable service from a website!

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Tailwinds - The best airplane jewelry anywhere..check out this opal Cessna.

The best airplane jewelry anywhere..check out this opal Cessna.

Tailwinds - Sample plaque.

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Sample plaque.

Michaels - artsandcrafts - Updated May 2026

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