1. Michaels Jewelers

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Canton, CT

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Michaels Jewelers

5.0 (1 review)
Open • 10:00 am - 7:00 pm

Services - Michaels Jewelers

Jewelry repair

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2 years ago

Kenneth was very helpful in finding myself a chain and was respectful to myself and my Mom. Thanks Michaels Jewelers!

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Pieces of Time - GMT Master 2 With Pepsi Bezel

Pieces of Time

(16 reviews)

$$$

This is a great store! It's fresh and tidy in there, with lots of beautiful watches on display…read more Rick, the owner has great knowledge and passion about old timepieces; speaking with him is informative and fascinating. Best is his sense of honor. I brought in a vintage watch for a new band. After helping me choose one consistent with the period he noticed that my watch would need some minor repairs to accept the band. He quoted me a fair price and he took the watch to make the repairs. Later I found out that much more than minor repairs were needed. Rick had to disassemble, fix and clean the watch. But despite all the extra work and time he spent he stood by his quote. I so appreciated his integrity and, yes, generosity. A really fine experience!

Very disappointed and saddened in this business. My wife…read morebought me a high end chronograph as a wedding gift, for several thousand dollars. An Ollech and Wajs diving watch. After a few months I noticed that despite my regular windings, it would run slow. Then I took it into a shallow pool. And remember the face of the watch said "waterproof". The watch stopped working. The face was damaged by droplets of water that leaked in. I reached out to Rick, the owner of this establishment, about fixing this issue. I was told that a simple maintenance and cleaning would get it back to normal. But he ironically said he did not have the time. So not only was the watch faulty from the start, Rick did not take any responsibility for it. What saddens me the most is that the watch used to be a beautiful symbol of my marriage, and at one time I considered it to be the nicest gift I had ever been given. But after my interaction with Rick, it's just a sore reminder that you just can't put your trust in small businesses anymore. Where is the integrity? It's no wonder people end up just going to Amazon now. Further evidence that American businesses are self destructing due to a lack of honor and laziness.

Armstrong Rockwell

Armstrong Rockwell

(11 reviews)

$$$$

Downtown

Thank you to the Armstrong Rockwell team for looking out for us and making the best weekend of my…read morelife a reality. I had the pleasure of working with Alexis who is incredibly knowledgeable when it comes to diamonds as well as watches. I am not typically an advocate of doing business with friends, however, when deciding on an engagement ring you have to work with someone you can trust. We sourced the diamond separately and then built a custom shank around it during about a 6 month process. Alexis and team were patient and had our best interest in mind. I couldn't be more pleased with the result and the amount of effort from Alexis - which was consistent for 6 months. Her approach to educate her customer resulted in easy and clear decisions when customizing the ring. Alexis went above and beyond and helped mold a vision into a real tangible custom ring. The Armstrong Rockwell team had the shank built custom by their CAD designer in NYC to help complete the vision. These are professionals with a professional network. The result, flawless. Doing business with trustworthy friends always makes doing business a pleasure. Not to mention, Alexis and Al are diamond savants so I can't think of a better place to fulfill your jewelry needs. I can't wait to start shopping for some watches with this team next!!

Beautiful watch and jewelry selection, the only jeweler in Hartford worth your time. Knowledgeable…read moreowners, willing to go the extra mile to make sure you're taken care of.

Michaels Jewelers - jewelry - Updated November 2026

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