There are over 1,250 Michaels Arts and Crafts Stores in North America. Michaels in the Huntington Shopping Center is in a complex with other businesses and there is a big parking lot with plenty of spots. Michaels is the perfect place to shop for art supplies, crafts, framing, floral, home décor, and seasonal products. Michaels has a free rewards program and it is fast and easy to enroll, can earn on all eligible purchases, enjoy exclusive deals and receive early alerts for sales. I needed to pickup some items to make a diaper cake for a friend's baby shower and I chose the in-store pick up option. When the order was ready for pickup, I received an email that they will hold my items until store closing 4 days later. On a Wednesday after work, I headed into the store. After you enter Michaels, on the right, there was a huge Order Pickup sign and shelves with orders and names. This is a Grab & Go Self Service area and I was able to locate my name easily. Of course, since I was already in the store, I walked around as well. I could spend hours browsing the store. All the aisles were fully stocked, labeled, and organized. There were items on clearance and other good finds. read more

Michaels - Order Pickup - Arts & Crafts Near Me - Huntington Station, New York

The Michaels store is conveniently located in a large strip mall that hosts several well-known retail chains, making it easy to combine errands and enjoy a hassle-free shopping experience. The ample parking and straightforward access make visiting the store a breeze. One of the store's standout features is its excellent variety of picture frames, offering both pre-made options and custom framing services to suit any style or need. The staff in the framing department are highly knowledgeable and professional, always ready to assist with expert advice and guidance. This level of service makes Michaels my top choice whenever I need to frame a picture. Although I often wish I didn't have to wait for the 40% coupon discount to appear on my Michaels app. Since I tend to be too impatient, it's generally a great deal when available. The team working in the custom framing department is particularly patient and pleasant to work with. I usually leave the store quite satisfied with their work and the overall experience, making Michaels my go-to destination for picture framing needs. read more

Came here to pick up some last minute items for a Christmas toy drive. They did not disappoint. I was able to pick up a bunch of holiday paint kits in different varieties. They were all at great prices. I was also able to check out pretty quickly with the self checkout option. The store was organized and clean, which I loved. read more

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I brought two picture frames into the store as I was told. I asked to have glass cut to fit for one, and acrylic for the other one. I paid for the items. I went home with my wrapped up glass and acrylic panes -- an hour round-trip from where I live in Centerport. I got home only to see that both pieces were cut too large. Another hour round trip to get it done correctly. What a waste of time and gas! And nothing was offered to compensate for the poor service. I do not recommend Michael's due to this terrible experience. read more

I recently bought an item that had several parts. Thankfully all the parts were there but one of the items was broken. I had emailed their corporate office and was told to return to the store. I spoke to Alyssa, who was BEYOND HELPFUL and remedied my situation in minutes. Than you Alyssa!! read more

The store is so poorly run. Not enough staff. The sales clerk herself is unhappy behind the register saying the job is so stressful. She's called for a manager three times and no one comes to help her. The line is about five or six customers deep and it's 11am on a weekday. Even if you wanted to ask for suggestions or advice on an arts and craft project no one is there to help. Horrible. If I could give less than one star, I would. read more

Michaels is the perfect place to go to buy overpriced materials that are guaranteed to be of the lowest possible quality. Bonus points if you like waiting in line for their inane self checkout system that guarantees a frustrating experience as you try to escape this purgatory. I only come here when my wife tells me there's nowhere else to go, and even then I often give up while waiting in line or halfway through the checkout process. I'd sooner face her wrath then cancel out my entire check out each time, the scanner double scans a product The only redeeming fact about Michaels... Is nothing. I'm writing this review as I try to wrap my daughter's presence with overpriced gift wrapping that I bought, that tears as a wrap it. I've given Michael's many chances over the course of my life, but this is it for me. I'd sooner be deployed to Ukraine then be dispatched to Michael's to find a bunch of specific craft items that I will be directed back-and-forth across the store trying to find. read more

We recently purchase a helium tank for a party. We got up at 6sm day of party to inflate tons of balloons. We could not get the helium to work. Unfortunately we inflated the balloons using a compressor. We brought the tank back to the store and were told we could not return the product as it worked for the person in the store. I explained that it did not work for me and I want my money back. I asked for a manager and was told the same thing. Neither Taylor or Edwin were able to assist me. What happened to being customer centric? It did not matter what I experienced I was wrong as they were able to get the tank to work. I am extremely frustrated and disappointed l! read more

Covid fail. Stopped in to pick up two small items. Got to the register line. Huge store mostly empty. One line not moving too quickly Register in corner of the store with a dozen people clumped in a narrow winding path all breathing each other's air. Most deliberately anti covid safety line I've seen so far. Just walked out. read more

This store has the worst customer service! The check out girl (Maria) actually had the nerve to call my 88 year old mother rude. And insist to call over her manager to confirm her guilt. The manger had no idea how to deal with the situation... it was an embarrassment! Please know my family has been in the retail business for years and would never expect anything from anyone because we know how hard it is to be in retail especially after the Holiday season. So, Thank you to all of you who can hold your grace and composure when dealing with the very young or the elderly. Those of you who can not please take a class in customer service to better your manners dealing with the public for professional growth and for the sake of the retail store who employed you.. Customer service is an important part of any business, perhaps go to Michaels in Commack the people who work there are so lovely. I've seen them go out of the way to help people as well understand how to multi task two customers at a time without being exasperated! Best of luck to Maria in Huntington she needs some training in Customer Relations I hope she finds her strength in the retail world! I hope she finds the strength to listen and use her manners with the elderly and the young they are precious members of our society! read more

There's never anyone in the store to help. There's like 2 employees working there at a time maximum. Everytime I need an item unlocked I need to wait 20 minutes for an employee to come or walk around the entire store to find one. It's ridiculous. They also don't have a lot of stock of products that are big sellers. It's a nice store, but needs more employees. read more

This was the first time I have been to any Michaels stores. I was referred by a friend that said there framing department was really good. I needed an estimate to have two pieces of art reframed. The woman helping me was very nice and very helpful. She gave me a written estimate and explained the wholes process. I did not use them yet but they seemed to be very knowledgeable. The store is huge and had tons of items for arts and craft and painting. I would definitely recommend them atlas for an estimate. If I go back and have the work done I will follow up with a revised review read more

Michaels - Arts & Crafts Near Me - Huntington Station, New York

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Horrendous ......it's great if you wanna wait online for an hour or ask an employee question and get a nasty nasty nasty response but other than that, it's a waste of space read more

I will never go there again for custom framing. The frame I received was horrible and when I asked what my options were I was told there was none. When I took the picture out of the frame I noticed the edges were cut up and were not even anymore. The cost does not equal the service, and I cannot stress enough that you should go somewhere else for custom framing. read more

Great selection of picture frames whether pre made or custom made. Service in the frame department is very knowledgeable and professional. This is my go to place when looking to frame a picture. Don't forget your coupon usually 40% off or you can pull it up on your phone. read more

Where do I start to talk about John in the framing department? Years ago I had a very good experience with Michael's framing so I was willing to trust the framing specialists at the Melville location. I was fortunate to get John, who guided me through a custom framing of my very first watercolor painting ever. I wasn't sure of the matting colors or framing colors as well, so he took me through many options and helped me arrive at a custom matted frame that I was happy with (with the usual discounts, of course.) See pic below. The next time I went in to see him, he helped me pick out a mat, a frame and then counseled me to wait for the discount coupon to buy the frame. He was right about the combination: see pic below. Today, 3/31/19, I went in to Michael's to ask John a question. He recognized me and said "Hey! Welcome back!" That he remembers repeat customers demonstrates how good he is working with people. So, there were two women ahead of me with whom he was working and when he took their piece into the back room, I commented on how wonderful John is and one of them agreed with me; the other had encountered him for the first time today. We commented on his expertise, his helpfulness, his friendliness and his obvious enthusiasm for his job. One of the women asked him to call over his manager and we told her how wonderful John is: she agreed. We made John blush, and there and then decided to form a group: John's Girls (sexist, I know but we are "ladies of a certain age" so we can get away with it!). Anyway, you can't go wrong with John: also, I really don't think he would ever talk customers into someting they didn't want just to make a sale. He really cares about the photo or artwork you want to have hanging on your walls or sitting on a desk or table or given as a gift to someone. Michael's is lucky to have John the Framer. read more

Michaels - My first watercolor completely framed by John - Arts & Crafts Near Me - Huntington Station, New York

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Michaels store 2062 Seriously has to be the worst craft store I've ever gone to. The store was a mess. I was waiting 20 minutes for the only available cash register with only one person in front of me in line. The manager walked around doing I don't know what. I asked the sales associate if there was someone else to ring and she looked at me and completely ignored me. She was so rude! Finally someone else opened a register as the line built behind me. I asked for the rude sales associate's name, I was directed to the manager who still made me wait to talk to her. I asked for the sales associate's name to put in a complaint and she refused to give it me, telling me that she would speak to her and there was no reason for me to take further action. Management needs to stop making excuses for their employee's deplorable behavior. Worst craft shopping experience ever! read more

They have a nice variety of merchandise BUT their customer service is disgusting, deplorable unprofessional & those people are confused! They don't know the products and their management are rude and disrespectful and make excuses for poor behavior of their employees. The Place is a mess, they don't keep it clean they don't keep items that sell a lot well stocked. Basically go to another Michael's if you have to go to one at all and less you like to be abused in case you would need any assistance.. read more

Kate was SO helpful and patient!! She helped me pick out frames for three needlepoint projects. I didn't feel rushed at all. She was fantastic read more

Having recently lost my father, I had a piece of paper he wrote on that was very sentimental to me and also very delicate that I wanted framed for my home. Marie in the framing department went above and beyond the normal call of duty to help me. What a wonderful human being to have worked with on this little project. The result far exceeded my expectations and the cost was lower than I anticipated. If you need something special framed, please visit Marie. You won't be disappointed! read more

It's open. I love the store and the employees are very nice and helpful, but there's no air conditioning? (-2 stars for that) If it's 90 outside, like July-August tends to be, it's HOT in there. I don't stroll the aisles anymore because I don't like to break a sweat shopping, so if I can't find what I'm looking for in 5 minutes, I'm out. It's 2020 & I've never heard of a retail store, especially a chain store, not having a/c. Maybe their evil landlord is trying to sweat them out? Maybe that's how he got Toys R Us; Bed, Bath & Beyond; B. Dalton Books (or was it Borders?); and others to leave the strip center? If so, Michael's should sue. I'll be back in the Fall... read more

Normally I dont write these things but every time I come here and actually need help and need to interact with someone, they dont know what theyre doing. And I work retail full time so I get it that some people are just difficult, but it wasn't busy at all. And it every time... I tried to put something on hold bc it was the last one. I come back in less than 24 hours and its lost. No one apologized. No one tried to help me. No one offered to order it. Realy??? read more

I don't typically write reviews for retail stores but after more than one bad experience, I can't help it. There was a time when staff at Michael's were knowledgeable and plentiful inside the store. Whenever I go into the store now most of the stuff is busy at register and there just aren't a lot of employees walking around to assist shoppers. The employees are downright rude and seem to have no knowledge of arts and crafts. Once I had to ask someone at the register where something was placed. She knew exactly where it was but when I went and came back to pay at the register I thanked her for telling me where it was and she gave me this miserable smile and shook her head. Recently I went to the store to find a necklace chain for a pendant and when I asked for simple assistance about this chain the employees acted as if it wasn't their job to assist me. I wandered away from where the chains were to find an employee who could help me and she just told me to look by the chains, I suppose she was busy. So I asked another employee by the chains if she could help me identify a chain and she just again shrugged her shoulders and said I basically just have to find one she didn't seem to notice that the pendant was a gold color and pointed out a few chains that were silver. I got the impression that she just sincerely didn't know about the crafts that were in her craft store or that she had more important things to do than help the customers. How can a business survive with this level of customer service? I'm not sure but I probably won't be back. If you are in need of some crafts and know exactly what you want and don't need the help of employees then certainly, by all means, go to Michael's because it is closest to where ever you are. However don't go there for the shopping experience. read more

I went to the store this afternoon with my daughter; she found the label maker that she wanted for her birthday, so as I am checking out I ask if I can use the 30% off ALL Regular Price Purchases coupon that we received in the mail. The coupon did say limit one coupon per product and Not Valid on: list of products............. Long story short - the cashier said that the coupon is not valid for the item we purchased because it was a part of their Everyday Value program; nowhere anywhere did it indicate that this product was a part of this Everyday Value program and his response was "well sometimes things aren't labeled unfortunately." Next I ask for the manager and the managers response was this label maker falls under technology. As I'm reading a review that someone else wrote regarding customer service - I won't go as far and say they were disgusting and deplorable but the coupon itself is very misleading. I would have returned the item but it was something my daughter wanted so I spent the extra $18 I thought I'd be saving. I hope that the understand that in the future that extra $18 they received today will go to Amazon. read more

While the air conditioning was broken and it was hotter than hell in the store, Arlene the sales associate was patient, and just lovely. She took her time helping me find all of the supplies that I needed, with a smile. This girl deserves a raise. Thank you Arlene for being fabulous!! read more

I always come this store buying something for my Projects is good price and good things I recommend Michaels

Very pleased with my experience at Michaels. Custom frame job- took about 2 weeks to do. I wish I waited though, when I went back to pick it up, they were having a 60% off sale! Oh well! Very high quality work and a really knowledgable staff. I felt very confident that they knew what they were doing and how to take care of my picture. I'll be back. read more

Michaels - Arts & Crafts Near Me - Huntington Station, New York

Horrible customer service. Purchased product online to pickup in store. Received an email saying it was being processed. Waited and waited for my email telling me to pickup in store. I placed order around 1:00. Heard nothing..they said will be ready in two hours. Called at 7:15 oh we cancelled they order two minutes ago!!! Shop with Hobby Lobby. They put aside what I needed and were so accommodating. Michaels shame on you! The Huntington store employees are cranky and awe full. I'm a 30 plus retailer, Corp and private..where is your leadership and training. You better hop on it or you will be toast! So disappointed! read more

Stay away from this location. very poor organization with their classes. Instructors need instructions themselves. I will shop at AC Moore for now on. If you sign up for classes they don't have supplies you need or they lose your registration and you lose your money. Never again!!! read more

I was in this location in Huntington this past Saturday and I swear as long as the manager Cindy is there, I will NEVER go back. She was by far the nastiest, most unhappy person I've ever come across., I cannot believe she is a manager. I approached the cashier at the 1st register ( which happened to be her), & told her I was told I could combine the coupons I had which were only good until the end of that day from another store & just wanted to make sure that was the case before I grabbed what I came in for. Right away she was a complete witch. Idk if it's because she was having a funny conversation when I came in & had to stop or what. Before I could even finish my sentence (any sentences actually), she cuts me off & said " well I don't know what coupons you're even talking about, let me see them"! So unbelievably rude I was speechless. She kept repeating the same thing like I was a two year old when I told her what I was trying to do. Went to get my item & a clearance item which I know you can't use coupons on. Get to the register only one coupon is working, so the cashier (also super unpleasant) calls for her to come over. There is a line so I tell her if she wants to take the people waiting, I'll wait over to the side. Doesn't say anything, & rolls her eyes at me. I move anyway not knowing what she's doing & finally Cindy comes over. They are literally whispering about me & the transition out in the open & finally Cindy comes to me & says "the coupons don't work in clearance items, I told you one coupon would work on one thing & the other will take care of the remainder". I said "no you didn't I asked you about combining the coupons, I was only getting one thing". She starts literally getting loud with her finger in my face saying "you didn't say anything about getting only one thing!" She said it like 4 times in front of everyone on line & remotely close by. I was shocked. I just paid for my items, the cashier didn't even give me a chance to enter my email at the end being a rewards member & left. I passed her by the exit & told her I didn't think she should be working with people. Her response "have a nice day!!!" In the most sarcastic way possible, then mumbling something as I was leaving which I heard part of which I won't repeat but I'm you can probably imagine the gist. I have been in the hospitality industry my whole life & know how to talk with people of all kinds. I have no idea how this woman is employed anywhere near consumers and the public, no less A MANAGER! Completely unreal. I have loved Michael's for so long & am a regular. I have always thought everyone working for them were delightful. Thinking back still almost a week later, I just can't believe that experience. I wish I could give it negative 5 stars. read more

Worst michaels ever they have half the stuff every other michaels has always a mess and the staff knows nothing. Everything from bead selection to their sticker selection is awful. This is the closest craft store from where I live and is rather not go than go here. It's that bad. The associate didn't know what screen printing ones another had no idea what book binding was and I'm pretty sure that's self explanatory. read more

The Michael 's corporation is run by people who probably don't craft and are clueless about their customers . there were once many classes held at Michael's however they have lost most of the attendees due to poor understanding of their customer base....MORE RECENTLY they had successful painting classes and regular attendees with good result......they without notice or care cancelled these classes with poor planned replacement and no real commitment for people to finish their paintings pay for future classes at the store use Michael's gift cards for classes get refunds or cancel.....THEY DON'T CARE ABOUT YOU ART & CRAFTS OR THEIR CUSTOMERS ......WHEN ISSUES WERE BROUGHT TO THEIR CORPORATE MANAGEMENT THEY DID NOTHING....... read more

stop falsely advertising that you do curb side pickup when not one of your stores in new york state offer curb side pick up. shame on you for false advertisement at a time like this!!!! read more

I love Michaels usually. .i LOVE CRAFTS...however the customer service in this location is not consistent:/ sometimes its great ( i will ask for help and receive great service) other times its mediocre. Most of my frustration is at the checkout. Long lines at times, the cashiers seem miserable and NEVER let me know about events for sales, coupons, or future events. I did not know about online coupons i could pull up on my smart phone until i ventured online of my own accord. They really do need more passion for the " craft." No pun intended. read more

I've been to a lot of Michaels stores, and this is the best for acrylic, oil, & watercolor paint & supplies. My favorite on the island so far. read more

I try not to write negative reviews but I've had too many instances at this Michael's to let it go. The staff is very rude at this location. In my most recent trip at the register when the sales girls scanned my item it didn't show that it was on sale. When I informed her that the sign said the trunks were 40% off she rudely says " no they aren't" I informed her there was a big sign saying that there was 40% off all kids trunks she told me "it wasn't a kids trunk". Um since when is a pirate trunk not a child's trunk. Then she talks to someone over the ear piece and was like "oh yea they are"... She was just rude and was looking at me like I was stupid. Then I asked for my teachers discount and she said that I already got 40% off and I could not combine the teacher discount. However it was supposed to be rung up with the 40% off already and I was entitled to the extra 15% but she couldn't figure it out and then another rude lady came over and tried to tell me the teachers discount didn't apply to sale items. Since when? It certainly does apply but I wasn't going to argue since it wasn't going to be more than an additional $1 or so off. Like I said this wasn't the first time I experienced rude workers from this store so I try to avoid this location but sometimes I can't. I think they need training on how to handle customers. read more

I love michaels...but...I went to this michaels this morning & I had a competitors coupon for 55%off...(my most recent michaels coupon was for 40% off...so I went w the competitors..) after I was rung up the cashier called the manager over...he said 'are you kidding me, I've never seen so many competitor coupons used in our other location' and also a few other phrases along those lines...he was negative and made me uncomfortable in general...I then felt I had to explain myself to the cashier why I went w the competitors coupon for 55% off, rather than michaels 40% off coupon... read more

Michael's is my favorite store in almost the entire world. It has the biggest selection and variety of household decorations during the holiday season plus it just has everything that you need for arts and crafts and perfectly fits into my creative personality. Any time that I go there I know that I'm sure to find everything that I want according to the season of the year. They always have things available and just in case if something does run out they always have an extra stock in the back. The Michael's in Melville is exceptionally helpful . Also Michaels has something that makes it extra ordinary. They actually have classes that offer arts and crafts. If somebody like me for example, like to do arts and crafts but is not that good at it, unfortunately, they can go to Michael's and get hey brochure and start learning to be more creative. So Michael's does not just give me the satisfaction of having a home decorated perfectly in holiday decor but also offers me classes to learn how to improve myself. read more