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    Michaels

    2.0 (6 reviews)
    Closed • 9:00 am - 9:00 pm
    Updated 3 months ago

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    11 months ago

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    2 years ago

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    2 years ago

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    2 years ago

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    4 years ago

    terrible customer service and very rude. never again will I shop here. this is ridiculous

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    9 years ago

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    The Knittin' Coop - Fresh new paint for The Knittin' Coop!

    The Knittin' Coop

    4.7(6 reviews)
    22.2 mi

    The Knittin' Coop is a women-owned business founded in 2019 by Robin Ferguson who currently owns…read moreand operates the business. Located in the Historic Downtown Salem, it is a BBB Accredited Business with a rating of A+, offering a wide selection of yarns, patterns, accessories, and classes for knitting and spinning enthusiasts. With a focus on local and indie dyed yarns, as well as popular brands like Malabrigo and Rowan, the shop provides a vibrant community space for crafters of all levels. After being awarded the Yelp Triad Squad Yelper of the Year 2024 Award at the Yelpies Award Ceremony last year, an event that honored the highest-performing Yelp Elites, celebrating their contributions and accomplishments throughout the year, I decided that this year, as an All-Star Yelp Elite, I not only wanted to be the first to discover new restaurants, businesses, and entertainment venues, and bring them to the attention of the public, but also to uncover those found in hidden paths that for one reason or another have not reached the public in its totality. And the Knittin' Coop, in Salem, Virginia, is a perfect example. I discovered this, one-of-a-kind, women-owned business one day after having had breakfast at the Bean Bliss Coffee Bar on S College Ave, in Salem, Virginia. It was the shop next door, and I couldn't help but to go in and visit after seeing their colorful and lively Holiday Season decorations on the windows of their shop. Inside, I found a cozy shop for yarn and fiber arts, plus classes and event led by the friendly owner, who greeted and welcomed me with open arms. Besides having a special talent for selecting a wide collection of beautiful merchandise, she is a survivor entrepreneur of the covid era which began shortly after she started her business. This hardship led her to create one of the most beautiful and practical websites that I have ever seen. Not only creating a place for customers to purchase her merchandise contactless, but establishing a strong relationship with her customers this way, so now they can visit her shop to gather for one of her workshops, borrow a book from her lending library, feel the products before purchasing them, or simply spend some time chatting with the owner who has a wonderful personality. Beside the great variety of very unique and quality, colorful yarn, of which I had never seen before in larger, corporate shops, she also carries items such as books, accessories, sweaters, scarfs, just to name a few. I invite you to view my photographs accompanying this review to get a better sense of the place and the variety and quality of the products sold there. The place is also decorated with artworks with meaningful and some funny quotes. There is also a good size room on the side where people can gather to attend one of the owners workshop, or simple to relax and knit. I highly recommend this place and encourage everyone to give it and the friendly, entrepreneurial owner your total support.

    Adorable store. Great selection of yarns, tools, and notions. Robin is so knowledgeable!read more

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    The Knittin' Coop
    The Knittin' Coop
    The Knittin' Coop

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    JOANN Fabric and Crafts

    JOANN Fabric and Crafts

    3.7(3 reviews)
    0.8 mi

    In regard to a separate review about the "store manager" Jason -- Jason has never been store…read moremanager for Joann Fabrics, and he no longer works for them in this location. I am a frequent customer to this store. They have moved to a much larger location next to the New River Valley Mall, and the store has finally been given the staff numbers that it's needed for years. Like all chain stores, customers need to keep in mind that staffing, and availability of products, etc., are all at the mercy of the ever present, and endlessly disappointing "Corporate" offices. This store has a manager, and an assistant manager that work tirelessly and thanklessly to keep the store in a clean and well organized condition as best they can. Because they are paid salary, sometimes coming into the store and working without being paid because "Corporate" will not allow them anymore employees on the payroll. That alone speaks to the dedication these ladies put into a company that would without hesitation replace them with a blink because they are only names and store numbers on a piece of paper. With Hobby Lobby coming into the area, JAF Corporate must have decided it was finally time to move these well-deserving ladies into a bigger, better building and offer more products to compete. Because money talks, BS walks. So, thank you, Hobby Lobby, for the competition and the kick in the pants this company needed to better itself and be better for their customers. Otherwise, JAF Corporate would have allowed this store to waste and rot away in a dilapidated plaza that has been next to nearly empty for over a decade. Customers who come into ANY business need to keep in mind that it isn't easy working with the general public. Our current state of society has become irritatingly "instant gratification", and most these days walk around with a scumbag sense of entitlement that is grossly misplaced nor earned. Employees are bound by the rules Corporate lays down, and while you may be inconvenienced for a moment, employees will not take the chance of losing their jobs so that you can believe you've had a good day. Just be patient and realize that not everything is always about you. Take any and all online reviews of businesses with a grain of salt, and a side of reality. You can't make everyone happy, and most times, it won't matter how hard you try. For you employees that have to deal with the general public, keep in mind that there are some of us that have also had to deal with the GP, and we understand your plight, your patience, your work ethic, and your dedication to the company you're employed by - because the company won't care, but a certain faction of your customers do.

    came here looking for a shadow box that was online and couldn't find in store. asked an employee…read moreand they said that it should be and that they arrived a month ago. He went all the way in the back stockroom for about ten minutes and actually came out with what we were looking for!! Absolutely phenomenal customer service, and the store was spotless and easy to navigate, as opposed to michael's. They actually honor their online sales which is such a breath of fresh air after being in michael's where they tried to charge us twice the price in store vs online. Highly recommend shopping here for craft supplies, the environment is so much better. :)

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    JOANN Fabric and Crafts
    JOANN Fabric and Crafts
    JOANN Fabric and Crafts

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    Michaels - artsandcrafts - Updated September 2026

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