Was excited to find this shop as there are not many hobby shops in the area. The excitement was…read morequickly extinguished when they oversold an item on their website and did nothing to notify me for 2 days until I drove to their shop 30 minutes away and the employees had done nothing with my order. Upon warning other customers in their discord, they kicked me and blocked me so no one would see my honest review. Then via email they called me malicious, aggressive and negative when their mistake was completely out of my control. Highly defensive, excuses for everything just like the other negative reviews below, I won't be returning.

This is my go to spot, the staff is super helpful, they've got a great selection, it's clean, and…read morewell organized.

The store is amazing. The staff is great. They have train,…read moretoys, diecast,legos,pops barbies. Models and hobby supplies and so much more. 3000sqft of wow

So another relocation, but not just down the street this time. In 2023, The wrecking ball was…read morecoming for the Galleria mall and Westchester Trains & Hobbies became refugees again to find a new home. Unfortunately for me, the new place is 25 miles further north at the Jefferson Valley Mall. This is as far as you can go in Westchester county because Putnam county is just across the street. Like most malls across the country, JVM is not doing great, with not a lot of tenants or customers and it just seems to be barely hanging on. At least their anchor store, Macy's hasn't bailed yet. I'm hardly ever up this way, but when I am, I'll stop in at WTH to see any new stuff (and to see the old stuff). The new store has almost as big a footprint as the Galleria store, but way bigger than the previous White Plains mall one, which got the wrecking ball also (I'm not sure if that's a good omen). Everything was moved here, every plane, train & automobile (literally) and even Barbie (but no Oppenheimer). John told me he has big plans for the new store and to check back for new inventory soon. Each aisle has a hobby specialty. The biggest proportion is in the back where all the model trains reside. Glass cabinets are filled with vintage Lionel trains and other well known brands. The Hot Wheels collection made it over, as well as the Barbie and Hess truck collections. But my main hobby focus are model airplanes and ships and their collection of old kits is pretty impressive. They get new old kits all the time by buying up old collections and reselling. This trip, I got (3) 70's-80's nostalgic plastic airplane kits that I've had or wanted since I was a kid. I could wander the aisles here all day and they would have to kick me out. Maybe I'll go back after I grab some lunch at the food court...

Absolutely cannot wait to go again and tell everyone how amazing this gem of a hobby shop is!!!!read more

This place has been great! sure you can get things cheaper online but this is one of those hobbies…read morewhere the experience is part of the fun. Black Al is the man even though he tells me i waste my money on nonsense but i call it trial and error lol. I can never remember the hours and Al has stayed an hour or so late multiple times helping me out as well as the owner Alan. I wish i could remember the others names because its like everyone there has zero problems going above and beyond! This place is like a sun burned pecker.... You cant beat it!!!

3.5: The store name could be more accurate because it has mostly trading cards (Pokémon, magic,…read moresports), and then memorabilia, figurines and collectibles, and some interesting board games. Half of the store is devoted to gaming tables. Likely aren't getting any deals here but prices seem to be on par with other similar spots. Small parking lot.

This review is for Toywiz, third party seller from Walmart. All my daughter wanted for the holiday…read morewas a suitcase of the LOL Surprise Dolls. No one had it in stock. However, Walmart had 1 suitcase left, sold through the third party, Toywiz. It looked like it was repackaged but I did not think that would be the case with something purchased through Walmart so I let my hunch go. Imagine how devastated my daughter was when she opened the dolls and one was missing her shoes and another was missing bracelets. I reached out to Walmart who said that they would reach out to the seller on my behalf. I also reached out to the seller. The seller stated that the pieces are not guaranteed but rather this is part of the "surprise." Now, that is LOL! I reached out to the manufacturer who said all pieces should be there and did not have replacement pieces in stock. I reached back out to Walmart and spoke with Rhea who told me I could keep the product AND receive a full refund. When I did not receive any notice, I called Walmart back and spoke with Louis who said he would escalate my issue. I am still waiting for a response and will update this review once I receive one. In the interim, two words for anyone reading this review - Buyer Beware!

I bought my first RC car here 40 years ago and they sold me the last RC car I bought. They're a…read moregroup of great guys, a wealth of knowledge, and walking in there is half hang out and half store.

This shop is an easy five star based on their inventory, staff knowledge and overall great…read moreatmosphere to shop in. Willis Hobbies has been around MIneola since 1949. Not only have they been a fabric of the community but they always show their commitment to Mineola through their participation in Village events. If you can think of it.... You'll find it here. Plenty of electric cars, models (that go up to 2,000 pieces), lots of model trains and trains-accessories. The beauty of the shop is that the team here are experts. Depending what you're looking for will determine who you speak with. There is value shopping in a store that understands your needs and advices you accordingly. They always set up race cars at the MIneola Street to become more involved and engaged with the residents. In summation... there are good people here. KUDOs top the team at Willis Hobbies.

Brand new hobby shop geared towards trading card games (CCG/TCG) - mainly Magic The Gathering,…read moreYu-Gi-Oh, and Pokemon. Looks like they completely overhauled what used to be here. Very clean inside and organized. Tables are setup for games and there's a spot for snacks & drinks for players. Appears that they're still putting some final touches inside but it's open for business and the workers were friendly. Asked if I had any questions but I just took a walk around to see what they offered now. For sale were all sorts of booster packs, collections, play mats, etc. Even storage sleeves & boxes. I saw some loose Magic cards as well. The only thing in the shop that wasn't card-based was the wall of Funko Pop figures. Several shelves of regulars and exclusives. If you're into that and/or card games then this is the place for you!

Extremely unwelcoming and rude staff -- worst first impression I've had at a TCG store…read more I walked in 15 minutes after opening, politely greeted the employee, and asked about hanging out in store prior to the event schedule, only to be snapped at with "no thats what no free play means" and then talked down to in a serious, condescending tone over "no free play," despite me never asking to play. The event wasn't for another two hours, and I was clearly just checking out the store for the first time. Zero customer service, zero friendliness, and absolutely no reason to ever spend money here -- good luck to them.

This is a cool spot for car lovers, truck and train lovers or collectors. Very interesting, take a…read morelook if you're in the area

Absolutely amazing! This place is the go-to store for all antique and modern vehicle toys. Trains,…read morecars, tanks, planes, you name it they have it. The people here are very nice, and they even repair your items. They also have a convenient parking lot next to the building

If you're a model train enthusiast who lives in North Jersey, this is you. Floor to ceiling…read moreinventory. Knowledgeable staff. THEY HAVE LGB TRAINS. Seriously, pay a visit!

I absolutely love this store! The staff inside are so friendly and knowledgeable! They are great at…read moregiving advice on the hobby and finding parts and upgrades, they also have a huge variety of rc cars, boats, and planes and parts! I highly recommend this store!

Hobby House on Route 9 in Poughkeepsie is a terrific "one stop shop" which has something for…read moreeveryone. Visiting the place today took me back to many childhood memories. From unique individual pieces, creative raw materials, or complete entire sets; they have it all for any model enthusiasts, miniature architectural artists, children, or just big kids out there