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    Michael Venezia, DO

    5.0 (2 reviews)

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    1 year ago

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    Florida Spine Institute - VA waiting room 11/13/25

    Florida Spine Institute

    2.4(93 reviews)
    3.1 mi

    I've had back surgery physical therapy through this facility and treated me with nothing but love…read moreand respect for the past 8 years,,,recently my Favorite girl left for another facility and almost followed but I chose to stay here as I have gotten to know so many other awesome members of this team, Thank you for making coming to dr worth while

    I knew something was amiss…read more I was scheduled for an injection on Friday and was instructed to fast beforehand. On Thursday, I called the office twice to confirm the time of my Friday appointment and left messages. No one returned my calls. Friday morning, I called again twice and left another message. Still no response. On Monday, I called to find out what had happened. Again, no return call. By Tuesday, after multiple unanswered messages, I was understandably frustrated and left a strongly worded message. Ashley then told me that I had cancelled Friday's appointment--which I absolutely had not. I called back and spoke with another staff member, who told me, "Sorry, doc is on vacation." So, I'm left wondering what actually happened. Either my appointment was cancelled because Dr. Gerges was overbooked/unavailable, or someone in the office cancelled it for another reason. What I do know is that I did not cancel it. Mistakes and scheduling problems happen. What I find unacceptable is repeatedly calling an office about a scheduled medical procedure, receiving no return calls, and then being told that I was the one who cancelled the appointment. A simple phone call explaining that the appointment needed to be rescheduled would have avoided this entire situation.

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    Florida Spine Institute - Http://www.floridaspineinstitute.com

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    Michael Venezia, DO - spinesurgeons - Updated September 2026

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