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Michael Roessler, DDS

4.6 (12 reviews)
Closed 8:00 am - 7:00 pm

Services - Michael Roessler, DDS

Cavity treatment

Crown cleaning

Dental exams

3 More Services

Oral surgery

Teeth cleaning

Tooth filling replacement or repair

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Town Line Dental Care - list of names of patients and some payment info on the wall of their room. my last name is circled in black

Town Line Dental Care

2.4(29 reviews)
2.0 mi

I should've looked at the reviews before hand, but unfortunately I had to come here last minute…read morebecause my employer changed insurance. anyways- i made an appointment for my son, he's 2 years old. no issues with doing that, on the phone they sounded really friendly. then i come in, and not so much. the dental assistant (who was actually nice and felt bad for us) took us back but wasn't able to do much because my son wasn't allowing her to. she went and got the doctor to "do the exam" and the doctor comes in, looks at my son and tells me she's going to refer me to a pediatric dentist. that's fine cause i prefer that. but then the dental assistant returns to tell me they are going to still have to charge me a 5$ copay. i asked why if the doctor did not do an exam, and she said it was now for the office visit. i say fine cause i just want to leave at this point since this was a waste of time. they could have rejected my appointment on the phone for his age and we wouldn't have had to do this today. OH and not to mention they literally had other patients information in 2 different areas of the room. the computer was open to a patients file, and the wall next to the door literally had names of everyone coming in that day and their full names, time of appointment, and duration of appointment. my sons full name was on there. i included pictures below and scratched off any identifiable information of everyone on there, but if you go here, just know anyone can see your name here at any time. i would not recommend this place, even for an adult like myself simply because of the way they handled all this today.

There are plenty of options for a dentist in Mundelein, but I would steer clear of this one. I was…read morewith this dental practice for a couple years and I wish I read the reviews beforehand. I went in for a deep cleaning as advised by this dentist. Dr Roytman assured my that this would be covered by insurance. Several months later, I get a phone call from the office explaining that the insurance claim was denied and I would need to pay $600 out of pocket. So I presume that is common business practice to throw their patients under the bus because they cannot file their insurance claims correctly? Why should the patient be responsible for payment because of the incompetence of the staff? This definitely cost them my trust and respect.

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Town Line Dental Care - Computer where another patients file/information was pulled up.

Computer where another patients file/information was pulled up.

Town Line Dental Care
Town Line Dental Care

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Michael Roessler, DDS - generaldentistry - Updated June 2026

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