This is the worst dental clinic we have been to. They only work on hours thats comfortable to…read morethem. They don't honor the agreed time. The staff wasn't very helpful in getting an emergency appointment for my daughter whose brackets have been falling off . My son and the rest of us are going to another dental clinic. We will finish my daughter 's braces here for we cosid more that 1/2 of the contract price in less than a year.

Very fun staff! Always a pleasure to go to. All of the…read moredoctors are truly amazing.

I have now been a patient of Dr. David for several years. I would never willingly go to another…read moredentist. I have referred several of my friends to him, and was happy to bump into them in the office. I know that 3 of them are currently patients of Dr. David. And one intends to see him when she loses her current dentist. How can I say more than to send friends to him? The office is comfortable and the staff are wonderful, always welcoming. My hygienist is Chrissy, and has become another person I look forward to seeing at every visit. I am pleased to know how much I will need to save up for payments for upcoming visits after what the clinic anticipates from insurance. And I have never felt pressured in any way at this clinic. Just keep on doing what you are doing!

am very disappointed with this facility. They told me I had a lot of cavities and I needed a…read morepartial root canal. I went to two other dentists for second opinions and had an updated x-ray done, and both dentists told me my teeth are great, and I didn't need any procedures done. In addition, if you like being placed in an office to talk about payments when you have dental insurance and you didn't get a bill yet or services performed, that's on you. I felt pressured and uncomfortable. I also want to mention that this dental facility over charges patients on procedures and services is unbelievable. It's all about money. It's distasteful, and if I were you, I'd avoid at all costs. No dentist should ever make up problems just to satisfy their pockets, and you pay if your teeth are healthy. I can't stress enough that I never had any pain to justify a root canal. He got busted!!! Sorry that you couldn't fool me.

Dr. Katz, Dr. Weisz and the team are fantastic. I trust them completely. I appreciate that Dr…read more Weis gives you solution options and clearly defines the pros and cons. I'm always impressed that the team stays abreast of new technology. They are a great care team and that's why I will continue to drive from Chicago to Libertyville Dental for my care!

Dr, Sam Weisz told me to sign a form that state HPV can cause oral cancer. It turned out that only…read morethe female patients were required to sign. Online information stated that 95% of HPV cases are males. Later on the practice changed its policy so that men also have to sign. I also objected to being called in for bite wing xays. This was because I had oral surgery and had been told not to use bite wings until the wound healed. When I told Dr.Katz about my concerns regarding all this, he argued with me. The next day I was told to go somewhere else. The practice claims it strives to always do better. But as soon as I complained, I was shown the door.

I called just to get a replacement of my removable snap implant denture. Couldn't give me around…read moreabout price over the phone. You have to come in for a cone beam scan!! What my implants are fine. I need a new appliance. Then they sent me this email.We quoted you for a comprehensive exam and a panorex x-ray for $315.00. This was after fighting with them. I don't need a cone beam x-ray .I'm on disability. They just need to scan and measure my mouth.They make it their money of of Unnecessary x-rays. Family owned. Really?? Well, lucky for me I found another dentist more understanding to my needs. And a free consultation. The x-rays are included in the treatment plan.

Chipped tooth? No prob. Called in in the morning and got me in by 1pm. Was done in about 30min…read more. Then scheduled for a cleaning the following day. I hate cleanings cuz I have EXTREMELY sensitive teeth. I didn't cry once.. Let's just say even when I'm from California and have dental insurance, I rather fly back here and pay out of pocket to get my dental work done here rather than anywhere else. I for the first time in my life can say "I love my dental people."

OMG!!!! This was the BEST dental experience I have EVER had!!! I went in for my first visit as a…read morenew patient with tooth pain. The tooth could not be saved and needed to be extracted. It was honestly painless. They made me and my comfort their first priority. Everyone in the office was so very genuinely nice and caring. I can't say enough good things about Lakeside Dental. After years of searching and unhappy experiences, I have found my "dental home". Thank you Dr. Century and your wonderful team!!!

I have been a patient if Dr. Century fir over 20 years. She and her staff are the quintessential…read moreprofessionals. I've watched her gain experience through the years and is always keeping up with technology. I had three crowns put in today and it was such a positive experience. I highly recommend Lakeside Dental.

10 STARS!! As always, I had the pleasure of visiting Michael…read moreRoessler D.D.S. I've had the best dental care service from here. The clinic always exudes a sense of warmth and professionalism that immediately puts me at ease. My appointment with Dr. Roessler, who I must say is an exceptional dentist. He displays a perfect balance of expertise and empathy, taking the time to listen to my concerns and thoroughly explain each step of the examination. During the cleaning and dental procedure, the dental hygienist (my favorite person) Cindy is always so comforting, gentle and meticulous, ensuring my comfort throughout.

Dr. Roessler is very kind, and a good dentist, but I would be wary when getting any sort of mouth…read moreguard from this office. I personally had a bad mold taken at this office due to my very small mouth. The metal molding plate barely fit into my mouth, and there was not enough buffer material left around the front of the mouth guard to create stability. As a result, the night guard was excessively thin/ fragile at the front/ removal point (.75 mm walls). As a result my expensive, not covered by insurance, night guard cracked after 1.5 years of light use. Dr. Roessler did not ask to review the guard to asses the quality of the work. I imagine he could've asked his supplier to remold the piece due to this issue. Instead, a secretary called me let me know I was out of luck. So I am just out the money....

I was referred to this dental practice by a friend several years ago. I have had different…read moreprocedures and was pleased with the work and appreciate the ability to have dental work under sedation due to a medical issue I have. Dr Potts is a very kind man. Unfortunately, my last few experiences have left me needing to find a new dentist. Several years ago I had a root canal done by a dentist who is no longer at this practice. A few years later, I was having pain in the tooth that had the root canal and saw Dr. Potts, he did a scan and found out that the root canal wasn't done correctly. He referred me to a specialist who might have been able to save my tooth. That wasn't going to work and I needed an extraction and implant. I was quoted $5,000 by Whitney at Lake County Family Dental, similar to what an oral surgeon would be, so I decided to use Dr. Potts as I knew him. When I went in to pay a few days before the procedure, they told me it was actually going to be $7,000. I ended up using them and paying the higher amount because I really wanted to get the extraction done as the tooth was bothering me. They ended up charging me $7,748! I didn't need all the sedation and they are refusing to give me a refund after telling me I had over $1,000 credit! After the extraction, I had a lot of bruising on my face, not sure what happened as I was under sedation during the extraction. It took OVER a YEAR to finally get my implant. Turns out this is not the normal time frame and had I used an oral surgeon, I would have had my implant much earlier and it would have been much less expensive. In the meantime, because I was only able to eat on one side of my mouth, I now needed a crown. This happened right as I was finally getting my implant. My latest experience was very painful and why I have decided to find a new dental practice. I needed a crown and decided to use Dr Potts, he did the temporary crown. I was in pain after the procedure and it got worse a few days later so I went in and saw Dr John Planisek as Dr Potts was unavailable. Dr John Planisek said the temporary crown was too high and this was common for crowns done under sedation. He filed it down and said I'd have some pain for a few days but it would get better. That was not the case, the pain got worse and I was not only unable to eat anything crunchy, like nuts or carrots, but I could only chew on one side and had trouble drinking water and eating soft foods as well. My jaw hurt if I yawned and I was getting shooting pains at random times during the day from my tooth down to my jaw and up to my ear. It also hurt in the middle of the night and I'd wake up several times each night due to the pain. I went in and saw Dr John Planisek again, this was about 2 weeks after the temporary crown was done. He said it could be due to a few issues and that he'd put my permanent crown in and that would stop the pain. I trusted him and agreed to have him put the permanent crown in while I was at the office and not under sedation. He DID NOT offer me any pain relief. I had no idea that I should have asked for something as this dental practice is supposed to be one that cares about patients and doesn't want them to suffer. When he removed the temporary crown, he knew I was in pain as I told him. He put the permanent crown on and it was one of the most painful dental procedures I've ever had. If you've ever had an exposed or irritated nerve and had someone put pressure on it, you know just how awful that pain is. I had to bite down for a few minutes for the cement to adhere and he kept saying the pain would go away, it didn't. I had trouble sitting still due to the pain, my blood pressure skyrocketed and I was sweating. I went home and took 2 Tylenol and 2 Advil for some relief, I was unable to work or eat for the rest of the day and my mouth was still throbbing when I went to sleep. To top It all off, I still have pain and my bite doesn't feel right but I'm too scared to ask them if it can be fixed. I'll just find a new dentist and get help there. Worst $2.500 I've ever spent! Unless you like feeling like you're being tortured, and have a lot of money to spend, find another dental practice.

Dr Potts is very knowledgeable.... The staffs are not friendly and LAZY (especially the woman (with…read morecolorful hair) who gives quote after meeting Dr Potts, and also the other two who were chatting and goofing around instead of working). I wish Dr Potts will hire new staffs. I am not going to this clinic is just purely because of the staffs. The woman (colorful hair woman) who gave the quote did not even know that Lake County FDC is in MetLife Network. She quoted me with out of network rate. This woman really needs to be trained. The other woman who appeared to be her supervisor showed no desire to work, bad attitude. Dr. Potts, you need to watch your staffs and make them dress more professional not like people who just get out of their beds!!! 5 Stars for the Doctor, 1 star for the staffs = Avg 3 stars.

Inconsistent prices, rude staff, Kelsey sucks Also, if you call about your account they'll give…read moreout your personal information without having YOU verify YOUR information. I should not be able to call and have them tell me my date of birth and my personal information. I should be verifying that to the staff. Imagine if I was somebody else calling on behalf of a patient I wasn't supposed to be - that's dangerous! Any healthcare facility should know that you shouldn't do that

Inconsistent pricing Misquote insurance coverage "it's covered" then a bill arrives. This happened…read more3 times. Tried to cancel/reschedule with 30 hour notice and I was going to get a charge. Office staff was extremely rude. I said I did not get a appt reminder call or text until the day before.

I have extremely high standards about professionals whom I am willing to visit and have work on me…read more Dr. Spiro is the absolute best among dentist. Dr. Spiro is super knowledgeable on dental and health matters. Skilled and efficient in performing procedures, he is also patient and reassuring. He takes the time to get to know you and learn your concerns and your objectives (I can be budget conscious and intolerant to pain, and he always makes sure I am comfortable). Have gone to him for years now, he is a fun person that is easy to talk to with a great sense of humor. Even my kids like going to the dentist ! The office staff is also friendly and welcoming, a fun group that are truly enjoying themselves and making their dental office a great place to visit. Definitely my highest recommendation !

Dr Spiro and his staff are fantastic . Angie and Kim do a great job cleaning teeth . Dr Spiro takes…read moregood care of his patients . He is one of nicest Dentists I've had. Even seeing me on a day off when I had an issue . I enjoy seeing the hygienists and Dr Spiro . I highly recommend this practice .

My family has been a client of Hawthorn Woods Dental for over 15 years and their team is always…read moreprofessional, friendly and deliver high quality dental care.

Timely, sincere about the history and or any recent issues regarding my oral hygiene.read more