I went to the Michael Kors store in Crossgates mall yesterday, there was no one in there when I got there and I dealt with a clerk named Martine, I had spoke with her a couple days prior letting her know that I had a discount from Corporate she said oh that's fine gave me a total held my bag and knew I was coming in on Sunday. When I got there she acted as though I had no discount spoke with her DM who said they would not apply the discount and sad loss prevention won't let me apply that discount basically saying that I was lying about the discount. I said no I got that from Alford and Corporate she said we don't know who Alford is I said well here's his extension I said it's only 20% I said we spoke about this on the phone and you knew about my corporate discount when we spoke on the phone she said her DM would not call the store or deal with it till Tuesday and was extremely rude she went in the back secretly to talk to the DM and then came out even More rude instead of giving me the 20% she just gave me a hard time she had a full store of customers probably 10 or 15 by the time she stopped dealing with me for about 30 minutes saying how many time she would not give me the 20% discount and how the DM did not believe me every single customer within those 30 minutes had left because she didn't take care of me and she didn't take care of them either she was so rude and obnoxious basically saying that I'm a liar and her DM was in a meeting on a Sunday I doubt it I will never shop at that store again I will shop Michael Kors though read more