Absolutely the best experience. Greeted warmly, the testing done by the office manager was…read moreexplained perfectly, she was pleasant and we joked around. The optometry side to the visit was fun. Very knowledgeable and pleasant. I ended up not purchasing the glasses there as I was running out of time. They all were helping me choose so thank you for your patience and effort!! Possibly that is what they do with an indecisive patient. Either way I would highly recommend this practice.

I had such a great experience at Advanced Eye Care. The exam was very thorough and they helped me…read morefind glasses that I absolutely love. Everyone there was so friendly, patient, and helpful. Highly recommend!

Amazing warmth, care and understanding of my needs for my eye glasses. Insurance can be daunting &…read morehard to understand. Margie is amazing on how she explained it to me to make sense of it for me. Support locally owned business, before 'corporate' leaves you no options. THANK YOU!

Dr Peterson and his staff are excellent- very attentive and knowlegable! A wonderful eyecare…read moreexperience all around!

The entire team is absolutely the best at delivering amazing eye care and customer service. They…read more100% deliver on their mission to provide quality eye care with a family feel. Highly recommend establishing here. Bonus for eye glass wearers: can order and replace lenses on your frames instead of buying new set each time (unlike Lens Crafters, e.g.)

Very so so at best. Tried to rush everything along. Saying he could not spend anymore time at my…read moreappointment. Communication through out the process was spotty a best. Would not go back.

The receptionist Teresa is very rude. Called to get my son an appt and she rushed me off the phone…read moreand wouldn't take our insurance info over the phone and had me email it to her. Well she finally replied 2 weeks later and said to call for appt lol So I did and she rushed me off the phone again saying she couldn't find his info and she would call me back. It's been a week now and still no call back. Called another optometrist and was able to give insurance info and get a new patient appt all in the first phone call. I'm sure the doctor is amazing but the whole experience was infuriating.

I had to redirect my niece's referral to Dr. Silverberg in Santa Barbara because the lady who…read moreanswered who I had to ask for her name 3x (TERESA) was disgustingly rude and unprofessional. She kept cutting me off and disregarded that the referral was urgent. Horrible customer service.

Dr. Blue was fabulous, I just went there today for my first optometry appointment in two years and…read moreI felt right at home. Truly amazing staff and an amazing optometrist could not thank them enough!

Highly recommend going elsewhere. Dr. Chang was great! Unfortunately, the front office staff were…read moreconsistently incompetent over the course of a couple of weeks. I was inaccurately told services weren't covered by insurance. Also, they stated not knowing the compound pharmacy information my prescription order went to or how to retrieve the medication, and then acted as if it was an inconvenience for them to find out from the doctor. They didn't know which doctor completes specific tasks such as contact lens training, so we were incorrectly scheduled with a doctor who doesn't do the training and had to reschedule much later. I asked for a school note which wasn't provided, so I had to ask again about an hour later. They also handed my young son his new eye glasses in the case and never offered to make sure they even fit him. Who does that?! Nevermind that we were never greeted while at least two staff members weren't even helping other customers, there were so many more specific examples demonstrating their level of incompetence and poor customer service. Again, save your time and patience by going elsewhere.

I was in town from Minnesota for my cousin's graduation week. On my first morning I woke up to…read morerealize I had forgotten my entire stash of daily contact lenses! AHHHHH!!!!!! In a mad panic I called several local optical clinics/shops. No one could help me, that is, until I had the fortuitous luck of reaching Emma at Dr. John R. Preset Vision Care! I explained my situation and she immediately jumped into action. She was able to get my faxed prescription from my Minnesota eye care provider, and found a pair in-stock that would meet my needs. I was literally able to pick up the new pair of contact lenses right away...when I pulled up to their office less than 30 min later, Emma came out to the front door to greet me with a smile and my contact lenses already to go. She is my savior this week! She saved me from having to squint and not be able to see my cousin walk across the stage during graduation. This is a priceless gift she was able to give me!! Thank you, Emma, for making an out of town visitor feel like a VIP valued customer!!! You are truly such a huge asset to your office!!!

This Dr is the best! Very friendly and efficient! His assistant and the girls in the front are also…read morekind and helpful! They make you feel at home no matter what insurance you have never judgmental! Office is very clean and your appointment is always on time! I highly recommend!!

Dr. Zipporah Balete was absolutely wonderful! She was thorough and professional, but also genuinely…read morekind, warm, and such a joy to talk to. She somehow manages to make the entire appointment feel relaxed and enjoyable without sacrificing an ounce of professionalism. Truly a breath of fresh air. I originally chose this practice because it was conveniently located inside Costco and the hours were so user-friendly. But after seeing Dr. Balete, the convenience is just a bonus. I would follow and visit this particular OD to an eye clinic located in the basement of the DMV on the last Friday before a three-day weekend. Absolutely wonderful experience. I'm so glad I found her and would recommend her without hesitation!

Dr. ZIPPORAH BALETE was awesome! Very helpful and made this visit a good one. I am normally not a…read morebig fan of appointments or doctor visits. But chopping it up with her was nice.

June 18 2026 Great people, great service. Absolutely fine cataract surgery recovery. I am 20 20…read moreagain thanks to Dr. Merrill. From my first visit years ago to my last one, every person at Pacific Eye has been considerate and willing to spend the time necessary to explain each procedure. I am almost deaf so they are willing to do that for me and I am sure they will do the same for you. Dave Wilcox

I would like to thank Drs Higginbotham, Amir, Class and Spiegel and staff for guiding me through my…read morecataract surgery. I picked up my new glasses yesterday at Pacific Eye San Luis Obispo and the world is now clearer and brighter. They were able to use my old frames for the new adjusted prescription.