I've always had a phobia of certain aspects of dental visits, especially x-rays and cavity…read morefillings, due to past traumatic experiences. X-rays used to make me feel like I was choking, and previous fillings left my bite feeling unnatural and painful. Because of this, I avoided the dentist for years--until I found Jackman Family Dentistry.
I needed a cavity filled ASAP, and they were able to schedule me within a week. From the moment I walked in, I felt welcomed. Jose, who assisted with my x-rays, was incredibly kind and reassuring. I explained my past struggles, and he took the time to ensure my comfort, checking in frequently and making the process much easier than I expected. He works with a lot of kids, which was reassuring, but honestly, I think he could make anyone feel at ease!
Dr. Matthews was equally wonderful. She took the time to understand my dental history, explained everything clearly, and even shared helpful tips--like leaving toothpaste residue on my teeth for extra protection. She truly cares about her patients' oral health and well-being.
I was lucky enough to get a same-day cleaning with Jennifer, who was incredibly friendly and informative. She explained every step of the process, gave me helpful flossing techniques, and made the experience surprisingly enjoyable. I immediately booked my six-month cleaning with her!
When I returned for my cavity filling, I was nervous, but Jose and Dr. Matthews made sure I was comfortable every step of the way. They frequently checked in, encouraged me to raise my hand if I needed a break, and even removed a mouth block when I found it uncomfortable--something other offices never considered. Their attentiveness and understanding of dental anxiety made a world of difference.
I'm beyond grateful to have found a dental office that prioritizes patient comfort, listens to concerns, and genuinely cares. If you have dental anxiety or have had bad experiences in the past, I highly recommend Jackman Family Dentistry. I'm actually looking forward to my next visit--something I never thought I'd say about the dentist!