I would avoid using West Linn Vision Center. They spammed me incessantly for two years after having…read moreone appointment and didn't respect multiple requests to be removed from their email list. They use deceptive practices including setting up actual appointment times for you without you even requesting one. When I expressed surprise at having an appointment day and time set up for me without my request, the receptionist said they just do it annually for the clients. When I finally decided to ask for an appointment two years later, they didn't return my email for over 2 weeks. I'm going elsewhere from now on.

Great service. Easy to get appointments. No parking issues at all. Front desk girl was awesome,…read moreshe helped me to choose a glasses.

I made this account simply to offset some of the absurdly low ratings for this business. Is this a…read moregenuine 5 star review? No. From my experience I would honestly put it at a 4. I have been going to this clinic for the past 15 years and have never experienced anything remotely disconcerting in all that time. The most inconvenience I've experienced here is a long wait time on a very rare occasion either from the waiting room to the room where they see you, or between when the assistants talk to you and the optometrist seeing you. I would say even that through the course of 15 years has been only 15 minutes at most. My only other complaint I could have is in the past I have run into a reception who seemed Inexperienced and needed help from one of her coworkers, though this was a couple years ago. To expand on the recent contact appointment I had today. I walk in and am checked in immediately. I am sitting in the waiting room for less than 3 minutes before I am called back, led to a room, seated and asked simple questions. The assistant leaves and the optometrist is in in less than 5. He is friendly, knowledgeable, and He easily helps me through a problem I had recently been having with my contacts, leading to an updated prescription. I am checking out after maybe 30 minutes at most. I've made appointments anywhere from a year to a week in advance and every time I walk in I am almost always checked in quickly and accurately. The people who work with selling and fitting frames are especially pleasant, and amicable. They know me by name and greet me when I arrive even if I am not there to see them that day. I have no idea how this place has such bad reviews when I have never seen anything that warrants anything as extreme as one star. It saddens me to see an establishment I long worked with and trust have such a poor face online.

A few years ago, suddenly I had like a MILLION floaters in my right eye. I called Eye Health…read moreNorthwest and they got me in immediately. The examining doctor told me that I had a vitreous detachment, that would probably resolve on its own, but there was a slight chance of retinal detachment. The following week, I saw that telltale shadow over part of my vision and called them. They had me from general ophthalmology to specialist to procedure in less than four hours, and they saved my eye. I will be forever grateful to the retina specialist, Dr. Brian Chen Kai, in particular. I am inferring from the low average review that other people have had poor experiences here, but mine was stellar.

Doctor wrote me prescription. When I filled it, it didn't work for me at all and my old glasses…read moreworked better. While it is standard practice to make the script correction for free, this doctor said it was my fault because they went through their process where I said what was better and would not do a free re-test. Even the eyeglass provider at the mall redid the glasses for free with my redone script. I will never be back. Not providing a free re-do has now cost this location 2 exams every year for my husband and me for years. They should rethink their policy and treat customer with respect.

I had a great optometrist who retired. Then I spent several years going from one optometrist to…read moreanother. Dr. Dalton is the best of all of them. She not only listens to you, but she works with you to find a solution. I can't recommend her enough! (Her staff is lovely too. They always get the eye puff on the first try... And I am really difficult.)

Schmidt Eye Care is easily the best eye care experience I've had. Dr. Schmidt is…read morefantastic--thorough, friendly, and great at explaining everything in a way that actually makes sense. Best of all, my appointments have always been on time, which is a rare find in healthcare. The staff is just as wonderful, making the whole process smooth and stress-free. Their selection of glasses is excellent, with plenty of stylish options to choose from. If you need an eye doctor who truly cares, this is the place to go!

Dr. Schmidt and her staff are so awesome. My family and I have been seeing her for years and really…read moreappreciate how thorough and nice they all are.

My mom and I recently visited You and Eye looking for new frames, and we had the absolute pleasure…read moreof working with Destiny. She was truly amazing from start to finish. Destiny carefully selected frames based on our individual face shapes and must have pulled 20 or 30 different options for us to try. She had us comfortably seated the entire time and made the experience feel relaxed and enjoyable. Her feedback was thoughtful and spot-on, helping us narrow down choices without ever making us feel rushed or pressured to buy. She is incredibly professional, patient, kind, and friendly, everything you could hope for in an optician. It's clear she's extremely knowledgeable and genuinely cares about her clients. We will absolutely be returning year after year. We've found the best optician in the Portland area, and we couldn't recommend Destiny at You and Eye more highly!

You and Eye is Top Notch, Hands Down One of the Best…read more I can not be more impressed with an Optometrist or Optician office!! In experiences with providers over multiple decades and many different states, You and Eye stands Head and Shoulders above almost everyone else! More affordable! When in-between providers, and I was shopping around, You and Eye was significantly better priced than several other Optician offices in the Willamette Valley. Customer care and service that has gone hundreds of miles past any reasonable expectations by a client! Staff: Experiences with every person connected with You & Eye, past and present has been memorable, impressive, and I am grateful to have worked with them. They have been far above 5 Star every time. Due to insurance I had to switch to a different local provider, it took nine (9) months that another opticians/optometrist to successfully fill a eyeglass prescription. Prescription eyewear had to keep being sent back, we had to have them call Destiny and Dr Pierce more than once, to hold their hand walk them through how to make suitable prescription glasses that would work for a patient like myself. I truly cannot rave enough about everyone in this office and their amazing business practices, professionalism, pricing, and high-end service. I will violently accost people on the street who I hear pondering their next Optometrist needs and point and rant that there is really only one place 'You and Eye' will get the best quality eyecare & eyewear in The Greater Portland Area. Go there now. You deserve it, Your eyes deserve it, and so do your friends and family, cause you are a good person and only want the best for them. P.s. I am very, very impressed with everything about this office. P.p.s. I am not easy to impress. Hope you are having a wonderful week.

Vista Optical at Oregon City is outstanding! Carolyn and Shannon are the absolute best! My…read moredaughter's glasses were scratched because of her job working outside with youth. Shannon immediately put in an order to have the lens replaced. We have a warranty on her glasses, which I'm so thankful for. I'll forever be a vista optical customer just because of Shannon and Carolyn. They really go out of their way to help you, but also save you money. 5 ***** in my book!

Went well. They described everything they were going to do. Didn't get frames and lenses with…read morethem. They cost way to much money and to have scratch guard on my lens would have cost another 100 dollar per lens. Being on a fix income I am unable to pay $200 plus for glasses and all.

Love River City Eyecare! I've been taking my family here for years. I recently developed a painful…read moreeye infection and Doctors Breeden and Provost saw me promptly as my condition escalated and treated my condition. The medical care and customer service is awesome here!

Rather unpleasant experience...receptionist was patient, friendly, and helpful, but twice I was…read morepressured to pay pay extra for dilation. When the receptionist brought it up, I asked if it cost extra; she said yes, and then told her I wasn't interested. You'd think it would end there. After Dr. Breeden finished the main portion of the exam, she made it a point to get up, close the door, and lecture me about the importance of dilation, imploring scare tactics, and comparing it to having vitals checked. This was just insulting. It's my health, and it's my money, and I have the right to opt out. I'd like to think that professionals could take a hint that money is clearly an issue for me without me having to say HEY, I'M FUCKING BROKE, I'M JUST HERE TO GET A PRESCRIPTION SO I CAN BUY CONTACT LENSES. The icing on the cake was not being given (or emailed) my new prescription at the end of the visit. After I emailed them asking for it, there was another little passive aggressive cherry on top -- part of my prescription was left blank, and I had to dig up my old prescription to find the number (the BC, or base curve, which is either 8.4 or 8.8 when ordering contacts online). So thanks, ladies! Very professional.

Both my husband and I scheduled eye/vision exams. Per my vision benefit, there is no copay for…read morevision exams. upon arrival I was informed by the front office staff that the copay would be 45.00/each. She informed me that because of our age- 59, 62, we would need to pay for specialist copay because most people our age have cataracts or glaucoma. Even though I stated we only wanted vision exams for glasses, she still insisted that they would need 45.00 each for vision exams due to our age. Both were rude and condescending. My husband and I repeatedly stated we made appointments for just the vision exams. We feel we were discriminated against and they tried to charge us extra because of our age. We left and made an eye exam appointment with another clinic.

This place is always late in getting me in, and when I am taken back, they are rushing and are…read morenever empathetic enough to take a minute to answer your questions. Awful customer service skills and no respect for people's time. If you have an appointment, make sure you come at least 30 minutes early.

I love getting my sunglasses here. They take my insurance and everything always moves super fast…read more Everyone has always been really kind and friendly. I have purchased from here for the last two years and will continue to in the future. They are open T-Friday 9-5.

The doctor is excellent and very professional. She answers questions throughly. Then staff is also…read morevery nice and helpful. Excellent find, and much better experience than the eye doctor I was seeing in Downtown Portland.

The phone number listed for this clinic is their fax number. The phone number is 503-656-2453…read more Carolyn is wonderful here. Please update your records.

Let's start with this, the phone number they have listed is to a fax machine. There's no other way…read moreto contact them by phone, at least using yelp.