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    Integrated Eye Center

    3.4 (10 reviews)
    Closed Closed

    By appointment only

    Services - Integrated Eye Center

    Eye exams

    Eye surgery

    Eye testing and diagnosis

    2 More Services

    Eyewear fitting

    Retinal imaging

    Integrated Eye Center Photos

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    Eye Care Physicians & Surgeons

    Eye Care Physicians & Surgeons

    2.7(3 reviews)
    29.2 mi
    $$

    I was going to let this entirely weird experience go until I read these repeated references to the…read morerudeness of the staff and other issues which I also experienced. First of all I went in to get tested for glaucoma and cataracts but was subjected to an endless eye exam by an impatient rude condescending know it all early 20 something demanding I answer the questions in a very black and white manner. I assume she cowed most of her "patients" (though she was clearly some kind of tech) into responding the way she wanted them to. I mentioned to the doctor my concerns about the testing being off as a result though he said I needed glasses and he would be concerned about my driving and added " Let me put it this way you would never pass a DMV eye test. I said I begged to differ with him as I had passed a DMV eye test, without glasses, a few weeks prior. Though I can read 6 pt. font without glasses, I didn't want to risk the safety of myself or others so on his recommendation I filled the "prescription". I ordered ( progressive) bi focal and (transitional) sun darkening lens with anti glare and scratch protection. As the weeks wore on though I wore the glasses frequently I saw little to no improvement in my vision wearing them. My chief presenting concern was not seeing road signs at much of a distance however the glasses made NO IMPROVEMENT at all in that regard. Also I cannot wear them at all on my computer though they said they would improve my ability to read on a computer screen. Then I discovered the lens were not transitional and did not darken in sunlight at all. They said I was confused about the terms and blamed me for the error. THEN they tell me I owed an additional 67.00 they tacked onto the bill. Also I received an additional bill for thirty dollars after already paying nearly 400 out of pocket the total bill being almost a thousand dollars. FINALLY I called the billing department who CLEARLY assured me I did not owe the 67 or 30 dollar additional charges. While relieved I had a sinking feeling this would not be the end of this matter and sure enough, it wasn't. Like many said you can't call and ask the simplest of questions on the phone. THEY SAY they will call you back but don't or even bother to let you know when your glasses are ready for pick up. ALL the staff I interacted with seemed short not rude really, but were almost without exception, humorless and VERY condescending. Even the last person in billing who was nice enough to finally split the 67 dollar added fee in half (none of which I should have had to pay) but had to tell me the transitional lens which darken in sunlight are called progressive when indeed they are called transitional . She also had to add at the end of our conversation how PEOPLE don't like being on the other side of anger presumably she meant mine, though I was not angry only irritated and just trying to get my needs met and trying too hard to get them to be accountable which was a waste of my time and energy. Her creepy gaslighting behavior kind of wrecked the positive aspects of her knocking off half of the 67 dollar added fees as well.

    My wife and I went in together to get yearly eye exams. We have only been here in Salem a year so…read morehad to choose someplace. They seemed to do a good job but when my wife went back to pick up her glasses she couldn't see good out of one eye. This had never happened before. Was told she had to wait a week before they would do anything so to try wearing the glasses. She did not as she couldn't see out of one side of glasses. Went back and then had to wait another week for an appointment. They then took a long time evaluating her and told here she had cateract in the one eye. They billed for a comprehensive eye exam but didn't find the cateracts the first time. Didn't tell me I had cateracts either but knew I had some in both eyes from previous eye exams but I dont need glasses except for reading. My wife got another pair of glasses a couple of weeks later after the second exam. Still can't see clearly out of one eye with glasses but it is better than the first pair of glasses. We won't be using this place again as we both don't trust them after all the issues that they should have caught the first time. They are friendly and try to help but in the end need to do better.

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    Eye Care Physicians & Surgeons
    Eye Care Physicians & Surgeons - Visit Optic'49, our in-house optical shop, for a great selection of frames and sunglasses!

    Visit Optic'49, our in-house optical shop, for a great selection of frames and sunglasses!

    Eye Care Physicians & Surgeons - Comfortable and calm waiting area, exam rooms and glasses display for vision care patients.

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    Comfortable and calm waiting area, exam rooms and glasses display for vision care patients.

    Lake Oswego Eye Clinic - Patrick Gregg MD

    Lake Oswego Eye Clinic

    3.8(12 reviews)
    11.0 mi

    When I discovered that I needed cataract surgery, my regular eye doctor referred me to another…read moreclinic, but after a couple of visits there, I didn't feel comfortable moving forward with them. Then, I was referred to this doctor from an acquaintance of a friend of mine. So glad I was directed to Dr. Gregg! He is very knowledgeable, skilled and experienced. He mentioned that he has already performed over 5,000 eye procedures, which is very impressive! He is able to diagnose with confidence, has a competent staff who assist him, and I always felt that I was in kind-hearted hands. Kayla is very professional, knowledgeable, and was able to answer all my questions before and after the surgeries. My two procedures were scheduled a month apart, with follow ups to monitor the healing process. The recovery went smoothly, with minimal inconvenience or discomfort. The difference in my vision is amazing, and I'm truly grateful to be able to see this clearly again. If you need cataract surgery, I would highly recommend Dr. Patrick Gregg! He is a true Rock Star!

    I accompanied my 85-year-old mother to her 4:00 p.m. appointment with Dr. Gregg -- she's been a…read morepatient at this clinic for several years, but this was my first time going in with her. She had previously mentioned that the office didn't feel very warm or welcoming, and unfortunately, my experience today confirmed that concern. While the appointment itself was adequate, we were quite surprised and disappointed by what happened at the end. After her 4:00 appointment -- which your office scheduled -- we asked to look at new glasses, as she had just received a new prescription. The receptionist informed us that we would need to make a separate appointment because she was leaving in three minutes. It was 4:57 p.m. I work in retail myself, and I cannot imagine telling a customer I couldn't help them because I was about to get off shift -- especially when they had an appointment at 4:00 and were simply trying to make a purchase. What was most concerning was that the receptionist said she couldn't assist us because her boss doesn't want to pay overtime. That's not just inconvenient -- it sends a clear message that your office prioritizes payroll policies over patient care. My elderly mother now has to come back a second time for something that should have been a natural next step in today's visit. It's not only an inconvenience; it also feels dismissive of her time and her needs. I hope you'll take this feedback seriously. At the very least, it seems reasonable to expect a bit more flexibility, compassion, and accommodation -- especially when dealing with elderly patients who already made the effort to come in for an appointment

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    Lake Oswego Eye Clinic
    Lake Oswego Eye Clinic
    Lake Oswego Eye Clinic

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    Integrated Eye Center - optometrists - Updated May 2026

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